Technical Service Bulletins
- A/C Compressor
- Accessories & Equipment
- Accessories Control Systems
- The Calibration And As-Built Servers Require Some Essential Maintenance (SSM76339)
- 'WEATHER' And 'Park & PAY' Apps Disappear After PIVI Update (SSM75813)
- JLR App Launcher Missing Icons After A Rebuild Or A Reinstall Of The Application Software (SSM75968)
- The Calibration And As-Built Servers Require Some Essential Maintenance (SSM75885)
- Multiple Application Concerns Within Pathfinder (SSM75839)
- Recall Of The C.A. 773 GS38 Voltage Indicator (SSM75597)
- PIVI/NGI - DEEZER Application Is Inoperative On Apple CARPLAY (SSM75550)
- Module Software Updates - Session Files Not Uploaded (SSM75468)
- Pathfinder Fails To Update The Gateway Control Module (GWM) Or Modify CCF (SSM75116)
- Pathfinder Incorrectly Reports The TELEMATIC Control Module (TCU) As Updated (SSM75131)
- Pathfinder Fails To Complete The Telematics Control Unit (TCU) Update (SSM75043)
- Audio File For TCU Fails To Update Using Pathfinder (SSM74713)
- New Pathfinder Screens To Direct The Use Of Guided Diagnostics Before Updating Some Modules (SSM74737)
- The Pathfinder Application OMM 'Replace ECU' And 'Update ECU' Does Not Complete Successfully (SSM74729)
- Missing Required Software VBFS When Updating TCU (SSM74716)
- Smart Keys Are Not Programmed When Replacing Modules Using Pathfinder 263 (SSM74666)
- Concerns Identified During Or After Updating INCONTROL Touch Pro With The Latest Release Of Software (SSM73798)
- Vehicle Systems Not Operational After Performing Module Replacement On Pathfinder (SSM74582)
- Service Action - INCONTROL Touch Pro Update (H251NAS2)
- Pathfinder Leaves The CCF Corrupted In The Vehicle (SSM74549)
- Recovery Of USB Storage Device After It Has Been Used To Update The IMC Using Pathfinder (SSM74503)
- Telematics Control Unit (TCU) Fails Activation At PDI (SSM74408)
- INCONTROL Touch Pro BLUETOOTH And Speech Not Available After An Update (SSM74304)
- Instrument Panel - Tire Pressure Information Not Displayed (SSM73886)
- In-Control Touch Pro Diagnosis Prior To Replacing The IMC/ISC - Pathfinder Only (SSM74240)
- Software Files Missing From Pathfinder 222 (SSM74322)
- INCONTROL Features Not Functioning In The Vehicle Due To Mobile Data Connectivity Concerns (SSM74287)
- Unable To Update The Infotainment Slave Controller (ISC) Using Pathfinder 217 (SSM74293)
- Invalid Key Failure Message Displayed When Completing 'REPLAVE ECU' On A Security Related Module (SSM74256)
- Battery/Alternator Issues - DTC B12CD-87 & B11DB-87 In Gateway Module (GWM) After Software Update (SSM74238)
- Unable To Unlock/Lock Vehicle With Remote Or Start Engine During PDI DTC B1DDB-55 B1DE4-55 (SSM74034)
- In Control Remote Apps Not Operating As Expected (SSM74228)
- Update Prior To Sale: INCONTROL Touch Pro Updates (H176 UPS12518-2BNAS1)
- Emergency Call Button Does Not Illuminate When Carrying Out PDI Activation (SSM73874)
- INCONTROL Touch Pro/Duo Infotainment Master Controller Software Updates (SSM74131)
- SOS Limited Availability Warning Displayed On The Instrument Cluster (SSM74054)
- Unable To Unlock Vehicle Or Start Engine Using Passive Entry/Start During PDI (SSM73907)
- Concerns Identified During Or After Updating INCONTROL Touch Pro With The Latest Release (SSM73798)
- Unable To Complete PDI - Telematics Fails To Activate (SSM73634)
- Accessory Drive Belts
- Aerodynamic Devices
- Anti-Lock Brakes
- Anti-Theft Systems
- 'Smart Key Not FOUND' Message Displayed On Instrument Panel Cluster (IPC) And Intermittent Smart Key Operation (JLRTB02018NAS2)
- Fuel Flap Locking Not Working. BCM DTC B1C91 Logged (SSM75622)
- Single Key Fob Supply From Factory - PDI Procedure (SSM75515)
- XCL Smart Key Inoperative (SSM75412)
- 18MY Onwards - TCU3 Remote App Not Working (SSM74763)
- Smart Keys Are Not Programmed When Replacing Modules Using Pathfinder 263 (SSM74666)
- Failure To Program Keys With Pathfinder (SSM74306)
- Invalid Key Failure Message Displayed When Completing 'Replace ECU' On A Security Related Module (SSM74256)
