UCONNECT Access System - Remove Accounts

NOTE:

The following procedure is provided to the dealer technician as INFORMATION ONLY. This procedure is intended for use by the vehicle owner or operator. This procedure is used when selling the vehicle or cancelling the Uconnect Access account. Removing the account will disassociate the Vehicle Identification Number (VIN) from the account and remove Uconnect Access features from the vehicle. The Uconnect Access features can be reinstated by repeating the registration process through the Radio Receiver Module (RRM) and following the directions associated with registering for Uconnect Access.

The Remove Accounts procedure can be initiated by one of three methods:

Through the touchscreen of the RRM.
Through the Uconnect™ Call Center (ASSIST button in the front roof lamp unit) or under Uconnect™ Apps selection of the RRM display.
Through the Uconnect™ Owners information accessed through the Mopar Owner Connect web site (www.moparownerconnect.com).

The following describes the Remove Accounts procedure accomplished through the RRM touchscreen:

Navigate through Apps > Uconnect Store > My Apps > Settings on the RRM touchscreen.
Select Remove Uconnect Account .
Press the Continue soft key after each of the two Warning screens, or press the Cancel soft key to abort the procedure.
When the Authentication screen is reached, enter the 4 digit Uconnect Access ID .
Press the Continue soft key to continue the Remove Accounts procedure, the Help soft key for additional information or the Cancel soft key to abort the Remove Accounts procedure.
When the This vehicle has been removed from your account. screen appears, press the OK soft key. Once the request is processed, a screen will appear alerting the customer with the message, Important: Application Data Reset Initiated. After Radio Resets, all application data will be lost. Please Wait.
After the radio reset occurs, Uconnect Access applications will no longer be available and the Uconnect Registration screen will appear each time the Apps soft key is selected until a new valid registration has been successfully completed.