Information System And Entertainment System DTCS
AUDIO CONTROL MODULE (ACM) DIAGNOSTIC TROUBLE CODE (DTC) LIST
| DTC | Description | Action |
|---|---|---|
| B119F:01 | GPS Antenna: General Electrical Failure | GO to PINPOINT TEST T . |
| B119F:13 | GPS Antenna: Circuit Open | GO to PINPOINT TEST T . |
| B11BA:1C | Steering Wheel Audio Switch Pack: Circuit Voltage Out of Range | GO to PINPOINT TEST M . |
| B11BA:63 | Steering Wheel Audio Switch Pack: Circuit /Component Protection Time-Out | GO to PINPOINT TEST M . |
| B1201:1C | Steering Wheel Audio Switch Pack 2: Circuit Voltage Out of Range | GO to PINPOINT TEST M . |
| B1201:63 | Steering Wheel Audio Switch Pack 2: Circuit /Component Protection Time-Out | GO to PINPOINT TEST M . |
| B121C:01 | Hard Drive: General Electrical Failure | CLEAR the DTCs. REPEAT the self-test. If DTC B121C:01 is retrieved again, INSTALL a new Audio Control Module (ACM). REFER to AUDIO CONTROL MODULE (ACM) . REPEAT the self-test. |
| B1A05:01 | Speaker #5: General Electrical Failure For Premium sound, GO to PINPOINT TEST B . For THX® sound, | GO to PINPOINT TEST C . |
| B1A06:01 | Speaker #6: General Electrical Failure For Premium sound, GO to PINPOINT TEST B . For THX® sound, | GO to PINPOINT TEST C . |
| B1A07:01 | Speaker #7: General Electrical Failure |
NOTE:
This DTC is only applicable for vehicles with navigation, as it applies to the navigation voice circuits to the audio Digital Signal Processing (DSP) module. GO to PINPOINT TEST V
. |
| B1A56:21 | Antenna: Signal Amplitude □ Minimum |
NOTE:
If DTC B1A56:21 sets after running the bezel diagnostic tests disregard this DTC. This test is used for end of line or repair bay testing at the Ford plant. Each plant has its own assigned frequency and signal strength requirements. The running and passing of this test depends on local radio stations. If no local station is broadcasting on the required frequency the test will fail. Therefore test ran from the bezel diagnostic screen and the DTC generated from the test can be disregarded. DISREGARD this DTC. |
| B1A89:01 | Satellite Antenna: General Electrical Failure | GO to PINPOINT TEST S . |
| B1A89:13 | Satellite Antenna: Circuit Open | GO to PINPOINT TEST S . |
| B1D19:49 | Compact Disc Unit: Internal Electronic Failure | CLEAR the DTCs. REPEAT the self-test. If DTC B1D19:49 is retrieved again, INSTALL a new ACM. REFER to AUDIO CONTROL MODULE (ACM) . REPEAT the self-test. |
| B1D19:4B | Compact Disc Unit: Over Temperature | The ACM was over-temperature. This may occur during extended use. Audio operation can resume after the ACM cools. CLEAR the DTCs. This is normal operation. |
| B1D79:01 | Microphone Input: General Electrical Failure | GO to PINPOINT TEST Q . |
| C1001:01 | Vision System Camera: General Electrical Failure | REFER to PARKING AID SYSTEM article. |
| U0140:00 | Lost Communication With Body Control Module: No Sub Type Information | GO to PINPOINT TEST AE . |
| U0155:00 | Lost Communication With Instrument Panel Cluster (IPC) Control Module: No Sub Type Information | GO to PINPOINT TEST AS . |
| U0162:00 | Lost Communication With Navigation Display Module: No Sub Type Information | GO to PINPOINT TEST J . |
