Technical Service Bulletins

A/C Compressor
- Air Conditioning (A/C) Inoperative (JLRTB02109NAS1)
- Air Conditioning Inoperative. No HVAC DTC'S Stored. (PHEV - Electric Ac Compressor Only) (SSM75541)
Accessories & Equipment
- Leather Cleaner No Longer Supplied With Vehicle (SSM75555)
Accessories Control Systems
- The Calibration And As-Built Servers Require Some Essential Maintenance (SSM76339)
- 'WEATHER' And 'Park & PAY' Apps Disappear After PIVI Update (SSM75813)
- JLR App Launcher Missing Icons After A Rebuild Or A Reinstall Of The Application Software (SSM75968)
- The Calibration And As-Built Servers Require Some Essential Maintenance (SSM75885)
- Chassis Control Module (CHCM) Suspension Warning On Cluster (IPC) With C105A-01/C105B-01 DTC'S (SSM75823)
- Multiple Application Concerns Within Pathfinder (SSM75839)
- TOPIX Cloud Diagnostic Tool - Launch Notification (JLRTB02099NAS1)
- Recall Of The C.A. 773 GS38 Voltage Indicator (SSM75597)
- PIVI/NGI - DEEZER Application Is Inoperative On Apple CARPLAY (SSM75550)
- Service Action - JAGUARDRIVE Control (JDC) Modes Not Resetting (H368NAS1)
- Module Software Updates - Session Files Not Uploaded (SSM75468)
- 21 My - WIFI, INCONTROL App, Telematics Not Found (SSM75280)
- 21 My Jaguar F-Pace - Nerve Centre Support (SSM75162)
Accessory Drive Belts
- INGENIUM I6 3.0L Diesel Accessory Drive Belt - Damaged/Snapped Or Noisy (SSM75673)
- AJ21D4 Alternator Belt - Damaged (SSM75471)
Anti-Lock Brakes
- Transfer Case Judder With Steering Input Applied (SSM75682)
- D7A 21MY 12V IQ Drain-TCM Keep Awake (SSM75291)
Anti-Theft Systems
- Fuel Flap Locking Not Working. BCM DTC B1C91 Logged (SSM75622)
- Single Key Fob Supply From Factory - PDI Procedure (SSM75515)
- XCL Smart Key Inoperative (SSM75412)
Automatic Trans
- 19MY Onwards - Oil Leak - Transmission Oil Cooler Pipes (SSM75926)
- 8HP Transmission Replacements Due To Automatic Transmission Fluid Contamination With Coolant (SSM75700)
- Transmission Fluid Cooler Pipes - Fluid Leak (JTB00662NAS3)
Axle Shafts
- I-Pace - F-Pace Clicking Noise On Full Left - Right Lock From Front Wheel Area At Low Speed (SSM75410)
Battery Management Systems
- Malfunction Indicator Lamp (Mil) On With Diagnostic Trouble Code (DTC) P0AA6-1A (SSM76175)
- MHEV Dc/Dc Converter - Squeaking Noise From Inside The Cabin (SSM75826)
- Li-Ion Upgrades To MIDTRONICS Gr8 Battery Tester/Charger Not Possible (SSM75690)
- MHEV 48V Battery Soc (State Of Charge) Discharging Issues (SSM75488)
Blowers, Superchargers & Turbochargers
- Auxiliary Coolant Pump And Turbocharger Diagnosis (SSM76020)
- AJ20-D4 - Turbocharger Removal/Replacement. Residual Debris/Oil Causing Mechanical Damage (SSM75633)
- INGENIUM I6 3.0L Diesel - Restricted Performance And Mil Illuminated (SSM75758)
- 3.0 AJ20 P6 - DTC P00B0-49 - Electric Supercharger Concern (SSM75297)
Body Interior
- The Calibration And As-Built Servers Require Some Essential Maintenance (SSM76339)
- TELEMATIC TCU2 Module 2015-2017 Model Year No Longer Available (SSM76314)
- INGENIUM I4 2.0L Petrol - Misfire Or Rough Running P1315, P0316, P0300, P0301, P0302, P0303, P0304 (SSM75725)
- Vehicle Will Not Charge - DTC U019B-87 Stored In Pcm And U0064-87 Stored In BECM (SSM76038)
