How to Check Error History: Notes

WARNING: This page is about a different car, the 2011 Honda Insight and 2010 Honda Insight. However, it is still accessible from the selected car via links, so may be relevant.

The Error History feature is to record some intermittent navigation issues that occur while using the system. Sometimes the customer complaint cannot be duplicated. The error history may record the information needed to diagnose the problem.' To check the error history:

Start the engine.
Press and hold the MAP/GUIDE, MENU, and CANCEL buttons for 3 seconds.
When the Select Diagnosis Items menu is displayed, select Self-Diagnosis Mode.

Fig 1: Screen Display - Self-Diagnosis Mode
Courtesy of AMERICAN HONDA MOTOR CO., INC.
When the audio-navigation unit has hard codes stored, the Error History icon appears yellow when the Self Diagnosis mode (System links) screen is displayed. When no hard errors are stored, the icon appears gray to green. To view the errors with their DTC codes, select the error history icon.

Fig 2: Screen Display - System Links
Courtesy of AMERICAN HONDA MOTOR CO., INC.
Select Hard Error
NOTE: Soft errors are for factory use only.

Fig 3: Screen Display - Error History
Courtesy of AMERICAN HONDA MOTOR CO., INC.

Hardware Error History

The Hard Error screen displays the following information for each error:
- The DTC trouble code for the error
- A brief description of the DTC code
- The date and time when the error occurred.
NOTE:
- To see additional errors, use the interface dial to select UP or DOWN icons (A).
- Write down the DTCs, then select Clear to delete the error history. The Save feature is for factory use only.
Use the DTC Symptom Troubleshooting table to troubleshoot the error.

Fig 4: Screen Display - Hard Error
Courtesy of AMERICAN HONDA MOTOR CO., INC.
Clear the DTCs.
Select Return to exit the error history.