Tech Tips February 2015 (TIPS 0215)

TECH TIPS FEBRUARY 2015

TECHNICAL SERVICE BULLETIN

01 REMINDER: SENDING SAVED FREEZE FRAME DATA (FFD) AND SSM DATA FILES

IMPORTANT REMINDER:  It is imperative all collected Freeze Frame Data (FFD) be saved electronically. Faxing or e-mailing scanned print-outs or screen captures of FFD is no benefit to anyone requesting the data. A recent TSB, 01-172-14  , was released on this and other Select Monitor III-related usage topics during August, 2014 which included screen shots with step-by-step instructions outlining the necessary procedures to follow for saving and e-mailing FFD and SSMIII data files. For those unfamiliar with TSB 01-172-14  , please locate it on STIS at your earliest opportunity and become familiar with this very important, time-saving information.

01 NEW PRODUCT ANNOUNCEMENT (SOA868V9175) SILICONE GASKET REMOVER

We are pleased to announce the introduction of a new, time-saving addition to the Genuine Subaru Chemicals line-up, Genuine Subaru Silicone Gasket Remover. This product is orderable in 12 oz. cans (12 per case) using part number SOA868V9175  . The product information sheet shown below and the safety data sheet can be found under SubaruNet > Fixed Ops - Inventory Ops > Chemicals & Oils  where all the latest products, product information sheets and MSDS sheets can be found. If you have any questions, please contact your District Parts and Service Manager.

15 DAMAGED USB PORTS

As part of a regular review of USB port quality, a number of parts were collected for review. Upon inspection of these collected parts, a large percentage have been physically damaged as shown in the example photos below. This type of damage often results when the device being connected is plugged in with its connector either upside-down, forced/twisted into or forcibly removed from the USB port.

An easy way to prevent this type of damage is to make sure the USB icon which is usually found on the body of the device connector always points upward. The USB connector inside the console box can be difficult to see, especially at night. In that case, make sure the USB icon faces toward the molded-in "USB" when connecting the device. Never force any device when connecting or disconnecting it to or from the USB port.