Technical Service Bulletins
- Accessories & Equipment
- Accessories Control Systems
- Intelligent Key Not Detected/Engine Will Not Start (ITB13-052E)
- Remote Engine Start Not Working (ITB14-011G)
- Theft Alarm Sounds When Vehicle Is Locked, Unlocked, Or Door/Trunk Opened (ITB16-021A)
- Voluntary Service Campaign INFINITI; 2G Telematics Hardware Deactivation (ITB17-041)
- INFINITI; Theft Alarm Trigger History Function (ITB16-009)
- HOMELINK® - Improper Operation Or No Operation (ITB11-042D)
- JX35, QX60, And Q50; FCW Malfunction And DTC C1A27 Stored (ITB14-051A)
- Radio Presets/Climate Control Settings/Navigation Settings Change With Intelligent Key Memory (ITB10-037D)
- JX35, QX60, And QX60 Hybrid; Distance To Empty Mileage Erratic Behavior (ITB14-036B)
- 2013 JX35, 2014-2015 Q50 & QX60; One Or Both Intelligent Keys Lost Prior To Customer Delivery (ITB13-057A)
- Engine Will Not Start (No Crank) (ITB14-016B)
- JX35 And QX60; Automatic Drive Positioner Loses Memory (ITB14-035)
- 2013-2014 INFINITI; Previously Registered I-Key Will No Longer Register If New I-Key Registered First (ITB14-024)
- 2013 JX35; Remotes Do Not Work 20 Minutes After Locking The Doors (ITB13-050)
- Before Replacing A Can Gateway Module (ITB13-015)
- INFINITI; Lock/Unlock Request Button On Outside Door Handle Does Not Respond (ITB13-012)
- Tire Pressure Monitoring System (TPMS) Warning Light Diagnostic Procedure (ITB09-050B)
- Air Bag, SRS
- Air Bag Warning Light Flashing Indicating System Diagnostic Mode (ITB18-039)
- 2013 JX35 And 2014 - 2016 QX60 Occupant Classification System Retrofit (ITB17-016C)
- Recommendation Against Making Changes To Front Seat Assembly Trim Materials (ITB00-031D)
- SRS Precautions During Service (ITB08-024C)
- Voluntary Safety Recall Campaign 2013 JX35 OCS Sensor (ITB13-011A)
- Anti-Lock Brakes
- Anti-Theft Systems
- Intelligent Key Not Detected/Engine Will Not Start (ITB13-052E)
- Remote Engine Start Not Working (ITB14-011G)
- Intelligent Key Inoperative (ITB08-051C)
- Theft Alarm Sounds When Vehicle Is Locked, Unlocked, Or Door/Trunk Opened (ITB16-021A)
- INFINITI; Theft Alarm Trigger History Function (ITB16-009)
- Intelligent Key Does Not Work Intermittently (ITB14-059A)
- Radio Presets/Climate Control Settings/Navigation Settings Change With Intelligent Key Memory (ITB10-037D)
- Intelligent Key Warning Lamp On, With DTC B2190 (ITB13-002A)
- 2013 JX35, 2014-2015 Q50 & QX60; One Or Both Intelligent Keys Lost Prior To Customer Delivery (ITB13-057A)
- 2013-2014 INFINITI; Previously Registered I-Key Will No Longer Register If New I-Key Registered First (ITB14-024)
- 2013 JX35; Remotes Do Not Work 20 Minutes After Locking The Doors (ITB13-050)
- 2013 JX35; Intelligent Key Registration Cannot Complete (ITB13-024)
- INFINITI; Lock/Unlock Request Button On Outside Door Handle Does Not Respond (ITB13-012)
- Signal Tech II Diagnostic Tool (ITB10-023B)
- Automatic Trans
- Can Communication - Network Diagnostic Flow Chart - U1000, U1001, U1002, U1010 (ITB13-006D)
- Can Communication Codes - Diagnostic Tips And Guidelines - U1000, U1001, U1002, U1010 (ITB10-029C)
- 2013 JX35 And 2014 QX60 AWD Error Displayed And DTC C1204 Stored (ITB15-014A)
- CVT Oil Leak Diagnosis Using Fluorescent Dye (ITB17-034B)
- 2013 JX35 And 2014 - 2018 QX60; CVT Judder And DTC P17F0 Or P17F1 Stored (ITB15-012I)