| U0164:00 | Lost Communication With HVAC Control Module: No Sub Type Information | GO to PINPOINT TEST AJ . |
| U0196:00 | Lost Communication With Entertainment Control Module-Rear "A": No Sub Type Information | GO to PINPOINT TEST AU . |
| U0197:00 | Lost Communication With Telephone Control Module: No Sub Type Information | GO to PINPOINT TEST AQ . |
| U0238:00 | Lost Communication With Digital Audio Control Module "D": No Sub Type Information | GO to PINPOINT TEST AR . |
| U0256:00 | Lost Communication With Front Controls Interface Module: No Sub Type Information | GO to PINPOINT TEST AX . |
| U2014:09 | Control Module Hardware: Component Failure | GO to PINPOINT TEST U . |
| U2014:41 | Control Module Hardware: General Checksum Failure | CLEAR the DTCs. REPEAT the self-test. If DTC U2014:41 is retrieved again, INSTALL a new ACM. REFER to AUDIO CONTROL MODULE (ACM) . REPEAT the self-test. |
| U2014:96 | Control Module Hardware: Component Internal Failure | GO to PINPOINT TEST R . |
| U201A:51 | Control Module Main Calibration Data: Not Programmed | PROGRAM the ACM. REFER to Programmable Module Installation (PMI) in MODULE CONFIGURATION SYSTEM article. |
| U2100:00 | Initial Configuration Not Complete: No Sub Type Information | PROGRAM the ACM. REFER to PMI in MODULE CONFIGURATION SYSTEM article. |
| U2101:00 | Control Module Configuration Incompatible: No Sub Type Information | PROGRAM the ACM. REFER to PMI in MODULE CONFIGURATION SYSTEM article. |
| U3000:45 | Control Module: Program Memory Failure | CLEAR the DTCs. REPEAT the self-test. If DTC U3000:45 is retrieved again, INSTALL a new ACM. REFER to AUDIO CONTROL MODULE (ACM) . REPEAT the self-test. |
| U3003:16 | Battery Voltage: Circuit Voltage Below Threshold | GO to PINPOINT TEST AF . |
| U3003:17 | Battery Voltage: Circuit Voltage Above Threshold | GO to PINPOINT TEST AG . |
FRONT CONTROLS INTERFACE MODULE (FCIM) DIAGNOSTIC TROUBLE CODE (DTC) LIST
| DTC | Description | Action |
|---|---|---|
| U0140:00 | Lost Communication With Body Control Module: No Sub Type Information | GO to PINPOINT TEST AE . |
| U0184:00 | Lost Communication With Radio: No Sub Type Information | GO to PINPOINT TEST AT . |
| U2013:63 | Switch Pack: Circuit /Component Protection Time-Out | GO to PINPOINT TEST F . |
| U2014:41 | Control Module Hardware: General Checksum Failure | CLEAR the DTCs. REPEAT the self-test. If DTC U2014:41 is retrieved again, INSTALL a new Front Controls Interface Module (FCIM). REFER to FRONT CONTROLS INTERFACE MODULE (FCIM) . REPEAT the self-test. |
| U201A:51 | Control Module Main Calibration Data: Not Programmed | PROGRAM the FCIM. REFER to Programmable Module Installation (PMI) in MODULE CONFIGURATION SYSTEM article. |
| U3003:16 | Battery Voltage: Circuit Voltage Below Threshold | GO to PINPOINT TEST AH . |
| U3003:17 | Battery Voltage: Circuit Voltage Above Threshold | GO to PINPOINT TEST AI . |
ACCESSORY PROTOCOL INTERFACE MODULE (APIM) DIAGNOSTIC TROUBLE CODE (DTC) LIST
| DTC | Description | Action |
|---|---|---|
| B1252:04 | USB Port: System Internal Failure | GO to PINPOINT TEST Z . |
