Odometer Not Operating Properly

WARNING: This page is about a different car, the 2002 Dodge Intrepid, 2002 Chrysler Intrepid, 2002 Chrysler Concorde, and 2002 Chrysler 300M. However, it is still accessible from the selected car via links, so may be relevant.

NOTE: After making any repairs, perform BODY VERIFICATION TEST under VERIFICATION TESTS.

Possible Causes:

Attempt To Communicate With The Instrument Cluster
Attempt To Communicate With The TCM
Observe The Instrument Cluster

Testing

Turn ignition off. Connect scan tool to Data Link Connector (DLC). Turn ignition on. Using scan tool, attempt to communicate with Mechanical Instrument Cluster (MIC). If scan tool communicates with MIC, go to next step. If scan tool does not communicate with MIC, perform MIC MESSAGES NOT RECEIVED test under COMMUNICATIONS SYSTEM.
Using scan tool, attempt to communicate with Transmission Control Module (TCM). If scan tool communicates with TCM go to next step. If scan tool does not communicate with TCM, perform NO RESPONSE FROM TRANSMISSION CONTROL MODULE OR BUS +/- SIGNALS OPEN test under COMMUNICATION SYSTEMS.
Turn ignition off. Turn ignition on while observing odometer segments. If all odometer segments do not illuminate, replace instrument cluster. See ANALOG INSTRUMENT PANELS - CONCORDE, INTREPID & 300M article. If all odometer segments illuminate, fault may be intermittent. Check related wiring and connectors for poor connections or damage to wiring harness. See WIRING DIAGRAMS . Repair any problems found as necessary. If no problems are found, check if any Technical Service Bulletins (TSBs) apply to vehicle. If no TSBs apply, test is complete.