- TCU (TELEMATIC Control Unit) Emergency SOS B Call Not Activated (SSM76023)
- 18MY Onwards - Check Engine (Amber) And Poor Cabin Heating - 2L AJ20 P4 - DTC P0128-00 (SSM75919)
- Unable To Complete PDI Due To Telematics/INCONTROL Activation Failing (SSM75856)
- Telematics - Failure To Activate During PDI (SSM75851)
- 18-19MY/TCU3 Software Download Failure When Updating Via Pathfinder From 11.2 Onwards (SSM75680)
- INGENIUM I6 3.0L Diesel Accessory Drive Belt - Damaged/Snapped Or Noisy (SSM75673)
- TCU Update And Replace Applications Fail Due To Missing Software Files (SSM75625)
- 'Replace ECU' Within The TCU Fails To Update The Audio File (SSM75591)
- Module Software Updates - Session Files Not Uploaded (SSM75468)
- GCM System Update - 29TH April 2021 (SSM75375)
- 21 My - WIFI, INCONTROL App, Telematics Not Found (SSM75280)
- GCM System Update - WEDNESDAY 27TH January 2021 (SSM75229)
Charging Systems
- Start-Up Battery Drain Condition - Unapproved Accessories (SSM76097)
- 12V Lead Acid Battery Diagnosis And Renewal (SSM75978)
- MHEV Battery Soc (State Of Charge) Check Application (SSM75403)
Collision/Avoidance
- Near Field Sensing Feature Degradation (Surround Camera; 360 Park Aid) With PIVI B115E-31 DTC Only (SSM75617)
- Accessory Fit Dashboard Camera T4C1010 Inoperative (SSM75745)
- F-Pace (X761) 21MY - Blind Spot Monitor DTC U3000-78 SODL/SODR (SSM75578)
Communication Devices
- PIVI Vehicles - Wireless Apple CARPLAY Or Android Auto Loses Connection While Driving (SSM76275)
- Updated Process For Activating Of Telematics On 25MY+ Vehicles (SSM76220)
- Apple CARPLAY And Android Auto Performance Concerns After Mobile Device Update (SSM76191)
- 'WEATHER' And 'Park & PAY' Apps Disappear After PIVI Update (SSM75813)
- Apple CARPLAY Or Android Auto Loses Connection While Driving (SSM76078)
- TCU (TELEMATIC Control Unit) Emergency SOS B Call Not Activated (SSM76023)
- Unable To Complete A Workflow In TOPIX Cloud (SSM76017)
- JLR App Launcher Missing Icons After A Rebuild Or A Reinstall Of The Application Software (SSM75968)
- USB-A Fitted In Place Of USB-C (SSM75879)
- No Communication With IPMA Via TOPIX Cloud Diagnostics (SSM75804)
- Unable To Complete PDI Due To Telematics/INCONTROL Activation Failing (SSM75856)
- 21 My Onwards PIVI Pro USB Inoperative Cross Car Line (SSM75728)
- USB Socket At Front Portable Media Interface Panel Inoperative Or Not Illuminating (SSM75709)
- TOPIX Cloud Diagnostic Tool - Launch Notification (JLRTB02099NAS1)
- PIVI/NGI - DEEZER Application Is Inoperative On Apple CARPLAY (SSM75550)
- Wireless Device Charger Module (WDCM) Not Charging IPHONE 12 (SSM75426)
Cooling System (Mechanical)
- INGENIUM I4 2.0L Petrol - Thermostat Housing Engine Coolant Leak (SSM76257)
- Auxiliary Coolant Pump And Turbocharger Diagnosis (SSM76020)
- Change Of Coolant Type From ARTECO HAVOLINE XLC To ARTECO FREECOR FTC (SSM75947)
- 18MY Onwards - Check Engine (Amber) And Poor Cabin Heating - 2L AJ20 P4 - DTC P0128-00 (SSM75919)
- 'Coolant Level LOW' Message Displayed On The Instrument Panel Cluster (IPC) (JLRTB02027NAS3)
- 'Coolant Level LOW' Message Displayed On The Instrument Panel Cluster (IPC) (JLRTB02027NAS2)
- Engine Coolant Concentration (SSM75846)
