Technical Service Bulletins
- Accessories Control Systems
- Part Of Active Driving Display Image Is Missing From Screen (09-002/25)
- Updated Software Release For Concerns With MAZDA Connect Infotainment System (6TH Generation) (09-030/20)
- Electrical Concern And/Or Multiple DTC'S Due To Aftermarket Device (MT-017/17)
- SBS/SCBS, LAS/LDWS And/Or HBC Warning Lights On With DTC U3000:04-0A [Forward Sensing Camera (FSC)] Stored (15-002/21)
- Connectivity Master Unit/Hands-Free BLUETOOTH Module/Text Messaging Troubleshooting Procedure And Part Exchange Process (09-042/08)
- Power Liftgate Inoperative With DTC U3003:16 Or U3003:17 (MT-006/18)
- FCTRY Or Factory Message Displayed After Instrument Cluster Replacement Or When Installing A Room Fuse In A New Vehicle (09-061/16)
- TCS/DSC Indicator Light On With DTC C0051:62/TPMS Warning Light On After Flashing (04-007/18)
- Front Camera Sensor System Malfunction Warning Message In Instrument Cluster And DTC U0155:00 Stored (15-001/19)
- DTC C1001:92 Forward Sensing Camera (SA-066/17)
- SCBS/SBS, LAS/LDWS, Master And/Or HBC Warning Lights On With DTC U3000:98 Stored During Hot Weather (15-006/17)
- Oil Maintenance Monitor Reset Concerns (09-037/18)
- MAZDA Mobile Start (MMS) App Error Message Installed On Android Devices (SA-036/18)
- Blind Spot Monitoring (BSM) Does Not Operate After Repair (SA-013/18)
- Driver Seat Does Not Automatically Move To Its Programmed Driving Position When Unlocking Door With Remote Transmitter (09-016/18)
- Voice Recognition System Does Not Recognize "Address" Or "New Destination" Navigation Voice Commands (09-003/18)
- Multiple Warning Lights On Due To Loose G05 Ground Connection (SA-006/18)
- MAZDA Mobile Start (MMS) Cannot Communicate With Vehicle (SI112676)
- Blind Spot Monitoring (Advanced BSM) System Frequently Asked Questions (FAQ) (SA-054/17)
- High Beam Control (HBC) System Frequently Asked Questions (FAQ) (SA-057/17)
- Multi-Model - Windshield Repair Caution Near Forward Sensing Camera And Laser Sensor (SA-058/17)
- 2017 CX-5 And CX-9 - Issues With Accessory C960-V7-620 Remote Start Kit (SA-049/17)
- Display Shows Inaccurate Ambient Temperature (09-023/14)
- Accessory Drive Belts
- Aerodynamic Devices
- Air Bag, SRS
- Anti-Lock Brakes
- Anti-Theft Systems
- Engine No Start (Key Not Detected) (MT-008/18)
- Engine Start/Stop Procedure With Room Fuse Removed (01-011/18)
- Driver Seat Does Not Automatically Move To Its Programmed Driving Position When Unlocking Door With Remote Transmitter (09-016/18)
- 2017 CX-5 - Drivers Door May Require More Force To Close Than Other Doors (SA-042/17)
- Automatic Trans
- Chirp Noise From Automatic Transaxle On 3-4 Up Shift (05-005/23)
- Shift Shock When Shifting Into 3RD, 5TH And/Or R (05-003/23)
- Check Engine Light And A/T Warning Light On With One Or More Of These DTCS (P0842:00, P0847:00, P0872:00, P0877:00, P0780:00, P1738:00) Stored In Tech Memory (05-005/16)
- Multiple Electrical Malfunctions After Body Repair (SA-010/23)
- Whining Noise From Automatic Transaxle (05-008/16)
- ATF-FZ Required For SKYACTIV Drive 6-Speed Automatic Transaxle (CAT. K, NO. 005/98)
- Axle Shafts
- Body Electrical
- Electrical Concern And/Or Multiple DTC'S Due To Aftermarket Device (MT-017/17)
- Rear Parking Sensor Beeps Without Any Obstacle Behind The Vehicle (09-032/19)
- SKYACTIV Terminal Test Kit (SA-045/18)