- CVT Fluid Level Quick Check Gauge (ITB18-026C)
- INFINITI; Procedure To Clean CVT Transmission Fluid Coolers (ITB15-010D)
- Transmission & Engine Automated Data Collection And Diagnostic Reporting (ITB18-034)
- CVT Fluid Level Check Service Information (ITB13-035C)
- 2013 JX35 And 2014-2015 QX60; Enhanced Diagnostic Logic For CVT Judder (ITB15-011A)
- INFINITI; Fluid Leak Repair Service Information (ITB14-028A)
- Pc358 Is Listed In Service Comm (ITB15-013)
- 2013 JX35 And 2014-2015 QX60; NS-3 CVT Fluid Service Information (ITB14-040)
- 2013 JX35/2014 QX60; Confirm Newest TCM Program (ITB14-027)
- 2013 JX35 Shudder From Torque Converter Lock Up Clutch (ITB13-020B)
- 2013 JX; CVT Fluid Leak At Cooler Hose (ITB13-025)
- Gates G-Force CVT Belt Installation (TT004-13)
- Consult-III Plus (C-III Plus) Reprogramming For Engine Or Transmission Control Module (ECM Or TCM) (1TO21)
- Signal Tech II Diagnostic Tool (ITB10-023B)
- Auxiliary Emission Control Systems
- Axle Shafts
- Body Electrical
- Body Interior
- Can Communication - Network Diagnostic Flow Chart - U1000, U1001, U1002, U1010 (ITB13-006D)
- Can Communication Codes - Diagnostic Tips And Guidelines - U1000, U1001, U1002, U1010 (ITB10-029C)
- 3G Telematics Hardware Deactivation (ITB22-040)
- INFINITI; Theft Alarm Trigger History Function (ITB16-009)
- 2013 JX35; Intelligent Key Registration Cannot Complete (ITB13-024)
- Tire Pressure Monitoring System (TPMS) Warning Light Diagnostic Procedure (ITB09-050B)
- Reprogramming With Consult (ITB11-049A)
- Brakes Control Systems
- Charging Systems
- Collision/Avoidance
- Communication Devices
- Telematics Service Information (ITB12-011Q)
- IPOD®/IPHONE® Issues Using Vehicle USB Interface (ITB11-059A)
- 3G Telematics Hardware Deactivation (ITB22-040)
- Client Satisfaction Initiative 2G Telematics Hardware Replacement (ITB17-007)
- BLUETOOTH, USB, And Aux Function Diagnostic Tool (ITB17-005)
- HOMELINK® - Improper Operation Or No Operation (ITB11-042D)
- Av Control Unit Replacement Requires Consult-III Plus Configuration (ITB10-017D)
- Headphones Do Not Operate Or Static Is Present (ITB12-051C)
- With Navigation System Hands-Free Phone Poor Sound Quality (ITB12-063D)
- Without Navigation System Hands-Free Phone Poor Sound Quality (ITB12-062B)
- BLUETOOTH® Phone System; Initial Diagnosis (ITB09-035A)
- Cooling System (Mechanical)
- Cooling Systems
- Cruise Control Systems
- AEB Warning Light Is On With Warning Messages Displayed On Combination Meter (ITB23-023)
- Cruise Control Will Not Set And DTC P0605 Is Stored (ITB13-013)
- 2013 JX35; Intelligent Cruise Control Millimeter Wave (Radar) Sensor Adjustment Service (ITB12-013)
- 2013 JX35; Intelligent Cruise Control Millimeter Wave Sensor Alignment (ITB12-013A)
- Differentials & Drive Axles
- Driveshaft & Universal Joints
- Engine Control Systems
- DTC B00A0-00 Stored (ITB19-024D)
- Can Communication - Network Diagnostic Flow Chart - U1000, U1001, U1002, U1010 (ITB13-006D)
- Can Communication Codes - Diagnostic Tips And Guidelines - U1000, U1001, U1002, U1010 (ITB10-029C)
- AEB Warning Light Is On With Warning Messages Displayed On Combination Meter (ITB23-023)
- CVT/TCM Calibration Data "Write" Procedure (ITB13-055D)
- Transmission & Engine Automated Data Collection And Diagnostic Reporting (ITB18-034)
