Audio Unit Error Codes (90-010)
Publication date: 1997-10-07Reference number: 90-010
CD CHANGER TROUBLESHOOTING
TECHNICAL SERVICE BULLETIN
Reference Number(s): 90-010 REV., Date of Issue:
October 7, 1997
AUDIO UNIT ERROR CODES
Model(s): All Acura Models with CD Player/Changer
Group: Accessories
Bulletin No.: 90-010
Date: October 7, 1997
NOTE:
This bulletin supersedes Technical Service Bulletin number 90-010, dated February 19, 1991.
SERVICE INFORMATION
If the audio unit displays an error code, use the troubleshooting tables in this service bulletin to troubleshoot the problem. Refer to Service Bulletin 87-015 for CD Player/Changer exchange information.
CD CHANGER TROUBLESHOOTING (ALL EXCEPT SLX) INFORMATION
| Error Code | Symptom/Probable Cause | Solution |
|---|---|---|
| E-01 or E-05 | (E-01): The changer won't operate. A disc is caught between the magazine and roller, the unit can't load or unload the disc. / (E-05): If the changer is unable to load or unload a disc, the controller displays E-05. After three unsuccessful attempts, the error code will change to E-01. | Press the eject button to remove the magazine. If the magazine will not eject, manually remove the magazine from the changer. Inspect the magazine and discs for foreign materials, and clean them if necessary. Disconnect the changer for 30 seconds, reconnect the changer, and thenreinsert the magazine with a test disc in it. Play the disc;if the code reappears, replace the changer. |
| E-02 | The changer is unable to unload a disc from the player to the magazine after three attempts. | Press the magazine eject buttonand insert an empty magazine into the changer. If the disc unloads, remove the magazine and inspect the disc for damageor foreign materials. Clean it if necessary. If the disc does not unload or the code reappears, replace the changer. |
| E-03 | The changer is unable to unload a disc from the player to the magazine within 3 seconds. | Press the eject button to remove the magazine. If the magazine does not eject, manually remove the magazine from the changer. Inspect the magazine for foreign materials or improper alignment. Try a known-good magazine. If the code reappears, replace the changer. |
| E-04 | The changer is unable to load a disc from the magazine to the player within 3 seconds. | Load the next disc in the magazine with the changer. The error code will clear from the display. Inspect the problem disc. |
| E-06 | The changer is unable to change discs in 3 seconds. | Eject the magazine wrth the eject button, and the error code display will change. The code will chanqe to "E-02" if a disc remains in the player, or "---" if there's no disc in the player. Refer to the appropriate troubleshootng procedure for the second code. |
| E-07 | The changer is unable to eject the magazine after three attempts. | Manually remove the magazine from the changer. |
| E-30 | The changer won't operate. Thetemperature in the changer is over 140°F (60°C). | The changer will work after it's cooled off. |
| EEEE or E-EE | An open or poor connection between the changer and the audio unit. | Check the connections at the changer and the audio unit. If the connections are OK, replacethe harness between the changerand the audio unit. |
| - - | No magazine in the changer. | Insert a magazine in the changer with at least one disc in it. |
| 0-00 | No disc in the magazine. | Insert at least one test disc in the magazine. |
| E-01 | CD player won't operate. | Eject the disc and inspect it. If it is OK, replace the CD player. |
| E-EE | An open or poor connection between the CD player and the audio unit. | Check the connection at the audio unit. |
| H-HH | The temperature inside the CD player is over 176°F (80°C). | The player will work after it's cooled off. |
| - - | No disc in the CD player | Insert a test disc in the CD player. |
| CDP- E0 | Error reading disc. The disc is dirty, the disc was loaded upside down, or there is an internal problem with the CD player. | Eject the disc. Check if the disc was installed properly and see if it is clean. Reinsert the disc. If the code recurs, replace the CD player. |
| CDP- E1 | Disc is warped or deformed, or there is an internal problem with the CD player. | Eject the disc from the player.Check the disc for warpage. If the disc is stuck in the CD player, replace the CD player. (Fill out a CD Return Label and send it in with the CD player so that the vendor can mail the disc back to the customer.) |
