Information System And Entertainment System DTCS
AUDIO FRONT CONTROL MODULE (ACM) DIAGNOSTIC TROUBLE CODE (DTC) LIST - WITHOUT NAVIGATION
| DTC | Description | Action |
|---|---|---|
| B1117 | Audio Steering Wheel Button Stuck | GO to PINPOINT TEST U . |
| B1318 | Battery Voltage Low | GO to PINPOINT TEST AH . |
| B1342 | ECU is Faulted |
NOTE:
DTC B1342 can set as a result of a speaker circuit fault. In this case, DTC B2965 should also set. Make sure to repair the speaker circuit fault before diagnosing DTC B1342. CLEAR the DTCs. REPEAT the self-test. If DTC B1342 is the only DTC retrieved again, INSTALL a new Audio Front Control Module (ACM). REFER to AUDIO CONTROL MODULE (ACM)
. TEST the system for normal operation. |
| B2103 | Antenna Not Connected | GO to PINPOINT TEST A . |
| B2404 | Audio Steering Wheel Switch Circuit Fault | GO to PINPOINT TEST U . |
| B2405 | Audio Disc CD Player Thermal Shutdown Fault | The ACM was over-temperature. This may occur during extended use. Audio operation can resume after the ACM cools. CLEAR the DTCs. This is normal operation. |
| B2406 | Audio Disc CD Player Internal Fault |
NOTE:
DTC B1342 may also be set. CLEAR the DTCs. REPEAT the self-test. If DTC B2406 is retrieved again, INSTALL a new ACM. REFER to AUDIO CONTROL MODULE (ACM)
. TEST the system for normal operation. |
| B2477 | Module Configuration Failure | REFER to MODULE CONFIGURATION . |
| B2924 | Audio Button Stuck | GO to PINPOINT TEST Y . |
| B2965 | Audio System Speaker Circuit Fault | For vehicles with a bench seat, GO to PINPOINT TEST B . For Expedition without a bench seat, GO to PINPOINT TEST C . For Navigator, GO to PINPOINT TEST E . |
| U0140 | Lost Communication With Body Control Module (GEM) | GO to PINPOINT TEST AR . |
| U0155 | Lost Communication With Instrument Panel Cluster (IC) Control Module | GO to PINPOINT TEST AS . |
| U0159 | Lost Communication With Parking Assist Control Module (PAM) | GO to PINPOINT TEST AB . |
| U0193 | Lost Communication With Digital Audio Control Module (SDARS) (Navigators without navigation) | GO to PINPOINT TEST AU . |
| U0197 | Lost Communication With Telephone Control Module | GO to PINPOINT TEST AM . |
| U0238 | Lost Communication With Digital Audio Control Module "D" (DSP) |
NOTE:
This DTC only applies to Navigator. For Expedition, disregard the DTC. GO to PINPOINT TEST G
. |
| U0249 | Lost Communication With Entertainment Control Module - Rear "B" (RCU) | GO to PINPOINT TEST AN . |
| U2050 | No Application Present | REFER to MODULE CONFIGURATION . |
| U2051 | One or More Calibration Files Missing/Corrupt | REFER to MODULE CONFIGURATION . |
AUDIO FRONT CONTROL MODULE (ACM) DIAGNOSTIC TROUBLE CODE (DTC) LIST - WITH NAVIGATION
| DTC | Description | Action |
|---|---|---|
| B119F:01 | GPS Antenna: General Electrical Failure | GO to PINPOINT TEST N . |
| B119F:13 | GPS Antenna: Circuit Open | GO to PINPOINT TEST N . |
| B11BA:1C | Steering Wheel Audio Switch Pack: Circuit Voltage Out of Range | GO to PINPOINT TEST U . |
| B11BA:63 | Steering Wheel Audio Switch Pack: Circuit/Component Protection Time-Out | GO to PINPOINT TEST U . |
| B1201:1C | Steering Wheel Audio Switch Pack 2: Circuit Voltage Out of Range | GO to PINPOINT TEST U . |
