Technical Service Bulletins

Accessories & Equipment
- Various Vehicles - Gas Engine Performance Modifications (G0000162)
Accessories Control Systems
- Sync 3-Various Sync Symptoms (24-2182)
- Various Vehicles - Module Reprogramming (G0000150)
- Multi-Contour Seats - Intermittent Multi-Contour Seat Operation And/Or Massage And Lumbar Adjust Inoperative (19-2293)
- Sync 3 Intermittent Blank/Black Screen Diagnostics (19-7007)
- 2016-2019 Various Vehicles - Sync 3 - Sync WIFI Update Message Displayed Every Key Cycle (SSM 47711)
- 2018-2019 Various Vehicles Equipped With Telematics Control Unit (TCU) - Various Ford Pass/LINCOLN Way Mobile App Concerns (SSM 47735)
Aerodynamic Devices
- Underbody Shield Rattle Or Flutter Noise While Moving - Built On Or Before 05-Jun-2019 (21-2322)
Automatic Trans
- Torque Converter Shudder (25-2154)
- Automatic Transmission Main Control Inspection (22-7036)
- 8F35-Illuminated Mil, DTC P0766, Intermittent No Reverse Engagement (21-2268)
- 2018-2019 Navigator, 2019 Nautilus - Vehicle Stuck In Park And/Or No Start Condition With DTC P27B2 (SSM 47850)
- 2018-2019 Focus/Transit Connect/Edge/Nautilus - 8F35- Appearance Of Fluid Leak From Transmission Axle Seal (SSM 47682)
Auxiliary Emission Control Systems
- Evaporative Emissions Diagnostics (19-7062)
Axle Shafts
- 2018-2019 Focus/Transit Connect/Edge/Nautilus - 8F35- Appearance Of Fluid Leak From Transmission Axle Seal (SSM 47682)
Blowers, Superchargers & Turbochargers
- Various Vehicles - Diagnosing Turbocharger Oil And Coolant Leaks (G0000185)
- Various Vehicles - Turbocharged Engines - Normal Turbocharger Sounds And Turbocharger Repairs (24-7023)
- 2010-2019 Various Vehicles - Turbocharged Engines - Oil Supply Filter Replacement When Replacing The Turbocharger Or The Turbocharger Oil Supply Tube (SSM 47633)
Body Interior
- Remanufactured Powertrain Core Returns (24-7049)
- Various Vehicles - Module Reprogramming (G0000150)
Brakes Control Systems
- 2.0L ECO Boost - Illuminated Mil With DTC P2282 - Built On Or Before 24-JAN-2020 (20-2151)
Collision/Avoidance
- Adaptive Cruise, Pre-Collision And Collision Avoidance System Functionality Diagnostics (25-7042)
- Sync 3 - Screen/CARPLAY/Voice Prompt Concerns, WI-FI Connection Message, Rear View Camera Operation, Echo/Robotic Voice Concerns (21-2294)
- Parking Aid, Pre-COLLIS Ion And COLLIS Ion Avoidance System Diagnosis With No DTCS Present (20-7034)
- 2019 Continental/Edge/Nautilus/F-150/Fusion/MKZ/Mustang/Ranger - Infotainment Screen Concerns, WI-FI Connection Message, Rear View Camera Operation (20-2259)
- 2019 Various Vehicles With Sync 3 - Intermittent Solid Blue Screen Above 10 Mph, Rear View Camera Intermittently Stays On Below 10 Mph, And/Or Inoperative Infotainment Applications (SSM 47846)
Communication Devices
- Sync Programming Gen 1, Gen 2, Sync 3 (24-7088)
- Sync 3-Various Sync Symptoms (24-2182)
- Sync Programming (G0000176)
- Sync 3 - Screen/CARPLAY/Voice Prompt Concerns, WI-FI Connection Message, Rear View Camera Operation, Echo/Robotic Voice Concerns (21-2294)
- 2018-2019 Expedition/Navigator, 2019 Edge/Nautilus, 2020 Explorer/Aviator - Family Entertainment System - Audio/Video Not Synced When Using The Vehicle Speakers (SSM 48364)
- 2018-2019 Various Vehicles Equipped With Telematics Control Unit (TCU) - Various Ford Pass/LINCOLN Way Mobile App Concerns (SSM 47735)
- 2019 Various Vehicles With Sync 3 - Rear View Camera Stays On In Drive And/Or Intermittent Solid Blue Screen (SSM 47708)
Cooling System (Mechanical)
- Various Vehicles - Diagnosing Turbocharger Oil And Coolant Leaks (G0000185)
- 2.0L ECOBOOST - Illuminated Mil With Various DTCS And/Or Low Coolant Level, White Smoke From Tailpipe And/Or External Coolant Leak (20-2234)
Cruise Control Systems
- Adaptive Cruise, Pre-Collision And Collision Avoidance System Functionality Diagnostics (25-7042)
Engine Control Systems