- AJ20-P4 Engine - Coolant Leak From Thermostat (SSM75559)
- 'Coolant Level LOW' Message Displayed On The Instrument Panel Cluster (IPC) (JLRTB02027NAS1)
Cruise Control Systems
- JAGUARDRIVE Control (JDC) Modes Not Resetting (H368NAS2)
Driveshaft & Universal Joints
- Modification To JLR-205-993 Drive Shaft Nut Wrench (SSM75485)
Electric Converters and Controllers
- Direct Current To Direct Current (Dc/Dc) Operational Test Workflow Update (SSM76286)
Electric Motor Systems
- Concern Regarding EV Mode Not Being Available When Selected By The Driver (PHEV Engines) (SSM75862)
- GCM System Update - WEDNESDAY 27TH January 2021 (SSM75229)
Engine Control Systems
- The Calibration And As-Built Servers Require Some Essential Maintenance (SSM76339)
- Engine Health Check Application (SSM76310)
- The Calibration And As-Built Servers Require Some Essential Maintenance (SSM76119)
- Calibration And As-Built Servers Will Be Offline Because Of Some Essential Maintenance (SSM76113)
- SDD Software Update Icon Displayed And No Software Update Available (SSM76112)
- Replacement Module Routine Must Be Run When Replacing Any Modules (SSM76101)
- Unable To Find Service Repair Operation (SRO) In TOPIX (SSM76088)
- The Planned Maintenance Of The Calibration And As-Built Servers Has Been Postponed (SSM76065)
- 'Gearbox Fault DETECTED' Displayed On The Instrument Panel Cluster (IPC) P07E4-00, P272C-13, P303F-15, P303F-29, P07E6-00, P272C-11 (JLRTB02012NAS5)
- INGENIUM I4 2.0L Petrol - Misfire Or Rough Running P1315, P0316, P0300, P0301, P0302, P0303, P0304 (SSM75725)
- Vehicle Will Not Charge - DTC U019B-87 Stored In Pcm And U0064-87 Stored In BECM (SSM76038)
- Unable To Complete A Workflow In TOPIX Cloud (SSM76017)
- Update Module Application Not Being Displayed In TOPIX Cloud (SSM75982)
- Pathfinder Diagnostic Tool - End Of Support (JLRTB02115NAS1)
- Amber Malfunction Indicator Lamp (Mil) Displayed - Engine May Not Start With Multiple DTCS Present (P008A, P008B, P1338, P2635, P0089, P025C) (SSM75964)
- Change Of Coolant Type From ARTECO HAVOLINE XLC To ARTECO FREECOR FTC (SSM75947)
- DTC P0300-00/P1315-00/P3498-71/P3499-71/P349A-71/P349B-71 Stored In Powertrain Control Module (SSM75931)
- 18MY Onwards - Check Engine (Amber) And Poor Cabin Heating - 2L AJ20 P4 - DTC P0128-00 (SSM75919)
- DTC P013E-00 Stored In Powertrain Control Module P4 And P6 Derivatives Only (SSM75909)
- Concern Regarding EV Mode Not Being Available When Selected By The Driver (PHEV Engines) (SSM75862)
- The Calibration And As-Built Servers Require Some Essential Maintenance (SSM75885)
- Pathfinder Ecu Functions Not Available (SSM75777)
- (Updated) Not Possible To Update Or Install Pathfinder 374 (SSM75754)
- INGENIUM I6 3.0L Diesel - Restricted Performance And Mil Illuminated (SSM75758)
- INGENIUM I6 3.0L Diesel Accessory Drive Belt - Damaged/Snapped Or Noisy (SSM75673)
- AJ20-D4 20MY Onwards - Malfunction Indicator Lamp (Mil) On With DTC P0027-17 (SSM75561)
- Air Conditioning Inoperative. No HVAC DTC'S Stored. (PHEV - Electric Ac Compressor Only) (SSM75541)
- INGENIUM I6 3.0L Petrol - Malfunction Indicator Lamp (Mil) Illuminated - P0420-00/P0300-00 (SSM75510)
- Service Action - JAGUARDRIVE Control (JDC) Modes Not Resetting (H368NAS1)