| B1252:11 | USB Port: Circuit Short to Ground | GO to PINPOINT TEST Z . |
| B1D79:01 | Microphone Input: General Electrical Failure | GO to PINPOINT TEST Q . |
| U0100:00 | Lost Communication With ECM/PCM: No Sub Type Information | GO to PINPOINT TEST AV . |
| U0140:00 | Lost Communication With Body Control Module: No Sub Type Information | GO to PINPOINT TEST AE . |
| U0151:00 | Lost Communication With Restraints Control Module: No Sub Type Information | GO to PINPOINT TEST AW . |
| U0155:00 | Lost Communication With Instrument Panel Cluster (IPC) Control Module: No Sub Type Information | GO to PINPOINT TEST AS . |
| U0184:00 | Lost Communication With Radio: No Sub Type Information | GO to PINPOINT TEST AT . |
| U0196:00 | Lost Communication With Entertainment Control Module-Rear "A": No Sub Type Information | GO to PINPOINT TEST AU . |
| U0256:00 | Lost Communication With Front Controls Interface Module: No Sub Type Information | GO to PINPOINT TEST AX . |
| U0422:00 | Invalid Data Received From Body Control Module: No Sub Type Information | RETRIEVE and FOLLOW other DTCs present in the Accessory Protocol Interface Module (APIM) or Smart Junction Box (SJB). |
| U0423:00 | Invalid Data Received From Instrument Panel Control Module: No Sub Type Information | RETRIEVE and FOLLOW other DTCs present in the APIM or Instrument Panel Cluster (IPC). |
| U0485:00 | Invalid Data Received From Radio: No Sub Type Information | RETRIEVE and FOLLOW other DTCs present in the APIM or Audio Control Module (ACM). |
| U2100:00 | Initial Configuration Not Complete: No Sub Type Information PROGRAM the APIM. | REFER to in MODULE CONFIGURATION SYSTEM article. |
| U2101:00 | Control Module Configuration Incompatible: No Sub Type Information PROGRAM the APIM. | REFER to in MODULE CONFIGURATION SYSTEM article. |
| U3000:04 | Control Module: System Internal Failure | GO to PINPOINT TEST X . |
| U3000:41 | Control Module: General Checksum Failure | CLEAR the DTCs. REPEAT the self-test. If DTC U3000:41 is still present, INSTALL a new APIM. REFER to ACCESSORY PROTOCOL INTERFACE MODULE (APIM) . REPEAT the self-test. |
| U3000:42 | Control Module: General Memory Failure | CLEAR the DTCs. REPEAT the self-test. If DTC U3000:42 is still present, INSTALL a new APIM. REFER to ACCESSORY PROTOCOL INTERFACE MODULE (APIM) . REPEAT the self-test. |
| U3000:88 | Control Module: Bus Off | REFER to MODULE COMMUNICATIONS NETWORK article to diagnose the observed symptom. |
| U3003:16 | Battery Voltage: Circuit Voltage Below Threshold | GO to PINPOINT TEST AL . |
| U3003:17 | Battery Voltage: Circuit Voltage Above Threshold | GO to PINPOINT TEST AK . |
AUDIO DIGITAL SIGNAL PROCESSING (DSP) MODULE DIAGNOSTIC TROUBLE CODE (DTC) LIST
| DTC | Description | Action |
|---|---|---|
| B1A01:11 | Speaker #1: Circuit Short to Ground | GO to PINPOINT TEST C . |
| B1A01:12 | Speaker #1: Circuit Short to Battery | GO to PINPOINT TEST C . |
| B1A01:13 | Speaker #1: Circuit Open | GO to PINPOINT TEST C . |
| B1A02:11 | Speaker #2: Circuit Short to Ground | GO to PINPOINT TEST C . |
| B1A02:12 | Speaker #2: Circuit Short to Battery | GO to PINPOINT TEST C . |
| B1A02:13 | Speaker #2: Circuit Open | GO to PINPOINT TEST C . |