- Invalid Key Failure Message Displayed When Completing 'REPLAVE ECU' On A Security Related Module (SSM74256)
- Unable To Unlock/Lock Vehicle With Remote Or Start Engine During PDI DTC B1DDB-55 B1DE4-55 (SSM74034)
- Unable To Unlock Vehicle Or Start Engine Using Passive Entry/Start During PDI (SSM73907)
- Emergency Key Barrel Cover Adrift (JTB00634NAS2)
- Automatic Trans
- Auxiliary Emission Control Systems
- Axle Shafts
- Battery Management Systems
- Blowers, Superchargers & Turbochargers
- Body Electrical
- INGENIUM I3 1.5L Petrol PHEV - Mil Illuminated Or Battery/Charge Warning Message Displayed (SSM75765)
- B1304-04 Logged Within The Power Steering Control Module (PSCM) (SSM75357)
- Service Action: Unsealed Splices On Rear Axle And Passenger Compartment Harness (H117NAS1)
- Update Prior To Sale: Unsealed Splices On Rear Axle And Passenger Compartment Harness (H114 UPS4118-4BNAS2)
- Body Interior
- The Calibration And As-Built Servers Require Some Essential Maintenance (SSM76339)
- INGENIUM I4 2.0L Petrol - Misfire Or Rough Running P1315, P0316, P0300, P0301, P0302, P0303, P0304 (SSM75725)
- Vehicle Will Not Charge - DTC U019B-87 Stored In Pcm And U0064-87 Stored In BECM (SSM76038)
- TCU (TELEMATIC Control Unit) Emergency SOS B Call Not Activated (SSM76023)
- Jaguar Drive Control Fault With Diagnostic Trouble Codes (DTCS) Stored U0028-81, U0001-87 (SSM76018)
- 18MY Onwards - Check Engine (Amber) And Poor Cabin Heating - 2L AJ20 P4 - DTC P0128-00 (SSM75919)
- Unable To Complete PDI Due To Telematics/INCONTROL Activation Failing (SSM75856)
- Telematics - Failure To Activate During PDI (SSM75851)
- INGENIUM I4 2.0L Petrol - Message Centre Displays 'Coolant Level LOW' Warning Message (SSM75809)
- TCU3 Software Download Failures (SSM75774)
- 18-19MY/TCU3 Software Download Failure When Updating Via Pathfinder From 11.2 Onwards (SSM75680)
- HVAC Taking Longer Than Expected To Warm The Cabin In Cold Environments (SSM75667)
- TCU Update And Replace Applications Fail Due To Missing Software Files (SSM75625)
- 'Replace ECU' Within The TCU Fails To Update The Audio File (SSM75591)
- Module Software Updates - Session Files Not Uploaded (SSM75468)
- Pathfinder Fails To Complete The Telematics Control Unit (TCU) Update (SSM75043)
- After Updating The Body Control Module (BCM), The Ignition Cannot Be Switched On (SSM74801)
- Missing Required Software VBFS When Updating TCU (SSM74716)
- Smart Keys Are Not Programmed When Replacing Modules Using Pathfinder 263 (SSM74666)
- Vehicle Systems Not Operational After Performing Module Replacement On Pathfinder (SSM74582)
- Service Action - INCONTROL Touch Pro Update (H251NAS2)
- Pathfinder Leaves The CCF Corrupted In The Vehicle (SSM74549)
- Invalid Key Failure Message Displayed When Completing 'Replace ECU' On A Security Related Module (SSM74256)
- Invalid Key Failure Message Displayed When Completing 'REPLAVE ECU' On A Security Related Module (SSM74256)
- SOS Limited Availability Warning Displayed On The Instrument Cluster (SSM74054)
- Activity Key May Not Work After PDI (SSM73811)
- Brakes Control Systems
- Charging Systems
- Start-Up Battery Drain Condition - Unapproved Accessories (SSM76097)
- 12V Lead Acid Battery Diagnosis And Renewal (SSM75978)
- Battery/Alternator Issues - DTC B12CD-87 & B11DB-87 In Gateway Module (GWM) After Software Update (SSM74238)
- Update Prior To Sale: Unsealed Splices On Rear Axle And Passenger Compartment Harness (H114 UPS4118-4BNAS2)
- Collision/Avoidance
- Accessory Fit Dashboard Camera T4C1010 Inoperative (SSM75745)
- New Pathfinder Screens To Direct The Use Of Guided Diagnostics Before Updating Some Modules (SSM74737)
- Vehicle Systems Not Operational After Performing Module Replacement On Pathfinder (SSM74582)
- XCL IMC - Polar Switch Issue (SSM74490)
- INCONTROL® Touch Pro™ Features May Not Function As Expected (JTB00593NAS6)
- Rear Proximity Camera Retaining Bracket Loose Or Adrift (JTB00641NAS2)
- Communication Devices
- Updated Process For Activating Of Telematics On 25MY+ Vehicles (SSM76220)
