Work Flow

OVERALL SEQUENCE 

Courtesy of NISSAN NORTH AMERICA, INC.

DETAILED FLOW 

1. INTERVIEW CUSTOMER 
   1. Interview the customer to obtain as much information as possible about the conditions and environment under which the malfunction occurred.

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   GO TO 2.

2. REPRODUCE THE MALFUNCTION 
   1. Check the malfunction on the vehicle that the customer describes. Inspect the relation of the symptoms and the condition when the symptoms occur.

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   GO TO 3.

3. SYMPTOM DIAGNOSIS 
   1. Use Symptom diagnosis from the symptom inspection result in step 2 and then identify where to start performing the diagnosis based on possible causes and symptoms.

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   GO TO 4.

4. COMPONENT DIAGNOSIS 
   1. Perform the diagnosis with Component diagnosis of the applicable system.

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   GO TO 5.

5. REPAIR OR REPLACE MALFUNCTIONING PART 
   1. Repair or replace the specified malfunctioning parts.

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   GO TO 6.

6. PERFORM FINAL OPERATION CHECK 
   1. Check that malfunctions are not reproduced when obtaining the malfunction information from the customer, referring to the symptom inspection result in step 2.

   Are the malfunctions corrected?

   YES>>

   Inspection End.

   NO>>

   GO TO 3.