| B1201:63 | Steering Wheel Audio Switch Pack 2: Circuit/Component Protection Time-Out | GO to PINPOINT TEST U . |
| B121C:01 | Hard Drive: General Electrical Failure | CLEAR the DTCs. REPEAT the self-test. If DTC B121C:01 is retrieved again, INSTALL a new Audio Front Control Module (ACM). REFER to AUDIO CONTROL MODULE (ACM) . REPEAT the self-test. |
| B1A01:01 | Speaker #1: General Electrical Failure | For Expedition, GO to PINPOINT TEST D . For Navigator, GO to PINPOINT TEST E . |
| B1A02:01 | Speaker #2: General Electrical Failure | For Expedition, GO to PINPOINT TEST D . For Navigator, GO to PINPOINT TEST E . |
| B1A03:01 | Speaker #3: General Electrical Failure | For Expedition, GO to PINPOINT TEST D . For Navigator, GO to PINPOINT TEST E . |
| B1A04:01 | Speaker #4: General Electrical Failure | For Expedition, GO to PINPOINT TEST D . For Navigator, GO to PINPOINT TEST E . |
| B1A05:01 | Speaker #5: General Electrical Failure | For Expedition, GO to PINPOINT TEST H . For Navigator, GO to PINPOINT TEST E . |
| B1A06:01 | Speaker #6: General Electrical Failure | GO to PINPOINT TEST E . |
| B1A56:21 | Antenna: Signal Amplitude < Minimum |
NOTE:
If DTC B1A56:21 sets after running the bezel diagnostic tests disregard this DTC. This test is used for end of line or repair bay testing at the Ford plant. Each plant has its own assigned frequency and signal strength requirements. The running and passing of this test depends on local radio stations. If no local station is broadcasting on the required frequency the test will fail. Therefore test ran from the bezel diagnostic screen and the DTC generated from the test can be disregarded. DISREGARD this DTC. |
| B1A89:01 | Satellite Antenna: General Electrical Failure | GO to PINPOINT TEST K . |
| B1A89:13 | Satellite Antenna: Circuit Open | GO to PINPOINT TEST K . |
| B1D19:49 | Compact Disc Unit: Internal Electronic Failure | CLEAR the DTCs. REPEAT the self-test. If DTC B1D19:49 is retrieved again, INSTALL a new ACM. REFER to AUDIO CONTROL MODULE (ACM) . REPEAT the self-test. |
| B1D19:4B | Compact Disc Unit: Over Temperature | The ACM was over-temperature. This may occur during extended use. Audio operation can resume after the ACM cools. CLEAR the DTCs. This is normal operation. |
| B1D79:01 | Microphone Input: General Electrical Failure | GO to PINPOINT TEST AA . |
| C1001:01 | Vision System Camera: General Electrical | Failure REFER to PARKING AID . |
| U0140:00 | Lost Communication With Body Control Module: No Sub Type Information | GO to PINPOINT TEST AR . |
| U0155:00 | Lost Communication With Instrument Panel Cluster (IPC) Control Module: No Sub Type Information | GO to PINPOINT TEST AS . |
| U0159:00 | Lost Communication With Parking Assist Control Module "A": No Sub Type Information | GO to PINPOINT TEST AB . |
| U0197:00 | Lost Communication With Telephone Control Module: No Sub Type Information | GO to PINPOINT TEST AM . |
| U0238:00 | Lost Communication With Digital Audio Control Module "D": No Sub Type Information |
NOTE:
This DTC only applies to Navigator. For Expedition, disregard the DTC. GO to PINPOINT TEST G
. |