- 'WEATHER' And 'Park & PAY' Apps Disappear After PIVI Update (SSM75813)
- Apple CARPLAY Or Android Auto Loses Connection While Driving (SSM76078)
- TCU (TELEMATIC Control Unit) Emergency SOS B Call Not Activated (SSM76023)
- Unable To Complete A Workflow In TOPIX Cloud (SSM76017)
- JLR App Launcher Missing Icons After A Rebuild Or A Reinstall Of The Application Software (SSM75968)
- USB-A Fitted In Place Of USB-C (SSM75879)
- No Communication With IPMA Via TOPIX Cloud Diagnostics (SSM75804)
- Unable To Complete PDI Due To Telematics/INCONTROL Activation Failing (SSM75856)
- USB Socket At Front Portable Media Interface Panel Inoperative Or Not Illuminating (SSM75709)
- PIVI/NGI - DEEZER Application Is Inoperative On Apple CARPLAY (SSM75550)
- Wireless Device Charger Module (WDCM) Not Charging IPHONE 12 (SSM75426)
- Voice Cannot Be Heard During A Received Telephone Call (SSM74557)
- Voice Cannot Be Heard During A Received Telephone Call (SSM74418)
- INCONTROL Touch Pro BLUETOOTH And Speech Not Available After An Update (SSM74304)
- INCONTROL Features Not Functioning In The Vehicle Due To Mobile Data Connectivity Concerns (SSM74287)
- In-Control Touch Pro Diagnosis Prior To Replacing IMC/ISC (SSM74240)
- INCONTROL® Touch Pro™ Features May Not Function As Expected (JTB00593NAS6)
- Update Prior To Sale: INCONTROL Touch Pro Updates (H176 UPS12518-2BNAS1)
- Concerns Identified During Or After Updating INCONTROL Touch Pro With The Latest Release Of Software (SSM73798)
- Emergency Call Button Does Not Illuminate When Carrying Out PDI Activation (SSM73874)
- SOS Limited Availability Warning Displayed On The Instrument Cluster (SSM74054)
- Concerns Identified During Or After Updating INCONTROL Touch Pro With The Latest Release (SSM73798)
- GCM Mobile App - Data Sync Concern (SSM73885)
- Unable To Complete PDI - Telematics Fails To Activate (SSM73634)
- Loss Of Voice Related Features After Updating INCONTROL Touch Pro With Version 17C4 (SSM73793)
- Cooling System (Mechanical)
- Change Of Coolant Type From ARTECO HAVOLINE XLC To ARTECO FREECOR FTC (SSM75947)
- 18MY Onwards - Check Engine (Amber) And Poor Cabin Heating - 2L AJ20 P4 - DTC P0128-00 (SSM75919)
- 'Coolant Level LOW' Message Displayed On The Instrument Panel Cluster (IPC) (JLRTB02027NAS3)
- 'Coolant Level LOW' Message Displayed On The Instrument Panel Cluster (IPC) (JLRTB02027NAS2)
- Engine Coolant Concentration (SSM75846)
- INGENIUM I4 2.0L Petrol - Message Centre Displays 'Coolant Level LOW' Warning Message (SSM75809)
- HVAC Taking Longer Than Expected To Warm The Cabin In Cold Environments (SSM75667)
- AJ20-P4 Engine - Coolant Leak From Thermostat (SSM75559)
- E-Pace 17-19MY/AJ20-P4/D4 - Coolant Level LOW' Message Displayed On The Instrument Panel Cluster (SSM75494)
- E-Pace/AJ20 INGENIUM Engines - 18-20MY Coolant System Level Overfill (SSM74827)
- Noise From Engine Compartment (JLRTB02030NAS1)
- Coolant Level Low Warning On Instrument Cluster (Ic) After Coolant Pump Renewal - AJ20 Engines (SSM74650)
- Driveshaft & Universal Joints
- Electric Converters and Controllers
- Electric Motor Systems
- Engine Control Systems
- The Calibration And As-Built Servers Require Some Essential Maintenance (SSM76339)
- Engine Health Check Application (SSM76310)
- The Calibration And As-Built Servers Require Some Essential Maintenance (SSM76119)
- Calibration And As-Built Servers Will Be Offline Because Of Some Essential Maintenance (SSM76113)
- Unable To Find Service Repair Operation (SRO) In TOPIX (SSM76088)
- The Planned Maintenance Of The Calibration And As-Built Servers Has Been Postponed (SSM76065)
- INGENIUM I4 2.0L Petrol - Misfire Or Rough Running P1315, P0316, P0300, P0301, P0302, P0303, P0304 (SSM75725)
- Vehicle Will Not Charge - DTC U019B-87 Stored In Pcm And U0064-87 Stored In BECM (SSM76038)
- Jaguar Drive Control Fault With Diagnostic Trouble Codes (DTCS) Stored U0028-81, U0001-87 (SSM76018)
- Unable To Complete A Workflow In TOPIX Cloud (SSM76017)
- Update Module Application Not Being Displayed In TOPIX Cloud (SSM75982)
- Pathfinder Diagnostic Tool - End Of Support (JLRTB02115NAS1)
