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Test B: Driver Door Window Does Not Operate

  1. Check Driver Door Master Window Switch  - Turn ignition off. Remove and disconnect driver door master window switch. Turn ignition switch to RUN position. Connect a jumper wire between driver door master window switch 16-pin connector C74a terminal No. 9 (White wire) and driver door master window switch 4-pin connector C74b terminal No. 3 (Black wire). See Figure and Fig 1 . Connect another jumper wire between driver door master window switch 16-pin connector C74a terminal No. 11 (White/Green wire) and driver door master window switch 4-pin connector C74b terminal No. 2 (Violet/Blue wire). If driver door window does not go down, go to next step. If driver door window goes down, replace driver door master window switch and retest system operation.
  2. Check White/Green Wire For Open Or Short To Ground  - Turn ignition off. Remove one-touch window down relay (located in driver's door). Using an ohmmeter, check resistance between driver door master window switch connector C74a terminal No. 11 (White/Green wire) and one-touch window down relay connector terminal No. 3 (White/Green wire). See Fig 1 and Fig 2 . Check resistance between ground and one-touch window down relay connector terminal No. 3 (White/Green wire). If resistance is less than 5 ohms between connectors and more than 10 k/ohms between relay connector and ground, go to next step. If resistance is 5 ohms or more between connectors and 10 k/ohms or less between relay connector and ground, repair White/Green wire and retest system operation.
  3. Check One-Touch Window Down Relay For Open  - Using an ohmmeter, check resistance between one-touch window down relay terminals No. 3 and 5. If resistance is approximately 1000 ohms, go to next step. If resistance is not approximately 1000 ohms, replace one-touch window down relay and retest system operation.
  4. Check Yellow Wire For Open Or Short To Ground  - Disconnect driver door window motor connector. Using an ohmmeter, check resistance between one-touch window down relay connector terminal No. 5 (Yellow wire) and driver door window motor connector terminal No. 1 (Yellow wire). See Fig 2 . Check resistance between ground and one-touch window down relay connector terminal No. 5 (Yellow wire). If resistance is less than 5 ohms between connectors and more than 10 k/ohms between relay connector and ground, go to next step. If resistance is 5 ohms or more between connectors and 10 k/ohms or less between relay connector and ground, repair Yellow wire and retest system operation.
  5. Check White Wire For Open  - Connect driver door master window switch connectors. Using an ohmmeter, check resistance between ground and driver door window motor connector terminal No. 2 (White wire). If resistance is less than 5 ohms, replace driver door window motor and retest system operation. If resistance is 5 ohms or more, repair open in White wire and retest system operation.
Fig 1: Identifying Driver Door Master Window Switch Connector C74a Terminals (Harness Side)
G98C01454Courtesy of FORD MOTOR CO.
Fig 2: Identifying One-Touch Window Down Relay Connector Terminals
G95A35832Courtesy of FORD MOTOR CO.