- Recall 1617K - 2017 CX-5 - Equipped With A Genuine MAZDA Accessory Trailer - Hitch Harness (SA-003/18)
- Passenger Seat Belt And Pass Airbag Off Indicator Lights On And/Or Seat Warmer Stays On After Windshield Tint Install (MT-018/17)
- Body Interior
- Brakes Control Systems
- Collision/Avoidance
- SCBS Warning Light With DTC U045A:68 And/Or Parking Sensor Indicator Flashing With DTC D1B36M BB38, B1B40 And/Or B1B42 (15-002/22)
- Blind Spot Monitoring (BSM) False Detection After Cold Start (15-003/21)
- Master Warning Light On With DTC B115E:7S [FSC] Stored (15-004/21)
- SBS/SCBS, LAS/LDWS And/Or HBC Warning Lights On With DTC U3000:04-0A [Forward Sensing Camera (FSC)] Stored (15-002/21)
- MAZDA Connect Hot Temperature Warning Message (MT-015/17)
- SBS/SCBS Warning Light On With DTC U0420:68 (15-003/20)
- Rear Parking Sensor Beeps Without Any Obstacle Behind The Vehicle (09-032/19)
- Front Camera Sensor System Malfunction Warning Message In Instrument Cluster And DTC U0155:00 Stored (15-001/19)
- DTC C1001:92 Forward Sensing Camera (SA-066/17)
- SCBS/SBS, LAS/LDWS, Master And/Or HBC Warning Lights On With DTC U3000:98 Stored During Hot Weather (15-006/17)
- Engine No Start And/Or Rear View Monitor Display Is Blurry Due To Aftermarket Electrical Device (MT-007/18)
- Do Not Swap Radar Units Between Vehicles (SA-031/18)
- Blind Spot Monitoring (BSM) Does Not Operate After Repair (SA-013/18)
- MAZDA Radar Cruise Control (MRCC) Disabled Under 20 Mph (SA-014/18)
- Multi-Model - Forward Sensing Camera (FSC) Related Concerns (FSC) (15-001/18)
- Do Not Perform Operational Testing Of The Smart City Brake Support (SCBS) System (MT-016/17)
- Blind Spot Monitoring (Advanced BSM) System Frequently Asked Questions (FAQ) (SA-054/17)
- Lane Departure Warning System (LDWS) Frequently Asked Questions (FAQ) (SA-053/17)
- Multi-Model - Windshield Repair Caution Near Forward Sensing Camera And Laser Sensor (SA-058/17)
- Smart City Brake Support (SCBS) Frequently Asked Questions (FAQ) (SA-052/17)
- Active Driving Display Shows A Speed Limit Different From Actual Electronic Traffic Sign(S) (MT-002/17)
- Communication Devices
- Updated Software Release For Concerns With MAZDA Connect Infotainment System (6TH Generation) (09-030/20)
- MAZDA Connect Reboots Or Screen Turns Black (09-017/21)
- Connectivity Master Unit/Hands-Free BLUETOOTH Module/Text Messaging Troubleshooting Procedure And Part Exchange Process (09-042/08)
- MAZDA Connect SMS Text Message Function (Update) (MT-011/18)
- MAZDA Connect System Frequently Asked Questions (FAQ) (SA-034/18)
- Cooling System (Mechanical)
- Cruise Control Systems
- DTC C1001:92 Forward Sensing Camera (SA-066/17)
- MAZDA Radar Cruise Control (MRCC) Disabled Under 20 Mph (SA-014/18)
- Multi-Model - Forward Sensing Camera (FSC) Related Concerns (FSC) (15-001/18)
- MAZDA Radar Cruise Control (MRCC) Mode Switch Operation Change (MT-020/17)
- Do Not Perform Operational Testing Of The Smart City Brake Support (SCBS) System (MT-016/17)
- Lane Departure Warning System (LDWS) Frequently Asked Questions (FAQ) (SA-053/17)
- MAZDA Radar Cruise Control (MRCC) System Frequently Asked Questions (FAQ) (SA-056/17)
- Multi-Model - Windshield Repair Caution Near Forward Sensing Camera And Laser Sensor (SA-058/17)
- MAZDA Radar Cruise Control (MRCC) Will Not Set With No DTC (MT-005/17)
- Active Driving Display Shows A Speed Limit Different From Actual Electronic Traffic Sign(S) (MT-002/17)
