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Retrieving Diagnostic Trouble Codes

NOTE: Ensure battery is fully charged before proceeding with Diagnostic Trouble Code (DTC) retrieval.
  1. Turn ignition off. DTCs can only be retrieved using a scan tool. Connect scan tool to Data Link Connector (DLC) located below instrument panel, near steering column. See Fig 1 Turn ignition on. Using scan tool manufacturer's instructions, read and record DTC (generic scan tool) or DTC message (DRBIII(R) scan tool), and freeze frame data.
  2. If scan tool will not power up, check for loose cable connections or bad cable. If cable connections and cable are okay, measure voltage at DLC power terminal No. 16 (Tan/Black wire). See Fig 2 . Voltage should be at least 11 volts. If voltage is not as specified, check wiring circuit and fuse No. 19 (20-amp) in Power Distribution Center (PDC). PDC is located in right side of engine compartment, next to battery. Repair wiring or replace fuse as necessary.
  3. If scan tool displays USER-REQUESTED COLD BOOT error or USER-REQUESTED WARM BOOT error, or any other error message, record entire displayed error message and follow scan tool manufacturer's instructions.
  4. If scan tool displays a bus failure error message, this indicates a scan tool failure or a bus circuit failure. To diagnose and repair bus circuit failure, see COMMUNICATIONS under SYSTEM TESTS in BODY CONTROL MODULES - CHEROKEE article in ACCESSORIES & EQUIPMENT.
  5. If any DTCs are displayed, perform appropriate diagnostic test. See DTC MESSAGES & CODES  table under DIAGNOSTIC TROUBLE CODE DEFINITIONS. After repair is complete, clear DTCs from PCM memory and perform appropriate verification test. Verification tests are located at the end of the diagnostic tests. If no DTCs are displayed, go to one of the following:
    • For starting or driveability problems, go to TROUBLE SHOOTING - NO CODES article for diagnosis by symptom.
    • For speed control problems and servicing information, see appropriate CRUISE CONTROL SYSTEMS article in ACCESSORIES & EQUIPMENT.
    • For charging system problems, see appropriate GENERATORS & REGULATORS article in STARTING & CHARGING SYSTEMS.
    Fig 1: Locating Data Link Connector
    G00010236Courtesy of DAIMLERCHRYSLER CORPORATION
    Fig 2: Identifying Data Link Connector Terminals
    G99E08121Courtesy of DAIMLERCHRYSLER CORPORATION