- Sync Programming Gen 1, Gen 2, Sync 3 (24-7088)
- Remanufactured Powertrain Core Returns (24-7049)
- FDRS Module Programming Job Aid (24-7011)
- Reference Voltage (VREF) Guide (22-7069)
- Various Vehicles - Module Reprogramming (G0000150)
- 8F35 Transmission - Shudder/Buck/Jerk While Driving Up To 35 Mph (57 Km/H) - Built On Or Before 11-Mar-2021 (21-2389)
- 2.0L ECOBOOST - Illuminated Mil With DTC P04DB - Built On Or Before 22-AUG-2019 (21-2340)
- 2.0L ECO Boost - Illuminated Mil With DTC P2282 - Built On Or Before 24-JAN-2020 (20-2151)
- 2.0L ECOBOOST - Illuminated Mil With Various DTCS - Built On Or Before 23-JAN-2019 (19-2046)
- Diagnostic Trouble Code (DTC) P1635 (19-7008)
Entertainment Systems
- Sync 3-Various Sync Symptoms (24-2182)
- Sync 3 - Screen/CARPLAY/Voice Prompt Concerns, WI-FI Connection Message, Rear View Camera Operation, Echo/Robotic Voice Concerns (21-2294)
- 2018-2019 Expedition/Navigator, 2019 Edge/Nautilus, 2020 Explorer/Aviator - Family Entertainment System - Audio/Video Not Synced When Using The Vehicle Speakers (SSM 48364)
- 2019 Continental/Edge/Nautilus/F-150/Fusion/MKZ/Mustang/Ranger - Infotainment Screen Concerns, WI-FI Connection Message, Rear View Camera Operation (20-2259)
- 2019 Various Vehicles With Sync 3 - Intermittent Solid Blue Screen Above 10 Mph, Rear View Camera Intermittently Stays On Below 10 Mph, And/Or Inoperative Infotainment Applications (SSM 47846)
- Sync 3 Intermittent Blank/Black Screen Diagnostics (19-7007)
- 2018-2019 Various Vehicles Equipped With Telematics Control Unit (TCU) - Various Ford Pass/LINCOLN Way Mobile App Concerns (SSM 47735)
Exhaust
- Various Vehicles - Catalytic Converter Concern Analysis (22-7009)
Exterior Body Panels
- Various Vehicles - Grille Concern Analysis (G0000107)
- Underbody Shield Rattle Or Flutter Noise While Moving - Built On Or Before 05-Jun-2019 (21-2322)
Exterior Lights
- Various Vehicles - Exterior Lighting Concern Analysis (G0000076)
Frames, Subframes & Crossmembers
- Various Vehicles - Paint And Bumper Concern Analysis (G0000108)
Front Suspension
- Adaptive Cruise, Pre-Collision And Collision Avoidance System Functionality Diagnostics (25-7042)
- Shock/Strut Concern Analysis (22-7033)
Fuel System
- Slow Fuel Fill And/Or Spit Back During Refueling (20-2194)
- Fuel Slosh Noise - All Wheel Drive (AWD) (18-2378)
Fuses & Circuit Breakers
- Reference Voltage (VREF) Guide (22-7069)
Gauges & Instrument Panels
- Sync 3-Various Sync Symptoms (24-2182)
- Clock Master (19-7002)
Ignition System
- Ignition Coil Driver Tests - 2 And 3 Wire Coils (G0000081)
Infotainment
- Sync 3-Various Sync Symptoms (24-2182)
- Sync 3 - Screen/CARPLAY/Voice Prompt Concerns, WI-FI Connection Message, Rear View Camera Operation, Echo/Robotic Voice Concerns (21-2294)
- 2018-2019 Expedition/Navigator, 2019 Edge/Nautilus, 2020 Explorer/Aviator - Family Entertainment System - Audio/Video Not Synced When Using The Vehicle Speakers (SSM 48364)
- 2019 Continental/Edge/Nautilus/F-150/Fusion/MKZ/Mustang/Ranger - Infotainment Screen Concerns, WI-FI Connection Message, Rear View Camera Operation (20-2259)
- 2019 Various Vehicles With Sync 3 - Intermittent Solid Blue Screen Above 10 Mph, Rear View Camera Intermittently Stays On Below 10 Mph, And/Or Inoperative Infotainment Applications (SSM 47846)
- Sync 3 Intermittent Blank/Black Screen Diagnostics (19-7007)
- 2018-2019 Various Vehicles Equipped With Telematics Control Unit (TCU) - Various Ford Pass/LINCOLN Way Mobile App Concerns (SSM 47735)
Interior/Exterior Trim
- Interior Trim Concern Analysis (G0000125)
- Rear Outboard Seat Belt Tongue Rattle Against Rear Interior Door Panel And/Or C-Pillar - Built On Or Before 13-May-2024 (24-2258)
- Tape Stripe Concern Analysis (G0000031)
- Various Vehicles - Running Board Concern Analysis (G0000073)
Interior/Illumination Lights