- Engine Control Systems
- Multiple Electrical Malfunctions After Body Repair (SA-010/23)
- Check Engine Light On With DTC P2610 And P2507 (01-018/15)
- Engine No Start (Key Not Detected) (MT-008/18)
- Check Engine Light On With DTC P061 B:00 In High Temperatures At High Elevations (01-021/18)
- Rough Idle And/Or Mil On With DTC P0300, P0301, P0302, P0303 Or P0304 In Cold Temperature (01-011/16)
- Check Engine Light On With DTC P0456 (01-014/14)
- Engine Start/Stop Procedure With Room Fuse Removed (01-011/18)
- DTC U0323/U0423/U3000 Cannot Be Deleted (MT-010/18)
- Body Vibration When Engine Started After Parking In Extremely Cold Temperatures (01-022/18)
- SKYACTIV Terminal Test Kit (SA-045/18)
- Engine No Start And/Or Rear View Monitor Display Is Blurry Due To Aftermarket Electrical Device (MT-007/18)
- Engine Oil Diluted With Fuel Causes P0172:00 (SA-026/18)
- Multiple Warning Lights On Due To Loose G05 Ground Connection (SA-006/18)
- Permanent DTC Expansion With Ids Version 104 And Higher (SA-041/17)
- Forced As-Built Data Entry Tech Tip (MT-006/17)
- Entertainment Systems
- Part Of Active Driving Display Image Is Missing From Screen (09-002/25)
- Updated Software Release For Concerns With MAZDA Connect Infotainment System (6TH Generation) (09-030/20)
- Center Display Surface Peeling And/Or Map Scrolls Without Operation (Ghost Touch) (09-003/22)
- MAZDA Connect Reboots Or Screen Turns Black (09-017/21)
- MAZDA Connect Hot Temperature Warning Message (MT-015/17)
- High Frequency Noise From Active Driving Display (09-012/20)
- Audio/Infotainment System Service Information (09-074/09)
- Apple CARPLAY™/Android Auto™ Frequently Asked Questions (FAQ) (SA-046/18)
- SIRIUSXM Satellite Radio Registration Transfer After Unit Replacement (09-030/13)
- MAZDA Connect Reboot Or Blank Screen (SA-047/18)
- SIRIUSXM Satellite Radio Does Not Display Album Art, Artist Biographies Or Station Logos (SA-005/18)
- MAZDA Connect Audio Source Aha/Pandora/Stitcher/BLUETOOTH® Improper Operation When Connected To USB Port (MT-002/18)
- MAZDA Mobile Start (MMS) App Error Message Installed On Android Devices (SA-036/18)
- MAZDA Connect System Frequently Asked Questions (FAQ) (SA-034/18)
- MAZDA Connect Center Display Cracking (Spider Cracking) (SA-008/18)
- Exhaust
- Exterior Body Panels
- Corrosion On The Liftgate Lock Striker (09-015/22)
- Rear Bumper Reflector Is Loose (09-028/20)
- Squeak Noise When Opening And/Or Closing Liftgate After Performing Recall 9916H (09-030/19)
- Multiple Warning Lights On Due To Loose G05 Ground Connection (SA-006/18)
- 2017 CX-5 - Drivers Door May Require More Force To Close Than Other Doors (SA-042/17)
- Exterior Lights
- Front Suspension
- Fuel System
- Fuses & Circuit Breakers
- Gauges & Instrument Panels
- Part Of Active Driving Display Image Is Missing From Screen (09-002/25)
- Check Engine Light On With DTC P2610 And P2507 (01-018/15)
- Engine No Start (Key Not Detected) (MT-008/18)
- FCTRY Or Factory Message Displayed After Instrument Cluster Replacement Or When Installing A Room Fuse In A New Vehicle (09-061/16)
- TCS/DSC Indicator Light On With DTC C0051:62/TPMS Warning Light On After Flashing (04-007/18)
- Front Camera Sensor System Malfunction Warning Message In Instrument Cluster And DTC U0155:00 Stored (15-001/19)
- Oil Maintenance Monitor Reset Concerns (09-037/18)
- Display Shows Inaccurate Ambient Temperature (09-023/14)
- Headlights
