Standard Procedure - Towing
DO NOT use sling-type equipment when towing. When securing the vehicle to a flatbed truck, do not attach to front or rear suspension components. Damage to your vehicle may result from improper towing.
Towing this vehicle in violation of the below requirements can cause severe transmission damage. Damage from improper towing is not covered under the New Vehicle Limited Warranty.
You must ensure that the Auto Park Brake feature is disabled before towing this vehicle, to avoid inadvertent Electric Park Brake engagement. The Auto Park Brake feature is enabled or disabled via the customer programmable features in the Uconnect Settings.
Vehicles with a discharged battery or total electrical failure when the Electric Park Brake (EPB) is engaged, will need a wheel dolly or jack to raise the rear wheels off the ground when moving the vehicle onto a flatbed.
This section describes procedures for towing a disabled vehicle using a commercial wrecker service.
| Towing Condition | Wheels OFF the Ground | FWD MODELS | 4X4 MODELS |
|---|---|---|---|
| Flat Tow | NONE | NOT ALLOWED | NOT ALLOWED |
| Wheel Lift or Dolly Tow | Rear | NOT ALLOWED | NOT ALLOWED |
| Front | OK | NOT ALLOWED | |
| Flatbed | ALL | BEST METHOD | ONLY METHOD |
Towing A Disabled Vehicle
- Proper towing or lifting equipment is required to prevent damage to your vehicle. Use only tow bars and other equipment designed for this purpose, following equipment manufacturer's instructions. Use of safety chains is mandatory. Attach a tow bar or other towing device to main structural members of the vehicle, not to bumpers or associated brackets. State and local laws regarding vehicles under tow must be observed.
- If you must use the accessories (wipers, defrosters, etc.) while being towed, the ignition must be in the ON/RUN position, not the ACC position. Note that the Safehold feature will engage the Electric Park Brake whenever the driver's door is opened (if the battery is connected, ignition is ON, transmission is not in PARK, and brake pedal is released). If you are towing this vehicle with the ignition in the ON/RUN position, you must manually disable the Electric Park Brake each time the driver's door is opened, by pressing the brake pedal and then pushing the EPB switch down.
- If the vehicle's battery is discharged, refer to "Gear Selector Override" in this section for instructions on shifting the automatic transmission out of PARK so that the vehicle can be moved.
Without The Key Fob
Special care must be taken when the vehicle is towed with the ignition in the LOCK/OFF mode. The only approved method of towing without the key fob is with a flatbed truck. Proper towing equipment is necessary to prevent damage to the vehicle.
Front-Wheel Drive (FWD) Models With Automatic Transmission - With Key Fob
The manufacturer recommends towing your vehicle with all four wheels OFF the ground using a flatbed. If flatbed equipment is not available, this vehicle must be towed with the front wheels OFF the ground (using a towing dolly, or wheel lift equipment with the front wheels raised). Ensure that the Electric Park Brake is released, and remains released, while being towed. The Electric Park Brake does not need to be released, if all four wheels are off the ground.
4x4 Models
The manufacturer requires towing with all four wheels OFF the ground. Acceptable methods are to tow the vehicle on a flatbed, or with one end of the vehicle raised and the opposite end on a towing dolly.
EMERGENCY TOW HOOKS - IF EQUIPPED
- If your vehicle is equipped with tow hooks, there will be one in the rear and two mounted on the front of the vehicle. The rear hook will be located on the driver's side of the vehicle.NOTE:
For off-road recovery, it is recommended to use both of the front tow hooks to minimize the risk of damage to the vehicle.
Vehicles Equipped With Key Fob With An Integrated Vehicle Key
- Turn the ignition key to the ON/RUN and then the OFF/LOCK position, without removing it. By extracting the key this will automatically engage the steering wheel lock. Place the transmission into NEUTRAL.
Vehicles With Keyless Enter-N-Go
- Place the ignition in the ON/RUN and subsequently in OFF/LOCK, without opening the door. During towing remember that not having the aid of the power brakes and the electromechanical power steering, greater force is needed in applying the brakes and steering of the vehicle.