How To Proceed With Troubleshooting

HINT: 

• Use this procedure to troubleshoot the active engine mounting system.
• Techstream should be used in steps 2, 6 and 7.

1. VEHICLE BROUGHT TO WORKSHOP 

   NEXT: Go to next step 

2. CUSTOMER PROBLEM ANALYSIS 

   NEXT: Go to next step 

3. INSPECT BATTERY VOLTAGE 

   Standard voltage

   11 to 14 V

   If the voltage is below 11 V, recharge or replace the battery before proceeding.

   NEXT: Go to next step 

4. CHECK AND CLEAR DTCS 
   1. Refer to the DTC CHECK / CLEAR. Refer to DTC CHECK / CLEAR .

      NEXT: Go to next step 

5. VISUAL INSPECTION 

   NEXT: Go to next step 

6. PERFORM ACTIVE TEST 
   1. Connect Techstream to the DLC3.
   2. Start the engine.
   3. Select the item "Powertrain / E-ACM / Active Test / Check the E-ACM".

      NEXT: Go to next step 

7. CHECK FOR DTC 
   1. Check for DTCs and note any codes that are output.
   2. Delete the DTC.
   3. Recheck for DTCs. Try to prompt the DTC by simulating the original activity that the DTC suggests.

      Result

      Result	Proceed to
      DTC does not reoccur	A
      DTC reoccurs	B

      B → GO TO  DIAGNOSTIC TROUBLE CODE CHART  DTC CHART 

      A: Go to next step 

8. OVERALL ANALYSIS AND TROUBLESHOOTING 
   1. Terminals of ECU. Refer to TERMINALS OF ECU .

      NEXT: Go to next step 

9. ADJUST, REPAIR OR REPLACE 

   NEXT: Go to next step 

10. CONFIRMATION TEST 

    NEXT → END