Basic Troubleshooting Guide
- Bring Vehicle to. Workshop
- Analyze Customer's Problem
Ask the customer about the conditions and environment relative to the issue, (Use CUSTOMER PROBLEM ANALYSIS SHEET).
- Verily Symptom, and then Check PTC and Freeze Frame Data
Connect the KDS to Diagnostic Link Connector (DLC).
Record the PTC and Freeze Frame Data.
Information
To erase DTC and Freeze Frame Data, refer to Step 5.
- Confirm the Inspection Procedure for the System or Part
Using the SYMPTOM TROUBLESHOOTING GUIDE CHART, choose the correct inspection procedure for the system or part be checked.
- Erase the DTC and Freeze Frame Data NOTE: NEVER erase DTC and Freeze Frame Data before completing Step 2: MIL/DTC in CUSTOMER PROBLEM ANALYSIS SHEET.
- Inspect Vehicle Visually
Go to Step 11, If you recognize the problem.
- Recreate (Simulate) Symptoms of the DTC
Try to recreate or simulate the symptoms and conditions of the malfunction as described by customer.
If DTC(s) is/are displayed, simulate the condition according to troubleshooting procedure for the DTC.
- Confirm Symptoms of Problem
If DTC(s) is/are not displayed, go to Step 9.
If DTC(s) is/are displayed, go to Step 11.
- Recreate (Simulate) Symptom
Try to recreate or simulate the condition of me malfunction as described by the customer.
- Check the DTC
If DTC(s) does(do) not occur, refer to INTERMITTENT PROBLEM PROCEDURE in BASIC INSPECTION PROCEDURE .
If DTC(s) occur(s), go to Step 11.
- Perform Troubleshooting Procedure for DTC
- Adjust or repair the vehicle
- Confirmation lost
- END