Detailed Flow

Interview the customer for the symptom (the condition and the environment when the incident/malfunction occurs).

: GO TO 2.

Check the symptom from the customer information.

: GO TO 3.

Check air bag warning lamp operation in the user mode. Refer to "AIR BAG WARNING LAMP DIAGNOSIS ".

Are any malfunction detected? 

YES: GO TO  5.

NO: GO TO 4.

Check low voltage. Refer to "HOW TO HANDLE BATTERY ".

Are any malfunction detected? 

YES: GO TO  9.

NO: Check intermittent incident. Refer to "INTERMITTENT INCIDENT ".

Check self diagnostic result with CONSULT or diagnosis mode.

If it is impossible to switch to diagnosis mode, follow the same procedure that DTC is not detected.

• Record DTC (Print them out with CONSULT.)
• Erase self diagnostic result.
• Study the relationship between the malfunction that DTC or air bag warning lamp indicates and the symptom that the customer describes.
• Check related service bulletins for information.

  Is DTC detected? 

  YES: GO TO 6.

  NO: GO TO  7.

Perform DTC CONFIRMATION PROCEDURE for the DTC.

: GO TO  8.

1. Check air bag warning lamp operation in the user mode. Refer to "AIR BAG WARNING LAMP DIAGNOSIS ".
2. Perform Diagnosis Procedure for the air bag warning lamp operation. Refer to "AIR BAG WARNING LAMP DIAGNOSIS " (USER MODE).

   : GO TO  9.

Inspect according to Diagnostic Procedure of the DTC.

: GO TO 9.

Repair or replace the malfunctioning part.

: GO TO 10.

Check self diagnostic result and air bag warning lamp operation in the user mode.

Is the malfunction repaired? 

YES: INSPECTION END

NO: GO TO  2.