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Inspection and Verification: Notes

  1. Verify the customer concern by operating the ignition switch.
  2. Visually inspect for obvious signs of mechanical or electrical damage.

    Visual Inspection Chart 

    VISUAL INSPECTION CHART

    Mechanical Electrical
    • Multifunction switch
    • Ignition switch
    • Key-in-ignition turning effort
    • Battery junction box (BJB) fuse 41 (30A)
    • Central junction box (CJB) fuse(s):
      • 15 (5A)
      • 30 (5A)
    • Circuitry
    • Instrument cluster
    • Passive anti-theft system (PATS) module
    • Wiring harness
    NOTE: For multifunction switch concerns, refer to one of the following sections:
  3. If the concern remains after the inspection, connect the diagnostic tool to the data link connector (DLC) located beneath the instrument panel and select the vehicle to be tested from the diagnostic tool menu. If diagnostic tool does not communicate with the vehicle:
    • check that the program card is correctly installed.
    • check the connections to the vehicle.
    • check the ignition switch position.
  4. If the diagnostic tool still does not communicate with the vehicle, refer to the diagnostic tool manual.
  5. Carry out the diagnostic tool data link test. If the diagnostic tool responds with:
    • SCP or UBP circuit fault; all electronic control units no response/not equipped, refer to MODULE COMMUNICATIONS NETWORK article .
    • No response/not equipped for instrument cluster, go to INFORMATION GAUGES AND WARNING DEVICES .
    • System passed, retrieve and record the continuous diagnostic trouble codes (DTCs), erase the continuous DTCs, and carry out the self-test diagnostics for the instrument cluster.
  6. If the DTCs retrieved are related to the concern, go to the INSTRUMENT CLUSTER DIAGNOSTIC TROUBLE CODE INDEX  table to continue diagnostics.
  7. If no DTCs related to the concern are retrieved, GO to SYMPTOM CHART  to continue diagnostics.