- INFINITI; Mil On With DTC P0101 And/Or P010B (ITB13-054D)
- 2005-2015 INFINITI Vehicles; ECM Reprogramming Service Information (ITB15-024)
- 2013 JX35 And 2014 QX60; Idle Quality In Drive And A/C On (ITB15-003)
- Permanent DTC (P-DTC) Information (ITB14-056)
- INFINITI; Diagnosis Of Poor Acceleration Or Lack Of Power (ITB14-055)
- Programming Procedure For Blank ECMS (ITB14-002)
- 2013 - 2014 JX/QX60; Judder During Light Acceleration (ITB13-037A)
- Before Replacing A Can Gateway Module (ITB13-015)
- 2013 JX35; Ignition Button Will Not Respond During Remote Start Use (ITB13-004)
- System Readiness Test (SRT) Drive Patterns (ITB98-011F)
- 2013 JX35; Mil On With DTC P2097 / P2099 (ITB12-056)
- Saved Data List Reprogramming With Consult III Plus (ITB12-057)
- 2013 M And JX35; Service Information - Ignore DTC U1A0B (ITB12-052)
- 2013 JX; Clunk Or Groan Noise From A/C During Cold Start-Up (ITB12-028A)
- Consult-III Plus (C-III Plus) Reprogramming For Engine Or Transmission Control Module (ECM Or TCM) (1TO21)
- Signal Tech II Diagnostic Tool (ITB10-023B)
- Reprogramming With Consult (ITB11-049A)
- Entertainment Systems
- Telematics Service Information (ITB12-011Q)
- Diagnosing Software Vs. Hardware Av Issues (ITB21-011B)
- IPOD®/IPHONE® Issues Using Vehicle USB Interface (ITB11-059A)
- Audio Display Service Information (ITB22-008)
- Voluntary Service Campaign INFINITI; 2G Telematics Hardware Deactivation (ITB17-041)
- Client Satisfaction Initiative 2G Telematics Hardware Replacement (ITB17-007)
- BLUETOOTH, USB, And Aux Function Diagnostic Tool (ITB17-005)
- Av Control Unit Replacement Requires Consult-III Plus Configuration (ITB10-017D)
- Radio Presets/Climate Control Settings/Navigation Settings Change With Intelligent Key Memory (ITB10-037D)
- SIRIUSXM Satellite Radio / Weather / Traffic / Travel Link Activation (ITB12-041C)
- Headphones Do Not Operate Or Static Is Present (ITB12-051C)
- With Navigation System Hands-Free Phone Poor Sound Quality (ITB12-063D)
- INFINITI INTOUCH Software Update Procedure (1UH7)
- Premium NAVI/Audio Visual Control Unit Diagnosis And Ordering (ITB11-066D)
- Without Navigation System Hands-Free Phone Poor Sound Quality (ITB12-062B)
- Cd & DVD Player Concerns (ITB11-014)
- Exhaust
- Exterior Body Panels
- Exterior Lights
- Front Suspension
- Fuel System
- Gauges & Instrument Panels
- AEB Warning Light Is On With Warning Messages Displayed On Combination Meter (ITB23-023)
- Low Tire Pressure Warning System Bulletins Summary (ITB13-039A)
- JX35, QX60, And QX60 Hybrid; Distance To Empty Mileage Erratic Behavior (ITB14-036B)
- Tire Pressure Monitoring System (TPMS) Warning Light Diagnostic Procedure (ITB09-050B)
- Hazardous Waste Material
- Headlights
- Horns
- HVAC Control Systems
- Identification
- Ignition Switch/Steering Lock
- Intelligent Key Not Detected/Engine Will Not Start (ITB13-052E)
- Intelligent Key Inoperative (ITB08-051C)
- 2013 JX35, 2014-2015 Q50 & QX60; One Or Both Intelligent Keys Lost Prior To Customer Delivery (ITB13-057A)
- Engine Will Not Start (No Crank) (ITB14-016B)
- 2013-2014 INFINITI; Previously Registered I-Key Will No Longer Register If New I-Key Registered First (ITB14-024)
- 2013 JX35; Intelligent Key Registration Cannot Complete (ITB13-024)
