Understanding MINI Warranty Coding: Notes

The coding of individual repair orders should only be done by trained warranty administrators, however the technician should be familiar with the MINI Division coding. Recognizing what the warranty administrator needs helps to prevent mistakes and misunderstandings.

For example: If the wheels are removed for Job #1 and Job #2 is a brake repair, it is helpful when documenting line #2 to state, "Replace brake caliper, wheels already removed". 

Flat rate operations (labor codes) and the associated time allowances, as well as defect codes for claim submission are found in www.minidealernet.com under KSD.

The time allowance for work performed is expressed in flat rate units (fru). Flat rate time allowances cover the described job and also includes the time required for basic troubleshooting using proper MINI procedures and replacing the defective part.

The flat rate allowance for a specific repair also includes the time necessary to: obtain the repair order, locate and place the vehicle on the lift, obtain the necessary tools, clean and drain parts replaced and clean up after the repair.