- Amber Malfunction Indicator Lamp (Mil) Displayed - Engine May Not Start With Multiple DTCS Present (P008A, P008B, P1338, P2635, P0089, P025C) (SSM75964)
- Change Of Coolant Type From ARTECO HAVOLINE XLC To ARTECO FREECOR FTC (SSM75947)
- DTC P0300-00/P1315-00/P3498-71/P3499-71/P349A-71/P349B-71 Stored In Powertrain Control Module (SSM75931)
- Non Start - 21-23MY - EPICB No Response And BECM DTC P0DA9-62 (SSM75902)
- 18MY Onwards - Check Engine (Amber) And Poor Cabin Heating - 2L AJ20 P4 - DTC P0128-00 (SSM75919)
- DTC P013E-00 Stored In Powertrain Control Module P4 And P6 Derivatives Only (SSM75909)
- Concern Regarding EV Mode Not Being Available When Selected By The Driver (PHEV Engines) (SSM75862)
- The Calibration And As-Built Servers Require Some Essential Maintenance (SSM75885)
- Pathfinder Ecu Functions Not Available (SSM75777)
- TCU3 Software Download Failures (SSM75774)
- (Updated) Not Possible To Update Or Install Pathfinder 374 (SSM75754)
- INGENIUM I3 1.5L Petrol PHEV - Mil Illuminated Or Battery/Charge Warning Message Displayed (SSM75765)
- AJ20-D4 20MY Onwards - Malfunction Indicator Lamp (Mil) On With DTC P0027-17 (SSM75561)
- Air Conditioning Inoperative. No HVAC DTC'S Stored. (PHEV - Electric Ac Compressor Only) (SSM75541)
- Module Software Updates - Session Files Not Uploaded (SSM75468)
- Powertrain Control Module (Pcm) - Software Updates (SSM75458)
- Powertrain Control Module (Pcm) Displays Some Diagnostic Trouble Codes (DTC'S) As Unknown (SSM75436)
- Service Action: Variable Camshaft Timing (VCT) Solenoids (H299NAS3)
- Vehicles Equipped With AJ20P4 Check Engine Mil (SSM75405)
- INGENIUM I3 1.5L Petrol - Camshaft Position - P0011-71/P0016-00 (SSM75367)
- The Pathfinder Application 'Epic-B REPLACE' Fails To Set The Resolver Calibration Offset Angle (SSM75361)
- Battery Energy Control Module [BECM] Fails Software Download Fails (SSM75039)
- TCM Or Pcm Concerns After Completing An Update On The Infotainment Control Module (SSM75034)
- The 'Replace ECU' Application For The OCS Module Fails Using Pathfinder (SSM74787)
- Audio File For TCU Fails To Update Using Pathfinder (SSM74713)
- 'As-Built Is Missing From The TESTER' Error Message When Programming/Update Module Software (SSM74691)
- The IPMB Is Left In A Non-Functional State After A Software Update Using Pathfinder (SSM74652)
- AJ20 D4 Engine Harness P3 Sensor Connection Mismatch With P3 Sensor On Engine (SSM74597)
- Image Processor Module B Is Left In A Non-Functional State After A Software Update Using Pathfinder (SSM74564)
- Auto Stop/Start System Does Not Function As Expected (JTB00664NAS3)
- Telematics Control Unit (TCU) Fails Activation At PDI (SSM74408)
- Unknown DTC'S Stored In Control Modules When Using Pathfinder (SSM74369)
- 17MY Onwards - IMC - Update Or Replace Ecu - Missing Flash File Error Message - PFV225 (SSM74352)
- Battery/Alternator Issues - DTC B12CD-87 & B11DB-87 In Gateway Module (GWM) After Software Update (SSM74238)
- Engine Mil Illuminated With DTC P0191-85 Stored (JTB00659NAS3)
- Invalid Key Failure Message Displayed When Completing 'Replace ECU' On A Security Related Module (SSM74256)
- PDI Application Fails To Complete Displaying 'Powertrain Control Module Not IDENTIFIED' Message (SSM74275)
- Rattle From Engine Timing Chain Area (JTB00611NAS4)
- AJ20-P4 - Restricted Performance - P0191-85 Stored In The Powertrain Control Module (Pcm) (SSM74092)
- AJ20P4 - Reduced Performance-P0191-85 Stored In The Pcm. Possible Mil (SSM73960)
- AJ20P4 - Reduced Performance - P0191-85 Stored In The Pcm. Possible Mil (SSM73960)
- Entertainment Systems
- High Voltage (HV) Applications Are Not Starting When Selected From The JLRAPPLAUNCHER (SSM75652)
- Vehicle Shared Secret Certificate Update Released On Pathfinder 369 (SSM75710)
- XCL "Distortion" Or "Rattle" Noise Present While Using The Audio System (SSM75557)
- PIVI/NGI - DEEZER Application Is Inoperative On Apple CARPLAY (SSM75550)
- INCONTROL Touch Pro - Post 21A Update Apple CARPLAY Navigation Voice Guidance Not Heard (SSM75415)
- XCL Activity Key PDI Brand Set (SSM75275)