- 2013 JX35; Ignition Button Will Not Respond During Remote Start Use (ITB13-004)
- Ignition System
- Infotainment
- Telematics Service Information (ITB12-011Q)
- Audio Display Service Information (ITB22-008)
- Navigation System Reboots When SXM Traffic Is Enabled (ITB17-015A)
- BLUETOOTH, USB, And Aux Function Diagnostic Tool (ITB17-005)
- Radio Presets/Climate Control Settings/Navigation Settings Change With Intelligent Key Memory (ITB10-037D)
- Navigation Map Data Update Matrix (ITB11-003E)
- SIRIUSXM Satellite Radio / Weather / Traffic / Travel Link Activation (ITB12-041C)
- With Navigation System Hands-Free Phone Poor Sound Quality (ITB12-063D)
- Premium NAVI/Audio Visual Control Unit Diagnosis And Ordering (ITB11-066D)
- Interior/Exterior Trim
- Precautions For Cleaning Wheels (ITB15-020C)
- Dead Pedal Replacement (ITB19-011)
- 2013 JX35 And 2014-2015 QX60; Weatherstrip On Roof Side Molding Coming Loose (ITB13-049A)
- INFINITI; Fluid Leak Repair Service Information (ITB14-028A)
- 2013 JX; Wind Noise From Roof Area During Highway Speeds (ITB12-061)
- 2013 JX35; Squeaks And Rattles From Instrument Panel (ITB12-055)
- JX; Roof Side Molding Assembly Coming Loose (ITB12-033)
- 2013 JX35; Gap Between Front Seat Cushion And Outer Finisher (ITB12-032)
- Interior/Illumination Lights
- Lubrication System
- Manual Steering
- 2013 JX And 2014-2015 QX60; Power Steering Noise Heard Inside Vehicle With Windows Closed (ITB16-011)
- INFINITI; Fluid Leak Repair Service Information (ITB14-028A)
- 2013 JX; Service Kit For Steering Gear And High Pressure Hose Replacement (ITB13-017)
- INFINITI; Power Steering System Service Information (ITB12-059)
- Mechanical
- Mechanical - Air
- Mechanical - Hydraulic
- Mirrors
- Procedures
- Rear Suspension
- Restraints Control Systems
- Can Communication - Network Diagnostic Flow Chart - U1000, U1001, U1002, U1010 (ITB13-006D)
- Air Bag Warning Light Flashing Indicating System Diagnostic Mode (ITB18-039)
- 2013 JX35 And 2014 - 2016 QX60 Occupant Classification System Retrofit (ITB17-016C)
- 2-Sensor Occupant Classification System Diagnostics And Information (ITB14-042C)
- Recommendation Against Making Changes To Front Seat Assembly Trim Materials (ITB00-031D)
- SRS Precautions During Service (ITB08-024C)
- Voluntary Safety Recall Campaign 2013 JX35 OCS Sensor (ITB13-011A)
- Signal Tech II Diagnostic Tool (ITB10-023B)
- Seats
- 2013 JX And 2014-2019 QX60; Climate Controlled Seat Inoperative (ITB20-004)
- 2-Sensor Occupant Classification System Diagnostics And Information (ITB14-042C)
- Radio Presets/Climate Control Settings/Navigation Settings Change With Intelligent Key Memory (ITB10-037D)
- Recommendation Against Making Changes To Front Seat Assembly Trim Materials (ITB00-031D)
- JX35 And QX60; Automatic Drive Positioner Loses Memory (ITB14-035)
- 2013 JX35; Gap Between Front Seat Cushion And Outer Finisher (ITB12-032)
- Starter
- Intelligent Key Not Detected/Engine Will Not Start (ITB13-052E)
- 12 Volt Battery Testing For In-Service Vehicles (ITB23-019A)
- Remote Engine Start Not Working (ITB14-011G)
- Intelligent Key Does Not Work Intermittently (ITB14-059A)
- Engine Will Not Start (No Crank) (ITB14-016B)
- 2013 JX Battery Discharged After Using Consult-III Plus VI (ITB12-074)
- Steering Control Systems
