Detailed Flow
- OBTAIN INFORMATION ABOUT SYMPTOM
Interview the customer to obtain as much information as possible about the conditions and environment under which the malfunction occurred.
: GO TO 2.
- CONFIRM THE SYMPTOM
Check the malfunction on the vehicle that the customer describes.
Inspect the relation of the symptoms and the condition when the symptoms occur.
: GO TO 3.
- IDENTIFY THE MALFUNCTIONING SYSTEM WITH SYMPTOM DIAGNOSIS
Use Symptom diagnosis from the symptom inspection result in step 2 and then identify where to start performing the diagnosis based on possible causes and symptoms.
: GO TO 4.
- PERFORM THE COMPONENT DIAGNOSIS OF THE OF THE APPLICABLE SYSTEM
Perform the diagnosis with Component diagnosis of the applicable system.
: GO TO 5.
- REPAIR OR REPLACE THE MALFUNCTIONING PARTS
Repair or replace the specified malfunctioning parts.
: GO TO 6.
- FINAL CHECK
Check that malfunctions are not reproduced when obtaining the malfunction information from the customer, referring to the symptom inspection result in step 2.
Are the malfunctions corrected?
YES: Inspection End.
NO: GO TO 3.