| CDP- E2 | CD player stored a false code, or there is an internal problem with the player. | Eject the disc, then reinsert the disc. If the code does not recur, the CD player is OK. If the code recurs, replace the CD player. |
RADIO TROUBLESHOOTING - (ALL EXCEPT SLX) INFORMATION
| Error Code | Symptom/Probable Cause | Solution |
|---|---|---|
| ERR 1 / ERR 2 / ERR 3 | Incorrect anti-theft code entered. | Remove the radio back-up fuse for 10 seconds. Reinstall the fuse, and enter the correct anti-theft code. |
CD PLAYER/CHANGER TROUBLESHOOTING (SLX ONLY) INFORMATION
| Error Code | Symptom/Probable Cause | Solution |
|---|---|---|
| ERR 1 / ERR 2 / NO CD | No disc in the CD player/changer. | Insert or load a test disc. |
| ERR 1 | CD is dirty or loaded incorrectly. | Eject the disc. Check if the disc was installed properly, and see if it is clean. |
| ERR 3ERR 4 | Internal problem with the CD player/changer. | Eject the disc and insert another disc. If the problem recurs, replace the CD player/changer. |
| WAIT | CD player/changer is overheated. | The changer will work after it's cooled off. |
| OPEN | Changer door is open. | Close the changer door. |
| LOAD | Changer is loading a disc. | Wait for the disc to load. |
MANUALLY REMOVING A JAMMED MAGAZINE - ALL EXCEPT SLX
ONE PIECE DOOR MODEL
- Remove the changer from the vehicle.
- Remove the rear cover plate from the changer, and look for a jammed disc.
- If a disc is jammed between the player and the magazine, turn the loading gear until the disc returns to the player mechanism. DO NOT attempt to reload the disc back into the magazine. See Fig 1 .
- After the disc is loaded into the player mechanism, turn the changer so that its front is facing you.
- Insert a thin stainless steel ruler or a "Slim Jim" under the magazine, about 1 1/2" from the right side of the opening. See Fig 2 .
- Push the ruler in until it presses against the eject lever at the back of the unit.
- Slowly remove the ruler and magazine at the same time. See Fig 3 .
TWO PIECE MODEL
- Remove the changer from the vehicle.
- Remove the top cover plate from the changer, and look for a jammed tray.
- If a tray is stuck in the player, reinstall the cover and replace the changer. If all the trays are inside the magazine, insert a thin stainless steel ruler or a "Slim Jim" under the magazine, about 1/2" from the right side of the opening. See Fig 4 .
- Push the ruler in until it presses against the eject lever at the back of the unit.
- Slowly remove the ruler and magazine at the same time.
MANUALLY REMOVING A JAMMED MAGAZINE - SLX ONLY
ONE PIECE DOOR MODEL
- Open the changer door.
- Check to see if all the trays are in the magazine.
- a. If a tray is stuck in the changer, replace the changer.
- b. If all the trays are in the magazine, place the changer in a horizontal position, and insert a thin stainless steel ruler or a "Slim Jim" under the magazine, about 1/2" from the right side of the opening. See Fig 4 .
- Push the ruler in until it presses against the eject lever at the back of the unit.
- Slowly remove the ruler and magazine at the same time.
TWO PIECE DOOR MODEL
- Remove the changer from the vehicle.
- Remove the top cover plate from the changer, and inspect for a jammed tray.
- a. If a tray is stuck in the changer, replace the changer.
- b. If all the trays are in the magazine, place the changer in a horizontal position, and insert a thin stainless steel ruler or a "Slim Jim" under the magazine, about 1/2" from the right side of the opening. See Fig 4 .
- Push the ruler in until it presses against the eject lever at the back of the unit.
- Slowly remove the ruler and magazine at the same time.
HANDLING AND INSPECTING COMPACT DISCS
- Handle a CD by its edges; NEVER touch the flat surfaces. Contamination from fingerprints, liquids, felt-tip pens, and labels can cause the CD to not play properly, or possibly jam in the drive.
- When cleaning a disc, use a clean soft cloth. Wipe across the disc from the center to the outside. Do not wipe the disc in a circular motion.
- A new CD may be rough on the inner and outer edges. The small plastic pieces causing this roughness can flake off and fall on the recording surface of the disc, causing skipping or other problems. Remove these pieces by rubbing the inner and outer edges with the side of a pencil or pen. See Fig 5 .
- Various accessories are available to protect CDs and improve the sound quality of CDs. These accessories increase the thickness or diameter of the discs and should not be used in CD changers.