- TCM Or Pcm Concerns After Completing An Update On The Infotainment Control Module (SSM75034)
- XCL NGI - "Data Limit Reached" Notification False Flagging (SSM74845)
- XCL INCONTROL Touch Pro (NGI) - No Audio Heard From Radio Feature (Fm, Am & Dab) (SSM74780)
- New Pathfinder Screens To Direct The Use Of Guided Diagnostics Before Updating Some Modules (SSM74737)
- XCL IMC - Intermittent Loss Of Audio (SSM74490)
- XCL IMC - Polar Switch Issue (SSM74490)
- SIRIUS XM Favorites Corrupted By Displaying "2500" (SSM74455)
- Voice Cannot Be Heard During A Received Telephone Call (SSM74418)
- INCONTROL Touch Pro BLUETOOTH And Speech Not Available After An Update (SSM74304)
- In-Control Touch Pro Diagnosis Prior To Replacing The IMC/ISC - Pathfinder Only (SSM74240)
- INCONTROL Features Not Functioning In The Vehicle Due To Mobile Data Connectivity Concerns (SSM74287)
- Unable To Update The Infotainment Slave Controller (ISC) Using Pathfinder 217 (SSM74293)
- In-Control Touch Pro Diagnosis Prior To Replacing IMC/ISC (SSM74240)
- INCONTROL® Touch Pro™ Features May Not Function As Expected (JTB00593NAS6)
- In Control Remote Apps Not Operating As Expected (SSM74228)
- Update Prior To Sale: INCONTROL Touch Pro Updates (H176 UPS12518-2BNAS1)
- Concerns Identified During Or After Updating INCONTROL Touch Pro With The Latest Release Of Software (SSM73798)
- INCONTROL Touch Pro/Duo Infotainment Master Controller Software Updates (SSM74131)
- INCONTROL Touch Pro - Wireless Head Phones Inoperative (SSM74048)
- SOS Limited Availability Warning Displayed On The Instrument Cluster (SSM74054)
- Concerns Identified During Or After Updating INCONTROL Touch Pro With The Latest Release (SSM73798)
- GCM Mobile App - Data Sync Concern (SSM73885)
- Operation Of TUNESCAN (SSM72960)
- Unable To Complete PDI - Telematics Fails To Activate (SSM73634)
- Loss Of Voice Related Features After Updating INCONTROL Touch Pro With Version 17C4 (SSM73793)
- No Audio On Meridian Surround Sound System (SSM73767)
- Exhaust
- Exterior Body Panels
- Exterior Lights
- Front Suspension
- Fuel System
- P025C-11 Fuel Pump Driver Module Inoperative (SSM76203)
- Fuel Filler Flap Function Disabled (SSM75755)
- Fuel Pump Driver Module DTC Help Text Update (SSM75393)
- Fuel Pump Driver Module DTC P1338-38 Help Text Update (SSM75359)
- AJ20P4 - Reduced Performance-P0191-85 Stored In The Pcm. Possible Mil (SSM73960)
- INGENIUM I4 2.0D, Diesel Exhaust Fluid (Def) Tank Overfilled, DTC'S P203B, P203C, P203D, P21C5 (SSM73728)
- H081 - Under Hood Petrol Fuel Leak: Injector Refit Kit Incorrect Installation Instruction (SSM73803)
- Gauges & Instrument Panels
- MHEV Dc/Dc Converter - Squeaking Noise From Inside The Cabin (SSM75826)
- 'Coolant Level LOW' Message Displayed On The Instrument Panel Cluster (IPC) (JLRTB02027NAS3)
- 'Coolant Level LOW' Message Displayed On The Instrument Panel Cluster (IPC) (JLRTB02027NAS2)
- INGENIUM I4 2.0L Petrol - Message Centre Displays 'Coolant Level LOW' Warning Message (SSM75809)
- High Voltage (HV) Applications Are Not Starting When Selected From The JLRAPPLAUNCHER (SSM75652)
- Pathfinder Fails To Complete The 'Update ECU' And 'PBL UPDATE' Applications Within The IPC (SSM75611)
- IPC Will Only Be In Mph And Will Not Switch Between Kph And Mph After An Software Update (SSM75277)
- Temperature Displayed Incorrectly (JLRTB02004NAS3)
- XCL Activity Key PDI Brand Set (SSM75275)
- Interactive Control Display Module (ICDM) - Purple Line Flickering (JLRTB02017NAS2)
- New Pathfinder Screens To Direct The Use Of Guided Diagnostics Before Updating Some Modules (SSM74737)
- Instrument Panel Cluster - Ambient Temperature Display Reverts To CELSIUS After A Vehicle Shutdown (SSM74621)
- Instrument Panel - Tire Pressure Information Not Displayed (SSM73886)
- Invalid Key Failure Message Displayed When Completing 'Replace ECU' On A Security Related Module (SSM74256)
- Invalid Key Failure Message Displayed When Completing 'REPLAVE ECU' On A Security Related Module (SSM74256)
- Pathfinder Displays An Incorrect Odometer Value (SSM74045)