| B1A03:11 | Speaker #3: Circuit Short to Ground | GO to PINPOINT TEST C . |
| B1A03:12 | Speaker #3: Circuit Short to Battery | GO to PINPOINT TEST C . |
| B1A03:13 | Speaker #3: Circuit Open | GO to PINPOINT TEST C . |
| B1A04:11 | Speaker #4: Circuit Short to Ground | GO to PINPOINT TEST C . |
| B1A04:12 | Speaker #4: Circuit Short to Battery | GO to PINPOINT TEST C . |
| B1A04:13 | Speaker #4: Circuit Open | GO to PINPOINT TEST C . |
| B1A05:11 | Speaker #5: Circuit Short to Ground | GO to PINPOINT TEST C . |
| B1A05:12 | Speaker #5: Circuit Short to Battery | GO to PINPOINT TEST C . |
| B1A05:13 | Speaker #5: Circuit Open | GO to PINPOINT TEST C . |
| B1A06:11 | Speaker #6: Circuit Short to Ground | GO to PINPOINT TEST C . |
| B1A06:12 | Speaker #6: Circuit Short to Battery | GO to PINPOINT TEST C . |
| B1A06:13 | Speaker #6: Circuit Open | GO to PINPOINT TEST C . |
| B1A07:11 | Speaker #7: Circuit Short to Ground | GO to PINPOINT TEST C . |
| B1A07:12 | Speaker #7: Circuit Short to Battery | GO to PINPOINT TEST C . |
| B1A07:13 | Speaker #7: Circuit Open | GO to PINPOINT TEST C . |
| B1A08:11 | Speaker #8: Circuit Short to Ground | GO to PINPOINT TEST C . |
| B1A08:12 | Speaker #8: Circuit Short to Battery | GO to PINPOINT TEST C . |
| B1A08:13 | Speaker #8: Circuit Open | GO to PINPOINT TEST C . |
| B1A09:11 | Speaker #9: Circuit Short to Ground | GO to PINPOINT TEST C . |
| B1A09:12 | Speaker #9: Circuit Short to Battery | GO to PINPOINT TEST C . |
| B1A09:13 | Speaker #9: Circuit Open | GO to PINPOINT TEST C . |
| B1A10:11 | Speaker #10: Circuit Short to Ground | GO to PINPOINT TEST C . |
| B1A10:12 | Speaker #10: Circuit Short to Battery | GO to PINPOINT TEST C . |
| B1A10:13 | Speaker #10: Circuit Open | GO to PINPOINT TEST C . |
| B1A11:11 | Speaker #11: Circuit Short to Ground | GO to PINPOINT TEST C . |
| B1A11:12 | Speaker #11: Circuit Short to Battery | GO to PINPOINT TEST C . |
| B1A11:13 | Speaker #11: Circuit Open | GO to PINPOINT TEST C . |
| B1A12:11 | Speaker #12: Circuit Short to Ground | GO to PINPOINT TEST C . |
| B1A12:12 | Speaker #12: Circuit Short to Battery | GO to PINPOINT TEST C . |
| B1A12:13 | Speaker #12: Circuit Open | GO to PINPOINT TEST C . |
| U0140:00 | Lost Communication With Body Control Module: No Sub Type Information | GO to PINPOINT TEST AE . |
| U0155:00 | Lost Communication With Instrument Panel Cluster (IPC) Control Module: No Sub Type Information | GO to PINPOINT TEST AS . |
| U0184:00 | Lost Communication With Radio: No Sub Type Information | GO to PINPOINT TEST AT . |
| U0196:00 | Lost Communication With Entertainment Control Module-Rear "A": No Sub Type Information | GO to PINPOINT TEST AU . |
| U0197:00 | Lost Communication With Telephone Control Module: No Sub Type Information | GO to PINPOINT TEST AQ . |
| U2014:41 | Control Module Hardware: General Checksum Failure | CLEAR the DTCs. REPEAT the self-test. If DTC U2014:41 is retrieved again, INSTALL a new audio DSP module. REFER to AUDIO DIGITAL SIGNAL PROCESSING (DSP) MODULE . REPEAT the self-test. |