| U0249:00 | Lost Communication With Entertainment Control Module-Rear "B": No Sub Type Information | GO to PINPOINT TEST AN . |
| U2013:63 | Switch Pack: Circuit/Component Protection Time-Out | GO to PINPOINT TEST Y . |
| U2014:09 | Control Module Hardware: Component Failure | GO to PINPOINT TEST O . |
| U2014:41 | Control Module Hardware: General Checksum Failure | CLEAR the DTCs. REPEAT the self-test. If DTC U2014:41 is retrieved again, INSTALL a new ACM. REFER to AUDIO CONTROL MODULE (ACM) . REPEAT the self-test. |
| U2014:96 | Control Module Hardware: Component Internal Failure | GO to PINPOINT TEST M . |
| U201A:51 | Control Module Main Calibration Data: Not Programmed | REFER to MODULE CONFIGURATION . |
| U2100:00 | Initial Configuration Not Complete: No Sub Type Information | REFER to MODULE CONFIGURATION . |
| U2101:00 | Control Module Configuration Incompatible: No Sub Type Information | REFER to MODULE CONFIGURATION . |
| U3003:16 | Battery Voltage: Circuit Voltage Below Threshold | GO to PINPOINT TEST AH . |
| U3003:17 | Battery Voltage: Circuit Voltage Above Threshold | GO to PINPOINT TEST AI . |
AUDIO DIGITAL SIGNAL PROCESSING (DSP) MODULE DIAGNOSTIC TROUBLE CODE (DTC) LIST
| DTC | Description | Action |
|---|---|---|
| B1A01:11 | Speaker #1: Circuit Short to Ground | GO to PINPOINT TEST E . |
| B1A01:12 | Speaker #1: Circuit Short to Battery | GO to PINPOINT TEST E . |
| B1A01:13 | Speaker #1: Circuit Open | GO to PINPOINT TEST E . |
| B1A02:11 | Speaker #2: Circuit Short to Ground | GO to PINPOINT TEST E . |
| B1A02:12 | Speaker #2: Circuit Short to Battery | GO to PINPOINT TEST E . |
| B1A02:13 | Speaker #2: Circuit Open | GO to PINPOINT TEST E . |
| B1A03:11 | Speaker #3: Circuit Short to Ground | GO to PINPOINT TEST E . |
| B1A03:12 | Speaker #3: Circuit Short to Battery | GO to PINPOINT TEST E . |
| B1A03:13 | Speaker #3: Circuit Open | GO to PINPOINT TEST E . |
| B1A04:11 | Speaker #4: Circuit Short to Ground | GO to PINPOINT TEST E . |
| B1A04:12 | Speaker #4: Circuit Short to Battery | GO to PINPOINT TEST E . |
| B1A04:13 | Speaker #4: Circuit Open | GO to PINPOINT TEST E . |
| B1A05:11 | Speaker #5: Circuit Short to Ground | GO to PINPOINT TEST E . |
| B1A05:12 | Speaker #5: Circuit Short to Battery | GO to PINPOINT TEST E . |
| B1A05:13 | Speaker #5: Circuit Open | GO to PINPOINT TEST E . |
| B1A06:11 | Speaker #6: Circuit Short to Ground | GO to PINPOINT TEST E . |
| B1A06:12 | Speaker #6: Circuit Short to Battery | GO to PINPOINT TEST E . |
| B1A06:13 | Speaker #6: Circuit Open | GO to PINPOINT TEST E . |
| B1A07:11 | Speaker #7: Circuit Short to Ground | GO to PINPOINT TEST E . |
| B1A07:12 | Speaker #7: Circuit Short to Battery | GO to PINPOINT TEST E . |
| B1A07:13 | Speaker #7: Circuit Open | GO to PINPOINT TEST E . |
| B1A08:11 | Speaker #8: Circuit Short to Ground | GO to PINPOINT TEST E . |
| B1A08:12 | Speaker #8: Circuit Short to Battery | GO to PINPOINT TEST E . |
| B1A08:13 | Speaker #8: Circuit Open | GO to PINPOINT TEST E . |
| B1A09:11 | Speaker #9: Circuit Short to Ground | GO to PINPOINT TEST E . |
| B1A09:12 | Speaker #9: Circuit Short to Battery | GO to PINPOINT TEST E . |
| B1A09:13 | Speaker #9: Circuit Open | GO to PINPOINT TEST E . |