- Module Software Updates - Session Files Not Uploaded (SSM75468)
- Powertrain Control Module (Pcm) - Software Updates (SSM75458)
- Vehicles Equipped With AJ20P4 Check Engine Mil (SSM75405)
- GCM System Update - 29TH April 2021 (SSM75375)
- Update Ecu Fail With Missing Files Error Message (SSM75205)
- Pathfinder Fails To Update Powertrain Control Module On Non Mild Hybrid Vehicle (MHEV) Engine (SSM75137)
- GCM System Update - October 2020 (SSM75083)
- TCM Or Pcm Concerns After Completing An Update On The Infotainment Control Module (SSM75034)
Entertainment Systems
- NGI - IMC Update Fails On SDD Due To Failed To Open Flash File Error (SSM76289)
- PIVI Vehicles - Wireless Apple CARPLAY Or Android Auto Loses Connection While Driving (SSM76275)
- PIVI Satellite Radio Favorites Screen Displays An Incorrect Channel (SSM76265)
- 21 My Onwards PIVI Pro USB Inoperative Cross Car Line (SSM75728)
- SDD Icon Missing From JLR APPLAUNCHER After SDD162 Update Attempt (SSM75650)
- High Voltage (HV) Applications Are Not Starting When Selected From The JLRAPPLAUNCHER (SSM75652)
- Vehicle Shared Secret Certificate Update Released On Pathfinder 369 (SSM75710)
- XCL "Distortion" Or "Rattle" Noise Present While Using The Audio System (SSM75557)
- PIVI/NGI - DEEZER Application Is Inoperative On Apple CARPLAY (SSM75550)
- Os 2.1.0A - VDC Module 21B Software SOTA Update Suspended (SSM75498)
- PIVI Infotainment Software Recovery Application (SSM75346)
- XCL Activity Key PDI Brand Set (SSM75275)
- TCM Or Pcm Concerns After Completing An Update On The Infotainment Control Module (SSM75034)
Exterior Body Panels
- Pathfinder Fails To Complete Different Door Module Applications (SSM75565)
Exterior Lights
- Vehicles Equipped With AJ20P4 Check Engine Mil (SSM75405)
Front Suspension
- Jaguar F-Pace Front Suspension Knocking Noise - Front Upper Control Arm (SSM75582)
- Jaguar F-Pace - Front Suspension Knocking Noise - Upper Control Arm (SSM75271)
Fuel System
- P025C-11 Fuel Pump Driver Module Inoperative (SSM76203)
- Fuel Filler Flap Function Disabled (SSM75755)
- Fuel Pump Driver Module DTC P1338-38 Help Text Update (SSM75359)
Gauges & Instrument Panels
- NGI - IMC Update Fails On SDD Due To Failed To Open Flash File Error (SSM76289)
- 'Gearbox Fault DETECTED' Displayed On The Instrument Panel Cluster (IPC) P07E4-00, P272C-13, P303F-15, P303F-29, P07E6-00, P272C-11 (JLRTB02012NAS5)
- MHEV Dc/Dc Converter - Squeaking Noise From Inside The Cabin (SSM75826)
- 'Coolant Level LOW' Message Displayed On The Instrument Panel Cluster (IPC) (JLRTB02027NAS3)
- 'Coolant Level LOW' Message Displayed On The Instrument Panel Cluster (IPC) (JLRTB02027NAS2)
- Chassis Control Module (CHCM) Suspension Warning On Cluster (IPC) With C105A-01/C105B-01 DTC'S (SSM75823)
- SDD Icon Missing From JLR APPLAUNCHER After SDD162 Update Attempt (SSM75650)
- IPC Software Update Failures Related To H352 (SSM75781)
- High Voltage (HV) Applications Are Not Starting When Selected From The JLRAPPLAUNCHER (SSM75652)
- Pathfinder Fails To Complete The 'Update ECU' And 'PBL UPDATE' Applications Within The IPC (SSM75611)
- IPC Will Only Be In Mph And Will Not Switch Between Kph And Mph After An Software Update (SSM75277)
