Unable To Select Preference On The Touch Screen (SSM69478)
Publication date: 2014-03-12Reference number: SSM69478
UNABLE TO SELECT PREFERENCE ON THE TOUCH SCREEN
TECHNICAL SERVICE BULLETIN
Reference Number(s): SSM69478, Date of Issue:
March 12, 2014
| LAND ROVER: | 2008-2014 LR2/L359; 2012-2014 Range Rover Evoque/L538; 2013-2014 Range Rover (All New)/L405; 2014 Range Rover Sport/L494 |
| CATEGORY: | Electrical |
SERVICE INFORMATION
Symptom 207000 Entertainment Systems
ISSUE
A customer may report a concern that when trying to access the preferences on the touchscreen, they may have errors or greyed out buttons.
CAUSE
Software compatibility issues
ACTION
If a customer reports the concern detailed above an HLDF software update will be required using SDD. To complete the update follow the instructions below:-
Content
- Ensure DVD 135 patch 9 or later is loaded
- Connect the vehicle to a suitable power supply
- Connect SDD to the vehicle
- Start a new diagnostic session
- Enter symptoms: Electrical - Information and entertainment system - Touch screen display
- From the "Extras" tab select "Configure existing module - Front control/display interface module (high level display front)"
- When complete end the session, and disconnect SDD.
- Disconnect the power supply