Standard Procedure
| VEHICLE READINESS | |
|---|---|
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NOTE:
This document is for reference purposes only. The instructions are not VIN-specific, and it is not required to print or retain this document for each New Vehicle Prep performed. |
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| Description | Action |
| Remove and discard temporary cover on vehicles with matte paint | Remove and discard temporary cover on vehicles with matte paint |
| Place vehicle into Customer Mode |
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| Adjust Tire Pressures Including Spare to Door Placard | Adjust Tire Pressures Including Spare to Door Placard |
| Verify vehicle is built as invoiced | Verify vehicle is built as invoiced |
| Install floor mats | Install floor mats. Do not install ACR track use parts the optional car cover - customer installation only |
| Install Front License Plate Bracket (if required) | Install Front License Plate Bracket. |
| Install Antenna | Install Antenna. |
| Perform all Incomplete Recalls and RRTs | Perform all Incomplete Recalls and RRTs |
| Install Wheel Center Caps | Install Wheel Center Caps. |
| UNDERHOOD | |
|---|---|
| Description | Action |
| Hood Latch and Safety Catch - Adjust as Needed | Verify the operation of the hood release system including the inside hood release lever and the outside hood secondary safety catch. Adjust if necessary. The safety catch prevents the hood from going to the full open position until it is manually released. To test the safety catch, unlatch the hood with the interior hood release lever and attempt to raise the hood without operating the safety catch. |
| Battery State-of-Charge - document voltage | Check the battery state of charge by connecting a digital voltmeter at the jump-start locations. The battery voltage should be at least 12.4 volts (Fiat 500 BEV -100%). If charging is necessary, follow the service information procedures and recharge the battery. Record voltage on New Vehicle Prep (NVP) form. |
| Loose Attachments, Routing and Clearance | Inspect the following for routing, loose attachments, connections, and clearance. Reroute and tighten as required: Brake Lines, Fuel Lines, Power Steering Hoses, Vacuum Hoses, Clutch Lines, Refrigerant Lines, Wiring, Belts. |
| All Fluid Levels | Refer to the owner's manual or service information for proper fluid level inspection locations. Vehicles equipped with the eight-speed automatic transmission do not require the fluid to be checked. In addition, it is also not necessary to check the fluid of the manual transmission on Vipers and Challengers. |
| No Fluid Leaks present | Visually inspect the underhood area to ensure absence of fluid leaks. Check clamps for tightness an full engagement. |
| UNDER VEHICLE | |
|---|---|
| Description | Action |
| No Fluid Leaks present | Raise the vehicle on an appropriate hoist and check the following: Loose Attachments, Routing Clearance and Damage, Absence of Fluid Leaks. Refer to Service Information for proper lift points. Check clamps for tightness and full engagement. |
| All Fluid Levels | Refer to the owner's manual or service information for proper fluid level inspection locations. Vehicles equipped with the eight-speed automatic transmission do not require the fluid to be checked. In addition, it is also not necessary to check the fluid of the manual transmission on Vipers and Challengers models. Also, do not top off the axle fluid on Ram 1500, Challenger, Charger, 300, Durango, and Grand Cherokee models. |
| Loose Attachments, Routing, Clearance, Damage | Raise the vehicle on an appropriate hoist and check the following: Loose Attachments, Routing Clearance and Damage, Absence of Fluid Leaks. Refer to Service Information for proper lift points. Check clamps for tightness and full engagement. |
| ROAD TEST | |
|---|---|
| Description | Action |
| Engine Starts with All Keys | Start vehicle with all sets of keys. |
| All Warning Lights and Gauges / No DTCs | Verify all warning lights and gauges are operating properly, and no fault codes exist. |
| Keyless Go | Ensure vehicle starts with push button, when key is inside vehicle. |
| Engine Starts Only with Clutch Depressed | Verify engine will only start when clutch is depressed on manual transmission vehicles. |
| Service and Parking Brakes | Apply the service brakes while the car is in motion. Be sure the brake operation is smooth and positive. Make sure the vehicle stops in a straight line and without pulling to one side. Ensure there is no shudder or vibration when braking. Ensure that the parking brake is easy to operate. Make sure the parking brake does not drag. |
| Clutch / Manual Transmission Shifting | Check for smooth shifting. Make sure shift lever operates easily and smoothly. Check for proper synchronization. The gears should not grind. |