- XCL Activity Key PDI Brand Set (SSM75275)
Headlights
- Auto High Beam Disabled (JLRTB02078NAS1)
HVAC Control Systems
- High Voltage (HV) Coolant Heater Internal Failure-DTC B1DC5-93 (SSM75185)
- Poor Air Flow From Rear Face Vents On 4 Zone Climate 21 My Only (SSM75300)
Infotainment
- PIVI Vehicles - Wireless Apple CARPLAY Or Android Auto Loses Connection While Driving (SSM76275)
- 'WEATHER' And 'Park & PAY' Apps Disappear After PIVI Update (SSM75813)
- JLR App Launcher Missing Icons After A Rebuild Or A Reinstall Of The Application Software (SSM75968)
- PIVI Weather App & Tile Inoperative (SSM75956)
- PIVI Connected Services Inoperative (SSM75952)
- PIVI Screen Remains On During Vehicle Shutdown (SSM75833)
- 21 My Onwards PIVI Pro USB Inoperative Cross Car Line (SSM75728)
- Accessory Fit Dashboard Camera T4C1010 Inoperative (SSM75745)
- Vehicle Shared Secret Certificate Update Released On Pathfinder 369 (SSM75710)
- PIVI Pro - Navigation Resetting Post OTA Map Update (SSM75478)
- Module Software Updates - Session Files Not Uploaded (SSM75468)
- XCL PIVI Pro Navigation Map Installation Issues (SSM75285)
- TCM Or Pcm Concerns After Completing An Update On The Infotainment Control Module (SSM75034)
Interior/Exterior Trim
- Jaguar F-Pace - 21MY - Deployable Side Step Installation (SSM75233)
Interior/Illumination Lights
- Front Interior Courtesy Light - Non-Illumination (SSM76048)
Lubrication System
- P6 Engine Will Crank, No Start When At Operating Temperature (SSM76318)
- INGENIUM I6 3.0L Diesel/INGENIUM I6 3.0L Petrol - Service Engines (SSM76187)
- 19MY Onwards - Oil Leak - Transmission Oil Cooler Pipes (SSM75926)
Mechanical
- P6 Engine Will Crank, No Start When At Operating Temperature (SSM76318)
- INGENIUM I4 2.0L Petrol - Thermostat Housing Engine Coolant Leak (SSM76257)
- P6 Engine Primary Belt Shredding - MHEV Only (SSM75954)
- Enhancement To Bulletin Inspection Process For The H426 Engine Camshaft Carrier Ups Campaign (SSM75914)
- INGENIUM I6 3.0L Diesel Accessory Drive Belt - Damaged/Snapped Or Noisy (SSM75673)
- INGENIUM I6 3.0L Petrol - PCV Cover Valve - Poor Idle (SSM75610)
- AJ20-D4 20MY Onwards - Malfunction Indicator Lamp (Mil) On With DTC P0027-17 (SSM75561)
- AJ20D-4 Timing Chain Replacement VVT JDE36995 Service Part Incorrectly Boxed (SSM75534)
- AJ21D4 Alternator Belt - Damaged (SSM75471)
Mechanical - Hydraulic
- I-Pace - F-Pace Clicking Noise On Full Left - Right Lock From Front Wheel Area At Low Speed (SSM75410)
- 21MY - Brake Noise And Judder Felt Through The Floor During Braking (SSM75448)
Parking Brake System
- Electric Park Brake (EPB) Switch Inoperable Due To Build-Up Of Debris (SSM76231)
Procedures
- Engine Health Check Application (SSM76310)
- The Calibration And As-Built Servers Require Some Essential Maintenance (SSM76119)
- Calibration And As-Built Servers Will Be Offline Because Of Some Essential Maintenance (SSM76113)
- The Calibration And As-Built Servers Require Some Essential Maintenance (SSM75784)
- Service Message Reset Fails To Complete Using PATHFINDI (SSM75519)
- Pathfinder Does Not Shows The Epic Module Within The Ecu Diagnosis List (SSM75321)
- Pathfinder Reports Missing Required Software VBFS When Updating The TCU (SSM75441)