- Power Liftgate - Discharged Battery And/Or Interior Lamps Cycle On And Off Erratically And/Or Liftgate Ajar Message In The IPC (19-2104)
Lubrication System
- 2.7/3.0L ECOBOOST - Engine Oil Leak From The Crankshaft Rear Seal With Retaining Plate (24-2331)
- Various Vehicles - Diagnosing Turbocharger Oil And Coolant Leaks (G0000185)
- 2010-2019 Various Vehicles - Turbocharged Engines - Oil Supply Filter Replacement When Replacing The Turbocharger Or The Turbocharger Oil Supply Tube (SSM 47633)
Mechanical
- 2.7/3.0L ECOBOOST - Engine Oil Leak From The Crankshaft Rear Seal With Retaining Plate (24-2331)
- Oil Leaks Weeps And Seeps (20-7065)
- 2.0L ECO Boost - Illuminated Mil With DTC P2282 - Built On Or Before 24-JAN-2020 (20-2151)
Mirrors
- Various Vehicles - Rear-View Mirror Concern Analysis (23-7092)
- Various Vehicles - Rear-View Mirror Concern Analysis (G0000130)
- Wind Or Whistle Noise From Exterior Mirror(S) At Highway Speed (19-2198)
Procedures
- Sync Programming (G0000176)
- Various Vehicles - Gas Engine Performance Modifications (G0000162)
- LVDS And USB Cable Tester (22-7076)
- 12-Volt Battery Charging And Testing Quick Reference Guide (G0000144)
- 2016-2019 Various Vehicles - Sync 3 - Sync WIFI Update Message Displayed Every Key Cycle (SSM 47711)
- 2019 Nautilus - EPDI Online Tool Completion Concerns (SSM 47739)
Rear Suspension
- Adaptive Cruise, Pre-Collision And Collision Avoidance System Functionality Diagnostics (25-7042)
- Shock/Strut Concern Analysis (22-7033)
Seats
- Rear Outboard Seat Belt Tongue Rattle Against Rear Interior Door Panel And/Or C-Pillar - Built On Or Before 13-May-2024 (24-2258)
- Seat Pan Looseness, Lateral Movement, Or Clunk/Thump Noise On Turns (22-2104)
- Multi-Contour Seats - Intermittent Multi-Contour Seat Operation And/Or Massage And Lumbar Adjust Inoperative (19-2390)
- Multi-Contour Seats - Intermittent Multi-Contour Seat Operation And/Or Massage And Lumbar Adjust Inoperative (19-2293)
- 2016-2019 Various Vehicles - Front Climate Controlled Seat Inoperative, Buzzing Noise, And/Or Feels Too Warm - Multiple Diagnostic Trouble Codes (DTCS) (SSM 47814)
Starter
- 12-Volt Battery Charging And Testing Quick Reference Guide (G0000144)
- Various Vehicles - Auto Start-Stop Operation, Knowledge And Technical Information (G0000153)
- Power Liftgate - Discharged Battery And/Or Interior Lamps Cycle On And Off Erratically And/Or Liftgate Ajar Message In The IPC (19-2104)
Steering Column
- Interior Trim Concern Analysis (G0000125)
- 2017-2019 F-Super Duty, 2017-2019 Continental, 2015-2019 Edge, 2016-2018 MKX, 2019 Nautilus - Inoperative Heated Steering Wheel (SSM 47850)
Steering Control Systems
- 2017-2019 F-Super Duty, 2017-2019 Continental, 2015-2019 Edge, 2016-2018 MKX, 2019 Nautilus - Inoperative Heated Steering Wheel (SSM 47850)
- 2013-2019 Various Vehicles - Lane Keeping System (LKS) - Vibration/Steering Pull Or Drift Concerns (SSM 47638)
System
- Reference Voltage (VREF) Guide (22-7069)
- 2.0L ECOBOOST - Illuminated Mil With Various DTCS And/Or Low Coolant Level, White Smoke From Tailpipe And/Or External Coolant Leak (20-2234)
- Slow Fuel Fill And/Or Spit Back During Refueling (20-2194)
- 2.0L ECOBOOST - Illuminated Mil With Various DTCS - Built On Or Before 23-JAN-2019 (19-2046)
Transmission Control Systems
- 8F35 Transmission - Harsh Upshift/Downshift And/Or Harsh Engagements - Built On Or Before 10-SEP-2019 (19-2331)
- 2018-2019 Navigator, 2019 Nautilus - Vehicle Stuck In Park And/Or No Start Condition With DTC P27B2 (SSM 47850)
Wheels & Tire System
- Tire Pressure Monitoring Systems (TPMS) Identification (25-7012)
- Road Force® Balancing Guide For Tire Vibrations And Accessing The Tire Warranty Conditions Guide (G0000168)
- Various Vehicles - Wheel Concern Analysis (G0000036)
- Tire Pressure Monitoring Systems (TPMS) Identification (19-7001)
Window Motors & Regulators
- Various Vehicles - Glass Concern Analysis (G0000179)