- Within Pathfinder The Odometer Calibration Fails With The Error 'Request Out Of RANGE' (SSM73870)
- Within Pathfinder The Odometer Calibration Fails With The Error Request Out Of Range (SSM73870)
- Headlights
- HVAC Control Systems
- HVAC Taking Longer Than Expected To Warm The Cabin In Cold Environments (SSM75667)
- Service Action: HVAC Compressor Functionality (H113NAS1)
- Service Action: HVAC Compressor Functionality (H106NAS1)
- Service Action: Climate Control Blowing Cold Air On One Side (H100NAS2)
- H100 X540-HVAC Blowing Cold Air On One Side - Additional Routine REQURIED (SSM73796)
- Service Action: Climate Control Blowing Cold Air On One Side (H100NAS1)
- Identification
- Infotainment
- 'WEATHER' And 'Park & PAY' Apps Disappear After PIVI Update (SSM75813)
- JLR App Launcher Missing Icons After A Rebuild Or A Reinstall Of The Application Software (SSM75968)
- PIVI Weather App & Tile Inoperative (SSM75956)
- PIVI Connected Services Inoperative (SSM75952)
- PIVI Screen Remains On During Vehicle Shutdown (SSM75833)
- Accessory Fit Dashboard Camera T4C1010 Inoperative (SSM75745)
- Vehicle Shared Secret Certificate Update Released On Pathfinder 369 (SSM75710)
- INCONTROL Touch Pro - Post 21A Update Apple CARPLAY Navigation Voice Guidance Not Heard (SSM75415)
- PIVI Pro - Navigation Resetting Post OTA Map Update (SSM75478)
- Module Software Updates - Session Files Not Uploaded (SSM75468)
- TCM Or Pcm Concerns After Completing An Update On The Infotainment Control Module (SSM75034)
- XCL NGI - "Data Limit Reached" Notification False Flagging (SSM74845)
- XCL IMC - Polar Switch Issue (SSM74490)
- Voice Cannot Be Heard During A Received Telephone Call (SSM74418)
- Concerns Identified During Or After Updating INCONTROL Touch Pro With The Latest Release Of Software (SSM73798)
- INCONTROL Features Not Functioning In The Vehicle Due To Mobile Data Connectivity Concerns (SSM74287)
- Unable To Update The Infotainment Slave Controller (ISC) Using Pathfinder 217 (SSM74293)
- In-Control Touch Pro Diagnosis Prior To Replacing IMC/ISC (SSM74240)
- INCONTROL® Touch Pro™ Features May Not Function As Expected (JTB00593NAS6)
- Update Prior To Sale: INCONTROL Touch Pro Updates (H176 UPS12518-2BNAS1)
- INCONTROL Touch Pro/Duo Infotainment Master Controller Software Updates (SSM74131)
- SOS Limited Availability Warning Displayed On The Instrument Cluster (SSM74054)
- INCONTROL Touch Map Updater 104 Error (SSM74027)
- Navigation Destination Entry Via Voice Control INOP After Updating INCONTROL Touch Pro With 18B (SSM73930)
- Concerns Identified During Or After Updating INCONTROL Touch Pro With The Latest Release (SSM73798)
- GCM Mobile App - Data Sync Concern (SSM73885)
- Unable To Complete PDI - Telematics Fails To Activate (SSM73634)
- Loss Of Voice Related Features After Updating INCONTROL Touch Pro With Version 17C4 (SSM73793)
- Interior/Exterior Trim
- Interior/Illumination Lights
- Mechanical
- INGENIUM I4 2.0L Diesel AJ21 - BISG/Accessory Belt And/Or TENSIONER May Become Damaged And/Or Adrift (SSM75874)
- AJ20-D4 20MY Onwards - Malfunction Indicator Lamp (Mil) On With DTC P0027-17 (SSM75561)
- AJ20D-4 Timing Chain Replacement VVT JDE36995 Service Part Incorrectly Boxed (SSM75534)
- AJ21D4 Alternator Belt - Damaged (SSM75471)
- Service Action: Variable Camshaft Timing (VCT) Solenoids (H299NAS3)
- INGENIUM I3 1.5L Petrol - Camshaft Position - P0011-71/P0016-00 (SSM75367)
- AJ20-D4 Service Replacement Engines May Require A Balance Shaft Update Prior To Fitment (SSM75082)
- AJ20-D4 Service Engine Serial Number Check Prior To Fitment (SSM74740)
- AJ20-D4 Lack Of Power And Engine Noise (SSM74385)
- AJ20-P4 & AJ20-D4 Malfunction Indicator Lamp (Mil) Illuminated With Listed DTCS (SSM74160)
- Rattle From Engine Timing Chain Area (JTB00611NAS4)
- AJ20-D4 INGENIUM Engine - Timing Chain Cover Plug Adrift (SSM74168)
- AJ20-D4 INGENIUM Engine - Timing Chain Plug Adrift (SSM73975)
- INGENIUM I4 2.0L Petrol Engine Crankshaft Damper Pulley Bolts (SSM73770)
- Mechanical - Hydraulic
- Procedures