- Sun Roof/T-Top/Convertible Top
- Suspension Control Systems
- System
- Can Communication - Network Diagnostic Flow Chart - U1000, U1001, U1002, U1010 (ITB13-006D)
- Can Communication Codes - Diagnostic Tips And Guidelines - U1000, U1001, U1002, U1010 (ITB10-029C)
- EVAP Leak DTC P0442, P0455, P0456 Information (ITB13-044J)
- Transmission & Engine Automated Data Collection And Diagnostic Reporting (ITB18-034)
- INFINITI; Mil On With DTC P0101 And/Or P010B (ITB13-054D)
- 2005-2015 INFINITI Vehicles; ECM Reprogramming Service Information (ITB15-024)
- 2013 JX35 And 2014 QX60; Idle Quality In Drive And A/C On (ITB15-003)
- Permanent DTC (P-DTC) Information (ITB14-056)
- INFINITI; Diagnosis Of Poor Acceleration Or Lack Of Power (ITB14-055)
- Programming Procedure For Blank ECMS (ITB14-002)
- 2013 - 2014 JX/QX60; Judder During Light Acceleration (ITB13-037A)
- Before Replacing A Can Gateway Module (ITB13-015)
- 2013 JX35; Ignition Button Will Not Respond During Remote Start Use (ITB13-004)
- System Readiness Test (SRT) Drive Patterns (ITB98-011F)
- 2013 JX35; Mil On With DTC P2097 / P2099 (ITB12-056)
- 2013 M And JX35; Service Information - Ignore DTC U1A0B (ITB12-052)
- 2013 JX; Clunk Or Groan Noise From A/C During Cold Start-Up (ITB12-028A)
- Consult-III Plus (C-III Plus) Reprogramming For Engine Or Transmission Control Module (ECM Or TCM) (1TO21)
- Reprogramming With Consult (ITB11-049A)
- Towing
- Transfer Case
- Transmission Control Systems
- Can Communication - Network Diagnostic Flow Chart - U1000, U1001, U1002, U1010 (ITB13-006D)
- Can Communication Codes - Diagnostic Tips And Guidelines - U1000, U1001, U1002, U1010 (ITB10-029C)
- CVT/TCM Calibration Data "Write" Procedure (ITB13-055D)
- 2013 JX35 And 2014 QX60 AWD Error Displayed And DTC C1204 Stored (ITB15-014A)
- 2013 JX35 And 2014 - 2018 QX60; CVT Judder And DTC P17F0 Or P17F1 Stored (ITB15-012I)
- Transmission & Engine Automated Data Collection And Diagnostic Reporting (ITB18-034)
- 2013 JX35 And 2014-2015 QX60; Enhanced Diagnostic Logic For CVT Judder (ITB15-011A)
- 2013 JX35/2014 QX60; Confirm Newest TCM Program (ITB14-027)
- Consult-III Plus (C-III Plus) Reprogramming For Engine Or Transmission Control Module (ECM Or TCM) (1TO21)
- Signal Tech II Diagnostic Tool (ITB10-023B)
- Reprogramming With Consult (ITB11-049A)
- Warning Systems
- Wheel Alignment
- Wheel Hubs
- Wheels & Tire System
- Accessory Wheel Locks Installation And Removal (ITB09-034A)
- Precautions For Cleaning Wheels (ITB15-020C)
- INFINITI; Servicing Run Flat Tires And Low Profile Tires Equipped With TPMS Sensors (ITB15-025A)
- Wheel Balancing Service Information (ITB11-005D)
- Recommended Setup Information For Hunter GSP9700 (ITB11-033B)
- Road Wheel Balancing With Hunter Road Force® GSP9700 Tire Balancer (ITB11-037C)
- Inflating Tires Equipped With TPMS (ITB12-029B)
- Tire Mounting Information (ITB11-022B)
- Low Tire Pressure Warning System Bulletins Summary (ITB13-039A)
- 2013 JX35; TPMS Registration (ITB12-046A)
- Signal Tech II Diagnostic Tool (ITB10-023B)
- Tire Pressure Information For Vehicles With TPMS (ITB08-015C)
- Tire Pressure Monitoring System (TPMS) Warning Light Diagnostic Procedure (ITB09-050B)
- Window Motors & Regulators
- Wiper/Washer Systems
- Wiring System (Data Link Connectors, Pwr Dist., Grnd Dist.)