| B1A10:11 | Speaker #10: Circuit Short to Ground | GO to PINPOINT TEST E . |
| B1A10:12 | Speaker #10: Circuit Short to Battery | GO to PINPOINT TEST E . |
| B1A10:13 | Speaker #10: Circuit Open | GO to PINPOINT TEST E . |
| B1A11:11 | Speaker #11: Circuit Short to Ground | GO to PINPOINT TEST E . |
| B1A11:12 | Speaker #11: Circuit Short to Battery | GO to PINPOINT TEST E . |
| B1A11:13 | Speaker #11: Circuit Open | GO to PINPOINT TEST E . |
| B1A12:11 | Speaker #12: Circuit Short to Ground | GO to PINPOINT TEST E . |
| B1A12:12 | Speaker #12: Circuit Short to Battery | GO to PINPOINT TEST E . |
| B1A12:13 | Speaker #12: Circuit Open | GO to PINPOINT TEST E . |
| U0140:00 | Lost Communication With Body Control Module: No Sub Type Information | GO to PINPOINT TEST AR . |
| U0155:00 | Lost Communication With Instrument Panel Cluster (IPC) Control Module: No Sub Type Information | GO to PINPOINT TEST AS . |
| U0184:00 | Lost Communication With Radio: No Sub Type Information | GO to PINPOINT TEST AT . |
| U0197:00 | Lost Communication With Telephone Control Module: No Sub Type Information | GO to PINPOINT TEST AM . |
| U2014:41 | Control Module Hardware: General Checksum Failure | CLEAR the DTCs. REPEAT the self-test. If DTC U2014:41 is retrieved again, INSTALL a new audio Digital Signal Processing (DSP) module. REFER to AUDIO DIGITAL SIGNAL PROCESSING (DSP) MODULE . REPEAT the self-test. |
| U2014:42 | Control Module Hardware: General Memory Failure | CLEAR the DTCs. REPEAT the self-test. If DTC U2014:42 is retrieved again, INSTALL a new audio DSP module. REFER to AUDIO DIGITAL SIGNAL PROCESSING (DSP) MODULE . REPEAT the self-test. |
| U2014:4B | Control Module Hardware: Over Temperature | The audio DSP module was over-temperature. This may occur during extended operation. Audio operation can resume after the audio DSP module cools. CLEAR the DTCs. This is normal operation. |
| U2014:96 | Control Module Hardware: Component Internal Failure | CLEAR the DTCs. REPEAT the self-test. If DTC U2014:96 is retrieved again, INSTALL a new audio DSP module. REFER to AUDIO DIGITAL SIGNAL PROCESSING (DSP) MODULE . REPEAT the self-test. |
| U201A:51 | Control Module Main Calibration Data: Not Programmed | REFER to MODULE CONFIGURATION . |
| U2100:00 | Initial Configuration Not Complete: No Sub Type Information | REFER to MODULE CONFIGURATION . |
| U2101:00 | Control Module Configuration Incompatible: No Sub Type Information | REFER to MODULE CONFIGURATION . |
| U3003:16 | Battery Voltage: Circuit Voltage Below Threshold | GO to PINPOINT TEST AJ . |
| U3003:17 | Battery Voltage: Circuit Voltage Above Threshold | GO to PINPOINT TEST AK . |
AUDIO REAR CONTROL UNIT (RCU) MODULE DIAGNOSTIC TROUBLE CODE (DTC) LIST
| DTC | Description | Action |
|---|---|---|
| B1318 | Battery Voltage Low | GO to PINPOINT TEST AL . |
| B1342 | ECU is Faulted |
NOTE:
Repair all other DTCs before diagnosing DTC B1342. CLEAR the DTCs. REPEAT the self-test. If DTC B1342 is retrieved again, INSTALL a new audio Rear Control Unit (RCU) module. REFER to AUDIO REAR CONTROL UNIT (RCU) MODULE
. TEST the system for normal operation. |
| B2477 | Module Configuration Failure | REFER to MODULE CONFIGURATION . |