- Engine Health Check Application (SSM76310)
- The Calibration And As-Built Servers Require Some Essential Maintenance (SSM76119)
- Calibration And As-Built Servers Will Be Offline Because Of Some Essential Maintenance (SSM76113)
- Calibration And As-Built Servers Will Be Offline Because Of Some Essential Maintenance (SSM76108)
- The Calibration And As-Built Servers Require Some Essential Maintenance (SSM75784)
- Service Message Reset Fails To Complete Using PATHFINDI (SSM75519)
- Pathfinder Does Not Shows The Epic Module Within The Ecu Diagnosis List (SSM75321)
- E-Pace 17-19MY/AJ20-P4/D4 - Coolant Level LOW' Message Displayed On The Instrument Panel Cluster (SSM75494)
- Pathfinder Reports Missing Required Software VBFS When Updating The TCU (SSM75441)
- Calibration And As-Built Servers Requires Maintenance Which Will Involve The Server Being Offline (SSM75440)
- Pathfinder Reports Missing Required Software VBFS When Updating The TCU (SSM75424)
- RFA Related Pathfinder Applications Fail With The Error 'Routine ACTIVE' (SSM75376)
- Applications Supported For The Launch Of TOPIX Cloud (SSM75388)
- Lower Than Actual Compression Figures Using The K00825-0/JLR-4425 COMPRESSIOR Tester Kit (SSM75380)
- The Implications And Concerns Caused By Swapping Modules Between Vehicles (SSM75365)
- Unknown Diagnostic Trouble Codes (DTC) Being Displayed In Pathfinder (SSM75355)
- Pathfinder V324 Fails To Complete The Pre-Delivery Inspection (PDI) (SSM75350)
- Pathfinder Fails To Complete The 'Replace ECU' Application For The Powertrain Control Module (Pcm) (SSM75129)
- Pathfinder Fails To Update The Gateway Control Module (GWM) Or Modify CCF (SSM75116)
- Use Of Non Approved Jaguar Land Rover Anti Bacterial Fogging Agents (SSM75126)
- Pathfinder Incorrectly Reports The TELEMATIC Control Module (TCU) As Updated (SSM75131)
- Pathfinder Does Not Complete The Speech Database Update If The SW Level Is 20A Or 20B (SSM74957)
- GCM System Update - Change To Technical Assistance (Ta) Ratings Mechanism (SSM74995)
- TOPIX Is Not Displaying 'SUCCESS' After Successfully Being Updated Using SOTA (SSM74984)
- Mandatory Pathfinder Update For 'INCONTROL Touch PRO' To Prevent An Error Message During An Update (SSM74902)
- Pathfinder Reports 'No Response From F1B0 Update Check, Going To FAIR' When Updating The IMC (SSM74902)
- SOTA Download Completes And Automatically Exits During The Installation Of The Latest Update (20A1) (SSM74843)
- Required Internet Option Setting To Correct Security Update For JLR Server Access (SSM74720)
- The 'Replace ECU' Application For The OCS Module Fails Using Pathfinder (SSM74787)
- New Pathfinder Screens To Direct The Use Of Guided Diagnostics Before Updating Some Modules (SSM74737)
- Pathfinder Fails To Resolve Software On Image Processor Module "B" (IPMB) (SSM74719)
- Link Jaguar And Land Rover DSL-Ids In The Global Concern Management (GCM) System (SSM74706)
- Error Code 903 - 'Incorrect Service IDENTIFICATION' When Updating Vehicle Module Software Using SDD (SSM74542)
- Multiple Pathfinder Applications Fail When The Use Of A USB Flash Drive Is Required (SSM74646)
- TOPIX Does Not Display The Updated SOTA Software Version (SSM74663)
- IPMB Is Left In A Non-Functional Estate After A Software Update (SSM74616)
- SCR And DPF Applications Missing In Pathfinder (SSM74628)
- Pre-Delivery Inspection Application Is Not Completing All Required Routines In Pathfinder 258 (SSM74614)
- Unnecessary Vehicle Module Re-Configuration At PDI Or Later Time In Service Using Diagnostic Tools (SSM74576)
- Pathfinder Leaves The CCF Corrupted In The Vehicle (SSM74549)
- Software Over The Air (SOTA) At PDI (SSM74518)
- Remote Frequency Actuator (RFA) Programming Concern Using Pathfinder V247 (SSM74533)
- SOTA (Software Over The Air) Not Accessible Using TOPIX (SSM74515)
- Recovery Of USB Storage Device After It Has Been Used To Update The IMC Using Pathfinder (SSM74503)
- Service Action: Software Over The Air (SOTA) - INCONTROL Touch Pro Software Update (H232NAS1)
- Pathfinder Window Stuck On 'Starting BACKEND...' Message (SSM74489)