| Engine Performance - Cold | The engine should: start properly, idle smoothly and at proper speed, be free from stumbling or hesitation, produce sufficient power, be free of unusual noises, operate within the proper temperature range, and stop when the ignition key is shut off or stop button is depressed. |
| Noise, Vibration, Squeaks, or Rattles | Check that the vehicle is free of noise, vibrations, squeaks, or rattles. Tighten any loose fasteners. |
| Heater / Defrost- Front | Check the heater operation after the vehicle has reached operating temperature. Operate blower motor at all speeds. Operate the system in all modes. Check for hot air at all appropriate outlets. Check for temperature control operation. |
| Air Conditioning | Ensure that the A/C system cools properly. Operate blower motor at all speeds. Check for cool air at all temperature outlets. Operate the system in all modes. |
| Defrost - Rear | Ensure that the electric heated rear defroster operates correctly. Turn on and feel for warmth. |
| Cruise Control (if equipped) | Check the "on/off" switch. Check the "set" operation. Check the "resume" function. Check the "accelerate" and "decelerate" function. Check the "cancel" button. Check the brake/clutch release function. If equipped, verify operation of Adaptive Cruise Control function. |
| Tire Pressure Monitoring System | Verify that Tire Pressure Monitoring Indicator Light is not illuminated when tires are above minimum inflation recommendations. Ensure that indicator lamp is not flashing/chiming. |
| Engine Performance - Warm | The engine should: start properly, idle smoothly and at proper speed, be free from stumbling or hesitation, produce sufficient power, be free of unusual noises, operate within the proper temperature range, and stop when the ignition key is shut off or stop button is depressed. |
| Back-Up Camera (if equipped) | Put vehicle in reverse, verify that screen provides a clear and visible image from rear of vehicle. |
| INTERIOR | |
|---|---|
| Description | Action |
| Visually Inspect Interior Parts for Damage, Fit, etc. | From the interior of the vehicle, open and close all doors to ensure ease of operation. Fully open and close the glove box to ensure proper operation. Fully open and close the console door to ensure proper operation. Check interior panels for proper fit and free from damage. |
| All Interior Lamps and Horn | Operate and visually inspect all interior lights and switches, including: Dome/Map lamps, and if equipped the following: vanity mirror lamps, glove box lamps, ash tray lamp, cigar lighter lamp, radio lamps, door mounted lamps, illuminated entry system. Ensure that the horn operates properly. |
| Rear View Mirror | Check that the rearview mirror's day/night function Is operating properly. |
| Front and Rear Wipers and Washers | Activate front windshield wipers, and if equipped, rear window wipers and check for proper operation at all speeds. Activate the front and if equipped, the rear washer. Check the spray pattern for proper operation and aim. Check the intermittent wipe feature for proper operation. |
| All interior Door Locks including Child Locks | Check all interior door locks for proper operation, including rear child safety door locks if equipped. Place in the unlocked position. |
| Steering Wheel Mounted Controls | Check all steering wheel controls for proper operation. |
| Power Windows and Window Lock Switch | Fully open and close all power windows to ensure proper operation and sealing. Ensure that the windows operate properly at each door. Verify that window lock button is operating properly. Verify the operation of the "One Touch Up/Down" feature if equipped. |
| Power Adjustable Pedals (if equipped) | Check the adjustable pedals for proper operation by pressing the switch on the steering column. |
| Outside Power Mirrors | Check power mirrors for proper operation. |
| Power Folding Outside Mirrors | Press Power Folding Mirror button on driver side door trim panel. The switch is located between the Left and Right Power Mirror buttons. |
| Power Heated Mirrors (if equipped) | Check power heated mirrors for proper operation. |
| Seats and Seat Belts - All Adjustments | "Check for correct installation and operation of seat and shoulder belts, and retractors. Check that the restraint system safety labels regarding the use of seatbelts and airbags are in place. Fully cycle the seats for proper adjustments and verify that each seat is securely mounted. Fold down and latch the rear seats. Pull forward to check that the latches operate correctly. Check for proper head restraint operation. NOTE: ON GRAND CHEROKEE AND DURANGO MODELS, MAKE SURE THE SECOND AND THIRD ROW SEAT BACKS ARE LEFT IN THE UPRIGHT POSITION AND THE SEAT BELTS ARE LEFT UNBUCKLED." |