- HVAC Control Systems
- Air Conditioning Musty/Mildew Odor (07-006/07)
- Ambient Temperature Is Displayed Lower Than Actual Temperature And A/C Does Not Work Sufficiently (SA-074/22)
- Insufficient A/C Performance/Lack Of Air Blowing From Vents/Ducts (07-004/21)
- Squeaking Noise From Blower Motor (07-003/21)
- Poor Heater Performance And/Or DTC P011A:00 Stored (07-007/19)
- Thumping / Rattling Noise From Engine Compartment (SA-010/18)
- Ignition Switch/Steering Lock
- Ignition System
- Infotainment
- Part Of Active Driving Display Image Is Missing From Screen (09-002/25)
- Updated Software Release For Concerns With MAZDA Connect Infotainment System (6TH Generation) (09-030/20)
- MAZDA Connect Reboots Or Screen Turns Black (09-017/21)
- MAZDA Connect Hot Temperature Warning Message (MT-015/17)
- Audio/Infotainment System Service Information (09-074/09)
- Navigation Brand Icons Are Not Shown After SD Card Software Update (SA-050/18)
- MAZDA Connect System Frequently Asked Questions (FAQ) (SA-034/18)
- Navigation Error Message "House Number Not Found" Displayed After CMU Replacement (SA-016/18)
- Navigation SD Card Error Message "Invalid SD Card" (MT-001/18)
- Voice Recognition System Does Not Recognize "Address" Or "New Destination" Navigation Voice Commands (09-003/18)
- Navigation SD Card VIN-Lock Information (SA-009/18)
- Active Driving Display Shows A Speed Limit Different From Actual Electronic Traffic Sign(S) (MT-002/17)
- Interior/Exterior Trim
- Rearview Mirror Rattling/Rattle Noise (09-024/25)
- Leather Steering Wheel Surface Wear/Peel (06-004/20)
- Upholstery Surface Stains (MT-030/15)
- Whistling Noise From Front Door Window Glass Or Windshield When Driving At Highway Speed (09-028/21)
- Rear Door Seaming Welt Comes Off When Stepping In And Out Of Vehicle (09-033/21)
- Proper Usage Of Driver's Floor Mat (09-027/14)
- Exterior Trim Heat Damage (MT-038/16)
- Flock Finishing On Door Sash Molding Peels Off When Opening Frozen Door (09-040/18)
- Poor Fitting Rear Door Weatherstrips (09-029/20)
- Rear Bumper Reflector Is Loose (09-028/20)
- Rear Door Lower Garnish Cracking (09-034/19)
- Floor Under Cover Falls Off After Driving On Snow And Ice (09-039/18)
- Trunk Board Strap Cover Cracked/Broken (09-027/18)
- Front Seat Cushion Trim Coming Off At Bottom Of Rear Side - (Manual Seats Only) (09-013/18)
- Lubrication System
- Manual Steering
- Mechanical
- Oil Leakage From Drive Belt Auto TENSIONER And Rattle Noise From Engine Compartment (01-019/19)
- Replacement Engine Assembly Failure (MT-014/16)
- Engine No Start (Key Not Detected) (MT-008/18)
- Rough Idle With Check Engine Light On And DTC P0015/P0524 (01-023/15)
- Engine Oil Pressure Test (MT-009/18)
- Body Vibration When Engine Started After Parking In Extremely Cold Temperatures (01-022/18)
- Engine No Start And/Or Rear View Monitor Display Is Blurry Due To Aftermarket Electrical Device (MT-007/18)
- Thumping / Rattling Noise From Engine Compartment (SA-010/18)
- Mechanical - Hydraulic
- Mirrors
- Parking Brake System
- Procedures
- Rear Suspension
- Restraints Control Systems
- Airbag Warning Light On With DTC B00A0:09 (08-003/22)
- Passenger Airbag Deactivation (Pad) Indicator Light Illumination (08-003/11)
- Passenger Seat Belt Warning Light On With No Front Passenger In Seat (SA-027/18)
- Passenger Seat Belt And Pass Airbag Off Indicator Lights On And/Or Seat Warmer Stays On After Windshield Tint Install (MT-018/17)