| B2924 | Audio Button Stuck | GO to PINPOINT TEST AC . |
| U0140 | Lost Communication With Body Control Module (GEM) | GO to PINPOINT TEST AR . |
| U0184 | Lost Communication With Radio (ACM) | GO to PINPOINT TEST AT . |
| U0193 | Lost Communication With Digital Audio Control Module (SDARS) (Navigators without navigation) | GO to PINPOINT TEST AU . |
| U2050 | No Application Present | REFER to MODULE CONFIGURATION . |
SATELLITE DIGITAL AUDIO RECEIVER SYSTEM (SDARS) MODULE DIAGNOSTIC TROUBLE CODE (DTC) LIST (NAVIGATORS WITHOUT NAVIGATION)
| DTC | Description | Action |
|---|---|---|
| B1031 | SDARS Satellite Antenna Open | GO to PINPOINT TEST K . |
| B1032 | SDARS Satellite Antenna Short | GO to PINPOINT TEST K . |
| B1318 | Battery Voltage Low | GO to PINPOINT TEST AV . |
| B1342 | ECU is Faulted |
NOTE:
Repair all other DTCs before diagnosing DTC B1342. CLEAR the DTCs. REPEAT the self-test. If DTC B1342 is retrieved again, INSTALL a new Satellite Digital Audio Receiver System (SDARS) module. REFER to SATELLITE DIGITAL AUDIO RECEIVER SYSTEM (SDARS) MODULE
. TEST the system for normal operation. |
| B2477 | Module Configuration Failure | REFER to MODULE CONFIGURATION . |
| U0184 | Lost Communication With Radio (ACM) | GO to PINPOINT TEST AT . |
| U0197 | Lost Communication With Telephone Control Module | GO to PINPOINT TEST AM . |
| U0249 | Lost Communication With Entertainment Control Module - Rear "B" (RCU) | GO to PINPOINT TEST AN . |
| U2050 | No Application Present | REFER to MODULE CONFIGURATION . |
ACCESSORY PROTOCOL INTERFACE MODULE (APIM) DIAGNOSTIC TROUBLE CODE (DTC) LIST
| DTC | Description | Action |
|---|---|---|
| B1201:1C | Steering Wheel Audio Switch Pack 2: Circuit Voltage Out of Range | GO to PINPOINT TEST U . |
| B1201:63 | Steering Wheel Audio Switch Pack 2: Circuit/Component Protection Time-Out | GO to PINPOINT TEST U . |
| B1252:04 | USB Port: System Internal Failure | GO to PINPOINT TEST S . |
| B1252:11 | USB Port: Short to Ground | GO to PINPOINT TEST S . |
| B1D79:01 | Microphone Input: General Electrical Failure | GO to PINPOINT TEST AA . |
| U0100:00 | Lost Communication With ECM/PCM "A": No Sub Type Information | GO to PINPOINT TEST AO . |
| U0140:00 | Lost Communication With Body Control Module: No Sub Type Information | GO to PINPOINT TEST AR . |
| U0151:00 | Lost Communication With Restraints Control Module: No Sub Type Information | GO to PINPOINT TEST AD . |
| U0155:00 | Lost Communication With Instrument Panel Cluster (IPC): No Sub Type Information | GO to PINPOINT TEST AS . |
| U016A:00 | Lost Communication With Global Positioning System Module: No Sub Type Information | GO to PINPOINT TEST AE . |
| U0184:00 | Lost Communication With Radio: No Sub Type Information | GO to PINPOINT TEST AT . |
| U0249:00 | Lost Communication With Entertainment Control Module - Rear "B": No Sub Type Information | GO to PINPOINT TEST AN . |
| U0422:00 | Invalid Data Received From Body Control Module: No Sub Type Information | RETRIEVE and FOLLOW other DTCs present in the Accessory Protocol Interface Module (APIM) or Smart Junction Box (SJB). |
