Global Customer Symptom Code (GCSC) Chart
Diagnostics in this article assume a certain skill level and knowledge of Ford-specific diagnostic practices. REFER to: Diagnostic Methods .
Global Customer Symptom Code Chart
| Customer Symptom | Action |
|---|---|
| Driver Aides and Information > Blind Spot (BLIS)/Cross Traffic > Controls > Inoperative | GO to Pinpoint Test J |
| Lighting/Glass/Vision > Mirror > Rear View > Appearance | GO to Pinpoint Test K |
| Lighting/Glass/Vision > Mirror > Rear View > Inoperative | GO to Pinpoint Test K |
| Lighting/Glass/Vision > Mirror > Rear View > Loose/Attachment | GO to Pinpoint Test L |
| Lighting/Glass/Vision > Mirror > Side > Appearance | GO to Pinpoint Test C |
| Lighting/Glass/Vision > Mirror > Side > Appearance | GO to Pinpoint Test D |
| Lighting/Glass/Vision > Mirror > Side > Appearance | GO to Pinpoint Test E |
| Lighting/Glass/Vision > Mirror > Side > Appearance | GO to Pinpoint Test F |
| Lighting/Glass/Vision > Mirror > Side > Inoperative | GO to Pinpoint Test A |
| Lighting/Glass/Vision > Mirror > Side > Inoperative | GO to Pinpoint Test B |
| Lighting/Glass/Vision > Mirror > Side > Inoperative | GO to Pinpoint Test C |
| Lighting/Glass/Vision > Mirror > Side > Inoperative | GO to Pinpoint Test E |
| Lighting/Glass/Vision > Mirror > Side > Inoperative | GO to Pinpoint Test G |
| Lighting/Glass/Vision > Mirror > Side > Loose/Attachment | GO to Pinpoint Test D |
| Lighting/Glass/Vision > Mirror > Side > Loose/Attachment | GO to Pinpoint Test M |
| Lighting/Glass/Vision > Mirror > Side > Loose/Attachment | GO to Pinpoint Test N |
| Lighting/Glass/Vision > Mirror > Side > Loose/Attachment | GO to Pinpoint Test O |
| Lighting/Glass/Vision > Mirror > Side > Manual Function | GO to Pinpoint Test D |
| Lighting/Glass/Vision > Mirror > Side > Power Function | GO to Pinpoint Test A |
| Lighting/Glass/Vision > Defrost > Mirror > Inoperative | GO to Pinpoint Test B |
| Lighting/Glass/Vision > Defrost > Mirror > Inoperative | GO to Pinpoint Test F |
| Lighting/Glass/Vision > Defrost > Mirror > Stays On | GO to Pinpoint Test B |
| Lighting/Glass/Vision > Exterior Lighting > Turn Signal > Inoperative | GO to Pinpoint Test I |
| Lighting/Glass/Vision > Exterior Lighting > Turn Signal > Stays On | GO to Pinpoint Test I |
| Lighting/Glass/Vision > Exterior Lighting > Puddle > Inoperative | GO to Pinpoint Test H |
| Lighting/Glass/Vision > Exterior Lighting > Puddle > Stays On | GO to Pinpoint Test H |
| Lighting/Glass/Vision > Noise > Mirror > Always | GO to Pinpoint Test O |
| Lighting/Glass/Vision > Noise > Mirror > Intermittent | GO to Pinpoint Test O |