| U2014:42 | Control Module Hardware: General Memory Failure | CLEAR the DTCs. REPEAT the self-test. If DTC U2014:42 is retrieved again, INSTALL a new audio DSP module. REFER to AUDIO DIGITAL SIGNAL PROCESSING (DSP) MODULE . REPEAT the self-test. |
| U2014:4B | Control Module Hardware: Over Temperature | The audio DSP module was over-temperature. This can occur during extended use or high ambient temperatures. CLEAR the DTCs. This is normal operation. |
| U2014:96 | Control Module Hardware: Component Internal Failure | CLEAR the DTCs. REPEAT the self-test. If DTC U2014:96 is retrieved again, INSTALL a new audio DSP module. REFER to AUDIO DIGITAL SIGNAL PROCESSING (DSP) MODULE . REPEAT the self-test. |
| U201A:51 | Control Module Main Calibration Data: Not Programmed | PROGRAM the audio DSP module. REFER to Programmable Module Installation (PMI) in MODULE CONFIGURATION SYSTEM article. |
| U2100:00 | Initial Configuration Not Complete: No Sub Type Information | PROGRAM the audio DSP module. REFER to PMI in MODULE CONFIGURATION SYSTEM article. |
| U2101:00 | Control Module Configuration Incompatible: No Sub Type Information | PROGRAM the audio DSP module. REFER to PMI in MODULE CONFIGURATION SYSTEM article. |
| U3003:16 | Battery Voltage: Circuit Voltage Below Threshold | GO to PINPOINT TEST AO . |
| U3003:17 | Battery Voltage: Circuit Voltage Above Threshold | GO to PINPOINT TEST AP . |
REAR ENTERTAINMENT MODULE (RETM) DIAGNOSTIC TROUBLE CODE (DTC) LIST
| DTC | Description | Action |
|---|---|---|
| B119D:04 | Single-Disc DVD Player: System Internal Failure | GO to PINPOINT TEST AC . |
| B119D:87 | Single-Disc DVD Player: Missing Message | GO to SYMPTOM CHART - FAMILY ENTERTAINMENT SYSTEM to diagnose the observed symptom. |
| B1350:04 | Single-Disc DVD #2: System Internal Failure | GO to PINPOINT TEST AC . |
| B1350:87 | Single-Disc DVD #2: Missing Message | GO to SYMPTOM CHART - FAMILY ENTERTAINMENT SYSTEM to diagnose the observed symptom. |
| U0140:00 | Lost Communication With Body Control Module: No Sub Type Information | GO to PINPOINT TEST AE . |
| U0184:00 | Lost Communication With Radio: No Sub Type Information | GO to PINPOINT TEST AT . |
| U2004:63 | Auxiliary Switch Pack: Circuit/Component Protection Time-Out | GO to PINPOINT TEST G . |
| U2013:63 | Switch Pack: Circuit/Component Protection Time-Out | GO to PINPOINT TEST G . |
| U3000:04 | Control Module: System Internal Failure | GO to PINPOINT TEST X . |
| U3000:41 | Control Module: General Checksum Failure | CLEAR the DTCs. REPEAT the self-test. If DTC U3000:14 is retrieved again, INSTALL a new Rear Entertainment Module (RETM). REFER to REAR ENTERTAINMENT MODULE (RETM) . REPEAT the self-test. |
| U3003:16 | Battery Voltage: Circuit Voltage Below Threshold | GO to PINPOINT TEST AN . |
| U3003:17 | Battery Voltage: Circuit Voltage Above Threshold | GO to PINPOINT TEST AM . |
REMOTE FUNCTION ACTUATOR (RFA) MODULE DIAGNOSTIC TROUBLE CODE (DTC) LIST
| DTC | Description | Action |
|---|---|---|
| B125C:11 | Radio Mute Circuit: Short to Ground | For Premium sound, GO to PINPOINT TEST D . For THX® sound, GO to PINPOINT TEST E . |
| B125C:15 | Radio Mute Circuit: Short to Battery or Open | For Premium sound, GO to PINPOINT TEST D . For THX® sound, GO to PINPOINT TEST E . |