Installing Approved Diagnostic Software Applications (SSM74012)
Publication date: 2018-08-08Reference number: SSM74012
INSTALLING APPROVED DIAGNOSTIC SOFTWARE APPLICATIONS
TECHNICAL SERVICE BULLETIN
| LAND ROVER: | Defender/L316; Discovery/L462; Discovery Sport/L550; Freelander/L314; LR2/L359; LR3/L319; Range Rover/L322; Range Rover/L405; Range Rover Evoque/L538; Range Rover Sport/L320; Range Rover Sport/L494; Range Rover Velar/L560 |
| SERVICE CATEGORY: | Diagnostic Software Hardware |
ISSUE
When loading approved diagnostic software applications, it is important that a specific order of installation is observed.
CAUSE
It may not be possible to load all approved diagnostic applications if they are loaded or updated in the incorrect order.
ACTION
The approved diagnostic applications must be updated in the following order:
- PATHFINDER.
- Whether PATHFINDER is being installed for the first time or updated from a previous version, it must be allowed update and install to the latest available version before Symptom Driven Diagnostics (SDD).
- SDD.
- If installed, all SDD updates will automatically become available once SDD has been logged into for the first time and the Dealer Info set.
- Any updates to SDD should only be accepted once PATHFINDER if fully up to date.
- NGI.
- NGI updates will automatically download and become available once SDD has been updated to the latest.
- Any update should only be accepted if PATHFINDER is already up to date.
All approved diagnostic applications must be on the latest available version before completing any updates or replacement of a module.
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