Global Customer Symptom Code (GCSC) Chart
Diagnostics in this article assume a certain skill level and knowledge of Ford-specific diagnostic practices. Refer to Diagnostic Methods .
| Symptom | Action |
|---|---|
| Driver Aid and Information > Warning Indicators/Messages/Chimes > Electronic Throttle Control (Wrench Image) > Stays On | GO to Pinpoint Test Z |
| Driver Aid and Information > Warning Indicators/Messages/Chimes > Service Engine Soon (Engine Image) > Stays On | GO to Pinpoint Test Z |
| Driver Aid and Information > Warning Indicators/Messages/Chimes > Transmission > Stays On | GO to Pinpoint Test Z |
| Start/Run/Move > Starting > No Crank > Always | GO to Pinpoint Test C |
| Start/Run/Move > Starting > No Crank > Intermittent | GO to Pinpoint Test Z |
| Start/Run/Move > Starting > Slow Crank/Battery > Intermittent | GO to Pinpoint Test Z |
| Start/Run/Move > Starting > Hard Start/Long Crank > Always | GO to Pinpoint Test C |
| Start/Run/Move > Starting > Hard Start/Long Crank > Intermittent | GO to Pinpoint Test Z |
| Start/Run/Move > Starting > Auto-Start-Stop > Inoperative | GO to Pinpoint Test Z |
| Start/Run/Move > Moving > Upshift Quality > Intermittent | GO to Pinpoint Test Z |
| Start/Run/Move > Moving > Downshift Quality > Intermittent | GO to Pinpoint Test Z |
| Driving Performance > Runs Rough > All Running Modes > Intermittent | GO to Pinpoint Test Z |
| Driving Performance > Idle Quality > Rolling > Intermittent | GO to Pinpoint Test Z |
| Driving Performance > Stalls/Quits > At Idle > Intermittent | GO to Pinpoint Test Z |
| Driving Performance > Backfires > At Idle > Intermittent | GO to Pinpoint Test Z |
| Driving Performance > Backfires > Acceleration > Intermittent | GO to Pinpoint Test Z |
| Driving Performance > Backfires > Deceleration > Intermittent | GO to Pinpoint Test Z |
| Driving Performance > Lack/Loss of Power > Acceleration > Intermittent | GO to Pinpoint Test Z |
| Driving Performance > Lack/Loss of Power > Cruise/ Steady Speed > Intermittent | GO to Pinpoint Test Z |
| Driving Performance > Spark Knock > Acceleration > Intermittent | GO to Pinpoint Test Z |
| Driving Performance > Spark Knock > Cruise/ Steady Speed > Intermittent | GO to Pinpoint Test Z |
| Driving Performance > Poor Fuel Economy > Highway Driving > Unloaded | GO to Pinpoint Test Z |
| Driving Performance > Poor Fuel Economy > Combined > Unloaded | GO to Pinpoint Test Z |
| Driving Performance > Hesitates/Stumble > Acceleration > Intermittent | GO to Pinpoint Test Z |
| Driving Performance > Hesitates/Stumble > Cruise/ Steady Speed > Intermittent | GO to Pinpoint Test Z |