| Set Clock(s) | Set all clocks to correct time. Refer to Owner's Manual for information regarding clock setting procedures. |
| Audio System | Turn the radio on and check reception in both AM and FM modes. Check that the CD player operates properly. Check for good sound quality from all speakers. |
| Satellite Radio (if equipped) | Turn on satellite radio and verify reception. |
| Confirm UCONNECT Language Set To Market | Refer to User Guide to perform any radio updates/settings. |
| Confirm EVIC Set To Market Unit and Language | "Refer to User Guide to perform any radio updates/settings. NOTE: ON 4C MODELS, SET LANGUAGE TO ENGLISH U.S. (NOT ENGLISH) FOR U.S. MARKET " |
| GPS Navigation | Verify GPS Functions. |
| Power Outlet(s) | Check all power outlets for proper operation. |
| Fuel Door Release | Activate the remote fuel door release to verify the fuel door will open. |
| Tilt/Telescoping Steering Column | Activate the manual/power tilt mechanism. Activate the telescoping feature of the steering column. |
| EXTERIOR | |
|---|---|
| Description | Action |
| Inspect Body and Paint for Damage and Fit/ Finish | "Inspect the body exterior for damage, loose or missing items. During the inspection, ensure that no vehicle damage occurred from the time the vehicle was received and the beginning of the New Vehicle Preparation. Note: DO NOT TOUCH UP MATTE PAINT OR CUSTOM COLORS." |
| Exterior Lamps - Headlamps, Turn Signals, Hazards, Park/Tail/License Plate, Trunk Lights, etc. | Operate and visually inspect the following: Headlamps (High/Low Beams), turn signals, hazard warning flashers, parking/tail/license plate lamps, reverse/back up lamps, fog lamps, stop lamps including center mounted stop lamp, daytime running lamps (if equipped), clearance lamps, cargo bed lamps, any other lamps. |
| Lock and Unlock all doors with all mechanical keys | Verify all doors lock and unlock with all mechanical keys including the liftgate, tailgate, or trunk as equipped. In addition, verify that both Ram Boxes lock and unlock with all mechanical keys (if equipped). |
| Doors, Liftgate and Tailgate- Adjust Strikers as Needed | Open each door/liftgate/tailgate from the outside to check outside door handle operation. Check the door detent. Partially close all doors to check the open-door detent. Close all doors/liftgates/tailgates to check the operation of latches and strikers. Adjust strikers as required. Verify liftgate/tailgate ease of operation. |
| Security Alarm Test (if equipped) | Lock doors using the Remote Keyless Entry Transmitter. Verify the operation of the Vehicle Security System warning lamp. |
| Remote Keyless Entry (if equipped) | Verify that doors unlock properly using all key FOBS. |
| Passive Entry/Keyless Go/Remote Proximity (if equipped) | Verify that the Keyless Enter-N-Go feature is operating properly, by grabbing the door handle of the locked vehicle, while the Remote Keyless Entry transmitter key is within 5 feet of the vehicle. The door should unlock automatically. |
| VEHICLE STORAGE | |
|---|---|
| Description | Action |
| Periodically move vehicles to prevent Flat Spotting on tires | Periodically move vehicles to prevent Flat Spotting on tires |
| Place vehicle into Ship Mode |
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| FINAL DETAIL & INSPECTION | |
|---|---|
| Description | Action |
| Inspect paint and body, touch up as needed | "Make sure that the body is free from paint chips or scratches. Touch up any chips/scratches using thin layers of paint. Ensure that the body is free from dings and dents. NOTE: ON VIPERS, DO NOT TOUCH UP MATTE PAINT OR CUSTOM COLORS." |
| Perform all incomplete recalls and Rapid Response Transmittals (RRT's) | Perform all incomplete recalls and RRT's. |
| Place vehicle into Customer Mode |
|
| Test and record battery state of charge | Check the battery state of charge by connecting a digital voltmeter at the jump-start locations. The battery voltage should be at least 12.4 volts (Fiat 500 BEV -100%). If charging is necessary, follow the service information procedures and recharge the battery. Record voltage on New Vehicle Prep (NVP) form. |
| Adjust tire pressures including spare to door placard | Adjust tire pressures including spare to door placard. |
| Ensure Center Caps are Installed | Ensure Center Caps are Installed |
| Remove interior and exterior Transportation Protective Covers | Remove exterior protective coatings/coverings from vehicle, remove interior protective covers, grease markings on door jambs, unnecessary labels, etc. |
| Wash and clean vehicle exterior | Wash the entire vehicle. Clean the tire sidewalls and wheel/wheel covers (use non - acidic wheel cleaner). Clean exterior/interior glass surfaces. |
| Clean vehicle interior | Inspect the interior trim, seats, carpeting, and moldings. Clean as necessary. |