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Test E: Passenger Power Window Inoperative

NOTE: Reviewing system description and operation information will help determine if condition described by customer is normal operation, and may help determine correct symptom diagnostic procedure when a malfunction exists.
  1. If power window system description and operation has been reviewed, go to next step. If description and operation has not been reviewed, see POWER WINDOW SYSTEM  under DESCRIPTION & OPERATION.
  2. Attempt to operate suspect passenger power window. If suspect passenger power window does not operate properly, go to next step. If suspect passenger power window operates properly, go to DIAGNOSING INTERMITTENTS  .
  3. Disconnect suspect passenger power window switch 8-pin harness connector. Turn ignition switch to ON position. Connect a test light between ground and suspect passenger power window switch 8-pin harness connector terminal "B" (Dark Blue wire). See Figure . If test light illuminates, go to next step. If test light does not illuminate, go to step  6 .
    4. NOTE: Driver door window switch may be referred to as left front window switch, master window switch or master switch.
  4. Connect test light between suspect passenger power window 8-pin harness connector terminal "A" (Dark Green wire for left rear window; Light Blue wire for right front window; Light Green for right rear window) and terminal "E" (Purple wire for left rear and right rear windows; Tan wire for right front window). See WIRING DIAGRAMS  . See Figure . Activate master switch in down and up positions for suspect passenger power window. If test light illuminates in both positions, go to next step. If test light does not illuminate in both positions, go to step  7 .
  5. Reconnect suspect passenger power window switch 8-pin harness connector. Disconnect suspect window motor 2-pin harness connector. Connect a test light between suspect window motor 2-pin harness connector terminal "A" (Brown wire) and terminal "B" (Dark Blue wire). Activate window switch in down and up positions. If test light does not illuminate in both positions, go to step  8 . If test light illuminates in both positions, go to step  9 .
  6. Test Dark Blue wire between master switch and suspect passenger power window switch for an open. See WIRING DIAGRAMS  . If an open is not found, go to step  10 . If an open is found, repair as necessary. After repair, go to step  15 .
  7. Test suspect wire for malfunctioning up signal circuit (Dark Green wire for left rear window; Light Blue wire for right front window; Light Green for right rear window) or down signal circuit (Purple wire for left rear and right rear windows; Tan wire for right front window) between master switch and suspect passenger power window switch for an open or short to voltage. See WIRING DIAGRAMS  . If an open or short to voltage is not found, go to step  10 . If an open or short to voltage is found, repair as necessary. After repair, go to step  15 .
  8. Test suspect wire for malfunctioning up signal circuit (Dark Blue wire) or down signal circuit (Brown wire) between suspect window motor and suspect passenger power window switch for an open or short to voltage. See WIRING DIAGRAMS  . If an open or short to voltage is not found, go to step  11 . If an open or short to voltage is found, repair as necessary. After repair, go to step  15 .
  9. Check for poor connections at suspect window motor connectors. If poor connections are not found, go to step  12 . If poor connections are found, repair as necessary. After repair, go to step  15 .
  10. Check for poor connections at master switch connectors. If poor connections are not found, go to step  13 . If poor connections are found, repair as necessary. After repair, go to step  15 .
  11. Check for poor connections at suspect passenger window switch connectors. If poor connections are not found, go to step  14 . If poor connections are found, repair as necessary. After repair, go to step  15 .
  12. Replace suspect window motor. See WINDOW MOTOR  under REMOVAL & INSTALLATION. After repair, go to step  15 .
  13. Replace master switch. See WINDOW SWITCH  under REMOVAL & INSTALLATION. After repair, go to step  15 .
  14. Replace suspect passenger power window switch. See WINDOW SWITCH  under REMOVAL & INSTALLATION. After repair, go to next step.
  15. Operate system to verify repairs. If system does not operate properly, go to step  2 . If system operates properly, system is okay.
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