| U0423:00 | Invalid Data Received From Instrument Panel Control Module: No Sub Type Information | RETRIEVE and FOLLOW other DTCs present in the APIM or Instrument Cluster (IC). |
| U046B:00 | Invalid Data Received From Global Positioning System Module: No Sub Type Information | RETRIEVE and FOLLOW other DTCs present in the APIM or Global Positioning System Module (GPSM). |
| U0485:00 | Invalid Data Received From Radio: No Sub Type Information | RETRIEVE and FOLLOW other DTCs present in the APIM or Audio Front Control Module (ACM). |
| U2100:00 | Initial Configuration Not Complete: No Sub Type Information | REFER to MODULE CONFIGURATION . |
| U2101:00 | Control Module Configuration Incompatible: No Sub Type Information | REFER to MODULE CONFIGURATION . |
| U3000:04 | Control Module: System Internal Failure | GO to PINPOINT TEST Q . |
| U3000:41 | Control Module: General Checksum Failure | CLEAR the DTCs. REPEAT the self-test. If DTC U3000:41 is retrieved again, INSTALL a new Accessory Protocol Interface Module (APIM). REFER to ACCESSORY PROTOCOL INTERFACE MODULE (APIM) . TEST the system for normal operation. |
| U3000:42 | Control Module: General Memory Failure | CLEAR the DTCs. REPEAT the self-test. If DTC U3000:42 is retrieved again, INSTALL a new Accessory Protocol Interface Module (APIM). REFER to ACCESSORY PROTOCOL INTERFACE MODULE (APIM) . TEST the system for normal operation. |
| U3000:88 | Control Module: Bus Off | REFER to MODULE COMMUNICATIONS NETWORK . |
| U3003:16 | Battery Voltage: Circuit Voltage Below Threshold | GO to PINPOINT TEST AQ . |
| U3003:17 | Battery Voltage: Circuit Voltage Above Threshold | GO to PINPOINT TEST AP . |
GLOBAL POSITIONING SYSTEM MODULE (GPSM) DIAGNOSTIC TROUBLE CODE (DTC) LIST
| DTC | Description | Action |
|---|---|---|
| U0140:00 | Lost Communication With Body Control Module: No Sub Type Information | GO to PINPOINT TEST AR . |
| U0155:00 | Lost Communication With Instrument Panel Cluster (IPC) Control Module: No Sub Type Information | GO to PINPOINT TEST AS . |
| U0422:00 | Invalid Data Received From Body Control Module: No Sub Type Information | RETRIEVE and FOLLOW diagnostics for other DTCs present in the Global Positioning System Module (GPSM) and Restraints Control Module (RCM). |
| U0423:00 | Invalid Data Received From Body Control Module: No Sub Type Information | RETRIEVE and FOLLOW diagnostics for other DTCs present in the GPSM and Instrument Cluster (IC). |
| U3000:09 | Control Module: Component Failure | CLEAR the DTCs. REPEAT the self-test. If DTC U3000:09 is still present, INSTALL a new GPSM. REFER to GLOBAL POSITIONING SYSTEM MODULE (GPSM) . REPEAT the self-test. |
| U3000:41 | Control Module: General Checksum Failure | CLEAR the DTCs. REPEAT the self-test. If DTC U3000:41 is still present, INSTALL a new GPSM. REFER to GLOBAL POSITIONING SYSTEM MODULE (GPSM) . REPEAT the self-test. |
| U3000:42 | Control Module: General Memory Failure | CLEAR the DTCs. REPEAT the self-test. If DTC U3000:42 is still present, INSTALL a new GPSM. REFER to GLOBAL POSITIONING SYSTEM MODULE (GPSM) . REPEAT the self-test. |
| U3003:16 | Battery Voltage: Circuit Voltage Below Threshold | GO to PINPOINT TEST AF . |
| U3003:17 | Battery Voltage: Circuit Voltage Above Threshold | GO to PINPOINT TEST AG . |