- Calibration And As-Built Servers Requires Maintenance Which Will Involve The Server Being Offline (SSM75440)
- Pathfinder Reports Missing Required Software VBFS When Updating The TCU (SSM75424)
- RFA Related Pathfinder Applications Fail With The Error 'Routine ACTIVE' (SSM75376)
- Applications Supported For The Launch Of TOPIX Cloud (SSM75388)
- Lower Than Actual Compression Figures Using The K00825-0/JLR-4425 COMPRESSIOR Tester Kit (SSM75380)
- The Implications And Concerns Caused By Swapping Modules Between Vehicles (SSM75365)
- Unknown Diagnostic Trouble Codes (DTC) Being Displayed In Pathfinder (SSM75355)
- Pathfinder V324 Fails To Complete The Pre-Delivery Inspection (PDI) (SSM75350)
- SDD Incorrectly Advises SOTA Update For INCONTROL Touch Pro (SSM75325)
- PIVI Pro INCONTROL Account Will Not Link To Customer Profile 21 My (SSM75341)
- F-Pace - Feature Deletion - 21MY (SSM75311)
- Pathfinder Fails To Complete The 'Replace ECU' Application For The Powertrain Control Module (Pcm) (SSM75129)
- Pathfinder Does Not Complete The Speech Database Update If The SW Level Is 20A Or 20B (SSM74957)
Seats
- Seat Mounted Seat Switches - Seats Not Moving (SSM75619)
Starter
- Start-Up Battery Drain Condition - Unapproved Accessories (SSM76097)
- Vehicle Will Not Charge - DTC U019B-87 Stored In Pcm And U0064-87 Stored In BECM (SSM76038)
- 12V Lead Acid Battery Diagnosis And Renewal (SSM75978)
- Li-Ion Upgrades To MIDTRONICS Gr8 Battery Tester/Charger Not Possible (SSM75690)
- 21MY Jaguar F-Pace PHEV - 12V Lithium Ion Battery Care (SSM75335)
Steering Control Systems
- Transfer Case Judder With Steering Input Applied (SSM75682)
- Reduced Or A Lack Of Power Assistance At Start Up (SSM75522)
Steering Linkage
- Abnormal Noise From The Front Of The Vehicle (SSM75649)
Sun Roof/T-Top/Convertible Top
- Panoramic Roof Opening Panel And/Or Roof Blind One Touch Inoperative At PDI (SSM76036)
Suspension Control Systems
- Chassis Control Module (CHCM) Suspension Warning On Cluster (IPC) With C105A-01/C105B-01 DTC'S (SSM75823)
- Module Software Updates - Session Files Not Uploaded (SSM75468)
System
- Malfunction Indicator Lamp (Mil) Illuminated On The Instrument Panel Cluster (IPC) (JLRTB02023NAS3)
Towing Systems
- F-Pace 21MY - PDI - Front Towing Eye Cover/UNDERSHIELD Fitment (SSM75240)
Transfer Case
- Transfer Case Judder With Steering Input Applied (SSM75682)
Transmission Control Systems
- The Calibration And As-Built Servers Require Some Essential Maintenance (SSM76339)
- 'Gearbox Fault DETECTED' Displayed On The Instrument Panel Cluster (IPC) P07E4-00, P272C-13, P303F-15, P303F-29, P07E6-00, P272C-11 (JLRTB02012NAS5)
- Module Software Updates - Session Files Not Uploaded (SSM75468)
- TCM Or Pcm Concerns After Completing An Update On The Infotainment Control Module (SSM75034)
TSB
- TOPIX Cloud Symptom Selection Reduction - Chassis (SSM76284)
- Integration Into TOPIX Cloud Workflow (SSM76214)
Wheels & Tire System
- Tire Pressure Monitoring Sensor (TPMS) Repairs (SSM76270)
- X761 21MY Introduction Of New Design Tire Pressure Monitoring System Sensor (SSM75315)
Wiper/Washer Systems
- Washer Fluid Low Message Displayed When Washer Bottle Full (SSM75443)