- Pathfinder Fails To Update The IPC (SSM74441)
- Global Concern Management (GCM) Browser Compatibility (SSM74390)
- Unknown DTC'S Stored In Control Modules When Using Pathfinder (SSM74369)
- Internet Explorer 11 Update For Windows 7 (SSM74355)
- Software Files Missing From Pathfinder 222 (SSM74322)
- Unable To Log Into SDD And Pathfinder (SSM74324)
- Concerns Identified During Or After Updating INCONTROL Touch Pro With The Latest Release Of Software (SSM73798)
- PDI Application Fails To Complete Displaying 'Powertrain Control Module Not IDENTIFIED' Message (SSM74275)
- Stop Start System Health Check Application Finished Unexpectedly (SSM74155)
- Emission System Related Applications And Service Functions Missing From Pathfinder (SSM74135)
- INCONTROL Touch Pro/Duo Infotainment Master Controller Software Updates (SSM74131)
- WEBEX Support From 16/10/2018 (SSM73997)
- The Calibration And As-Built Servers Require Some ESSENTAL Maintenance (SSM74111)
- GCM System Update - Retailer Dashboard And GCM Mobile App Changes (SSM74082)
- Unable To Install Or Update Pathfinder On Approved Diagnostic Equipment (SSM74010)
- Unable To Update Approved Diagnostic Software Due To Lack Of Available Storage Space (SSM73696)
- Pathfinder Displays An Incorrect Odometer Value (SSM74045)
- Unable To Install Or Update Pathfinder On Devices With 256GB Solid State Drive (SSM74010)
- Installing Approved Diagnostic Software Applications (SSM74011)
- Notice - Essential Maintenance For Calibration And As-Built Servers (SSM74002)
- Concern When Updating The IMC To The Latest Software Using Pathfinder 180 (SSM74000)
- Technical Assistance (Ta) Submitted To Request Prior Authority To Replace A Component (SSM73989)
- Unable To Login To Pathfinder (SSM73894)
- Unable To Login To Symptom Driven Diagnostics (SDD) And Pathfinder (SSM73894)
- Rear Suspension
- Restraints Control Systems
- Seats
- Starter
- Start-Up Battery Drain Condition - Unapproved Accessories (SSM76097)
- Vehicle Will Not Charge - DTC U019B-87 Stored In Pcm And U0064-87 Stored In BECM (SSM76038)
- 12V Lead Acid Battery Diagnosis And Renewal (SSM75978)
- Battery Energy Control Module [BECM] Fails Software Download Fails (SSM75039)
- 18MY Onwards - TCU3 Remote App Not Working (SSM74763)
- Auto Stop/Start System Does Not Function As Expected (JTB00664NAS3)
- Flat Battery Diagnosis (SSM74285)
- Battery/Alternator Issues - DTC B12CD-87 & B11DB-87 In Gateway Module (GWM) After Software Update (SSM74238)
- ECO Stop Start Concerns Incorrect Diagnosis Of Primary Battery (SSM73824)
- Battery Support Unit (BSU) Management Functionality (SSM73841)
- Steering Column
- Steering Column Switches
- Steering Control Systems
- Sun Roof/T-Top/Convertible Top
- Suspension Control Systems
- System
- Malfunction Indicator Lamp (Mil) Illuminated On The Instrument Panel Cluster (IPC) (JLRTB02023NAS3)
- E-Pace (X540) Jaguar Drive Control Incorrect Operation Without Driver Input (SSM75081)
- Check Engine Lamp And, Or, DTC P2170-11 Stored (SSM74333)
- AJ20-D4 Engine, Mil Illuminated, P242B-64 Logged In Pcm (SSM74309)
- AJ20-P4 & AJ20-D4 Malfunction Indicator Lamp (Mil) Illuminated With Listed DTCS (SSM74160)
- DPF Warning Lamp Illuminate - AJ20-D4 (SSM74289)
- AJ20P4 - Reduced Performance-P0191-85 Stored In The Pcm. Possible Mil (SSM73960)
- AJ20P Mil Illuminated - P144C-00 Stored In The Pcm (SSM73966)
- INGENIUM I4 2.0D, Diesel Exhaust Fluid (Def) Tank Overfilled, DTC'S P203B, P203C, P203D, P21C5 (SSM73728)
- Towing Systems
- Transmission Control Systems
- The Calibration And As-Built Servers Require Some Essential Maintenance (SSM76339)
- E-Pace X540 Jaguar Drive Control (JDC) U0028-81 & U0001-87 (SSM75499)
- Module Software Updates - Session Files Not Uploaded (SSM75468)
- E-Pace (X540) Jaguar Drive Control Incorrect Operation Without Driver Input (SSM75081)
- TCM Or Pcm Concerns After Completing An Update On The Infotainment Control Module (SSM75034)
- Software Files Missing From Pathfinder 222 (SSM74322)
- ATCM Shows Offline Within Pathfinder (SSM73850)
- TSB
- Wheels & Tire System