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Identifying Instrument Cluster System Problems

NOTE: Perform SYMPTOM ID TEST 1A  before proceeding with this test. For connector terminal identification and wiring diagrams, see BODY CONTROL COMPUTER - INTRODUCTION. Perform VERIFICATION TEST: VER-2A  after each repair.
CAUTION: Always turn ignition switch to OFF position prior to disconnecting or connecting any module connector.
  1. Ensure scan tool can communicate with Body Control Module (BCM). If BCM communication is not possible, see appropriate VEHICLE COMMUNICATIONS article. Using scan tool, select BODY SYSTEM, BODY COMPUTER, then SENSORS. Read IGNITION VOLTAGE. If scan tool displays battery voltage, go to next step. If scan tool does not display battery voltage, go to TEST 16A in appropriate VEHICLE COMMUNICATIONS article.
  2. Turn ignition on. Using scan tool, select ELECTRO/MECHANICAL cluster. If scan tool displays NO RESPONSE, go to TEST 6A in appropriate VEHICLE COMMUNICATIONS article. If scan tool does not display NO RESPONSE, go to next step.
  3. Using scan tool, select MONITOR, then PCI BUS ENGINE INFO. If scan tool displays NO RESPONSE, go to TEST 9A in appropriate VEHICLE COMMUNICATIONS article. If scan tool does not display NO RESPONSE, go to next step.
  4. Using scan tool, select INSTRUMENT CLUSTER. Read DTCs (fault messages). See INSTRUMENT CLUSTER FAULT MESSAGE DIRECTORY  table. If none of the following messages are displayed, go to next step.
    INSTRUMENT CLUSTER FAULT MESSAGE DIRECTORY

    Message Displayed (1) Go To Test
    EATX BUS COMM FAILURE 10A
    SBEC BUS COMM FAILURE 8A
    AIR BAG BUS COMM FAILURE 2A
    ABS BUS COMM FAILURE 11A
    BCM BUS COMM FAILURE 4A
    (1) See test listed in appropriate VEHICLE COMMUNICATIONS article.
  5. Using scan tool, select BODY CONTROL MODULE, then READ DTCs. If scan tool displays FUEL LEVEL SENDING UNIT FAILURE, go to INSTRUMENT CLUSTER TEST 2A . If scan tool does not display FUEL LEVEL SENDING UNIT FAILURE, go to next step.
  6. If scan tool displays DIMMING LEVEL SWITCH FAILURE, go to INSTRUMENT CLUSTER TEST 3A . If scan tool does not display DIMMING LEVEL SWITCH FAILURE, go to next step.
  7. Identify problem(s) listed in INSTRUMENT CLUSTER DIAGNOSTIC TEST DIRECTORY  table and perform indicated test(s).
  8. If speedometer, tachometer or temperature gauges intermittently go to zero or to lowest point, select MONITOR, then ENGINE INFO using scan tool. While wiggling wiring harness and connectors, monitor scan tool. If scan tool displays NO RESPONSE, disconnect appropriate connectors and inspect terminals for corrosion or loose pushed out terminals. Repair as needed.
INSTRUMENT CLUSTER DIAGNOSTIC TEST DIRECTORY

Problem Perform
All Gauges Not Operating INSTRUMENT CLUSTER TEST 4A 
One Gauge Not INSTRUMENT CLUSTER TEST 5A 
Odometer Malfunction INSTRUMENT CLUSTER TEST 6A 
Any Or All Warning Lights Malfunctioning INSTRUMENT CLUSTER TEST 7A 
PRNDL Not Malfunctioning INSTRUMENT CLUSTER TEST 8A 
Cluster And Panel Illumination Malfunction INSTRUMENT CLUSTER TEST 9A