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How To Proceed With Troubleshooting

HINT:

*: Use the intelligent tester.

  1. VEHICLE BROUGHT TO WORKSHOP 

    NEXT 

  2. CUSTOMER PROBLEM ANALYSIS 

    NEXT 

  3. CONNECT INTELLIGENT TESTER TO DLC3* 

    HINT:

    If the display indicates a communication fault in the tester, inspect the DLC3.

    NEXT 

  4. CHECK DTC AND FREEZE FRAME DATA* 

    HINT:

    Record or print DTCs and freeze frame data, if necessary.

    NEXT 

  5. CLEAR DTC AND FREEZE FRAME DATA* 

    NEXT 

  6. CONDUCT VISUAL INSPECTION 

    NEXT 

  7. SET CHECK MODE DIAGNOSIS* 

    NEXT 

  8. CONFIRM PROBLEM SYMPTOMS 

    HINT:

    If the engine does not start, first perform the "check DTC" procedures and "conduct basic inspection" procedures below.

    RESULT

    Result Proceed to
    Malfunction does not occur A
    Malfunction occurs B

    B: GO TO STEP   10 

    A: Go to Next Step 

  9. SIMULATE SYMPTOMS 

    NEXT 

  10. CHECK DTC* 
    RESULT

    Result Proceed to
    Malfunction code A
    No code B

    B: GO TO STEP   12 

    A: Go to Next Step 

  11. REFER TO  DTC CHART  

    NEXT: GO TO STEP   14 

  12. CONDUCT BASIC INSPECTION 
    RESULT

    Result Proceed to
    Malfunctioning parts not confirmed A
    Malfunctioning parts confirmed B

    B: GO TO STEP   17 

    A: Go to Next Step 

  13. REFER TO  PROBLEM SYMPTOMS TABLE  
    PROBLEM SYMPTOMS RESULT

    Result Proceed to
    Malfunctioning circuit confirmed A
    Malfunctioning parts confirmed B

    B: GO TO STEP   17 

    A: Go to Next Step 

  14. CHECK ECM POWER SOURCE CIRCUIT 

    NEXT 

  15. CONDUCT CIRCUIT INSPECTION 
    RESULT

    Result Proceed to
    Malfunction not confirmed A
    Malfunction confirmed B

    B: GO TO STEP   18 

    A: Go to Next Step 

  16. CHECK FOR INTERMITTENT PROBLEMS 

    NEXT: GO TO STEP   18 

  17. CONDUCT PARTS INSPECTION 

    NEXT 

  18. IDENTIFY PROBLEM 

    NEXT 

  19. ADJUST, REPAIR OR REPLACE 

    NEXT 

  20. CONDUCT CONFIRMATION TEST 

    NEXT: END