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Inspection and Verification

Diagnostics in this article assume a certain skill level and knowledge of Ford-specific diagnostic practices. REFER to: Diagnostic Methods .

  1. Verify the customer concern.
  2. Visually inspect for obvious signs of mechanical or electrical damage.
  3. If an obvious cause for an observed or reported concern is found, correct the cause (if possible) before proceeding to the next step.
  4. If the cause is not visually evident, retrieve all GSM diagnostic trouble codes (DTCs) and refer to the DTC Chart.
  5. If no diagnostic trouble codes (DTCs) are present, verify the symptom and refer to the Symptom Chart.

Visual Inspection Chart 

Mechanical  Electrical 
Gear select buttons Brake Shift Interlock Actuator (BSIA) switch
Paddle shift switches Wiring harness
Transmission internal park components Park lock pawl solenoid
  Connectors
  Paddle shifters