- Forced As-Built Data Entry Tech Tip (MT-006/17)
- Schedule
- Seats
- Airbag Warning Light On With DTC B00A0:09 (08-003/22)
- Tapping Noise Under Rear Seat (MT-017/15)
- Driver And/Or Passenger Side Seat Cushion Surface Warping - (Leather Seats Only) (09-020/19)
- Passenger Seat Belt Warning Light On With No Front Passenger In Seat (SA-027/18)
- Driver Seat Does Not Automatically Move To Its Programmed Driving Position When Unlocking Door With Remote Transmitter (09-016/18)
- Front Seat Cushion Trim Coming Off At Bottom Of Rear Side - (Manual Seats Only) (09-013/18)
- Passenger Seat Belt And Pass Airbag Off Indicator Lights On And/Or Seat Warmer Stays On After Windshield Tint Install (MT-018/17)
- Starter
- 12 Volt Battery Test Procedure Requirements For Warranty (Using The COA-8000PM) (01-054/10)
- Battery Maintenance (01-029/06)
- Vehicle Key Or Remote Start Will Not Program (MT-014/15)
- Engine No Start (Key Not Detected) (MT-008/18)
- Engine Start/Stop Procedure With Room Fuse Removed (01-011/18)
- Engine No Start And/Or Rear View Monitor Display Is Blurry Due To Aftermarket Electrical Device (MT-007/18)
- MAZDA Mobile Start (MMS) Cannot Communicate With Vehicle (SI112676)
- All Models - Use Gr8 Battery Charger When Reprogramming Modules (MT-014/17)
- 2017 CX-5 And CX-9 - Issues With Accessory C960-V7-620 Remote Start Kit (SA-049/17)
- Steering Column
- Steering Control Systems
- Steering Gear
- Steering Linkage
- Suspension Control Systems
- System
- Check Engine Light On With DTC P2610 And P2507 (01-018/15)
- Rough Idle With Check Engine Light On And DTC P0015/P0524 (01-023/15)
- Check Engine Light On With DTC P061 B:00 In High Temperatures At High Elevations (01-021/18)
- Rough Idle And/Or Mil On With DTC P0300, P0301, P0302, P0303 Or P0304 In Cold Temperature (01-011/16)
- Check Engine Light On With DTC P0456 (01-014/14)
- Engine Start/Stop Procedure With Room Fuse Removed (01-011/18)
- Permanent DTC Expansion With Ids Version 104 And Higher (SA-041/17)
- Towing
- Transmission Control Systems
- Shift Shock When Shifting Into 3RD, 5TH And/Or R (05-003/23)
- Check Engine Light And A/T Warning Light On With One Or More Of These DTCS (P0842:00, P0847:00, P0872:00, P0877:00, P0780:00, P1738:00) Stored In Tech Memory (05-005/16)
- Multiple Electrical Malfunctions After Body Repair (SA-010/23)
- SA-037/18 - Perform TCM Configuration When Replacing ATX (SA-037/18)
- Forced As-Built Data Entry Tech Tip (MT-006/17)
- Wheel Alignment
- Wheels & Tire System
- Dark Stains/Discoloration Appear On Wheels After Cleaning (02-009/13)
- Carb Regulation (CALIFORNIA Only) - Mandatory Tire Pressure Check (MT-015/10)
- TCS/DSC Indicator Light On With DTC C0051:62/TPMS Warning Light On After Flashing (04-007/18)
- Body Vibration Or Steering Wheel Shimmy (MT-012/18)
- 2017-2018 CX-5, 2018 MX-5, 2018 CX-9 - Direct Type Tire Pressure Monitoring System (TPMS) (SA-073/17)
- Wiring System (Data Link Connectors, Pwr Dist., Grnd Dist.)
- Multiple Electrical Malfunctions After Body Repair (SA-010/23)
- SKYACTIV Terminal Test Kit (SA-045/18)
- Multiple Warning Lights On Due To Loose G05 Ground Connection (SA-006/18)
- Recall 1617K - 2017 CX-5 - Equipped With A Genuine MAZDA Accessory Trailer - Hitch Harness (SA-003/18)
- Passenger Seat Belt And Pass Airbag Off Indicator Lights On And/Or Seat Warmer Stays On After Windshield Tint Install (MT-018/17)