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Home >> Subaru >> 2020 >> Outback Base >> Repair and Diagnosis >> Electrical >> Gauges >> Cockpit Control System (Diagnostics) >> Diagnostics with Phenomenon >> Inspection >> Bluetooth DOES NOT OPERATE
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Bluetooth DOES NOT OPERATE

Probable cause: 

Bluetooth device malfunction, influence by external devices, unit body malfunction

CAUTION: Before performing diagnosis, refer to "CAUTION" in "General Description". Refer to COCKPIT CONTROL (DIAGNOSTICS)>General Description>CAUTION .
  1. CHECK Bluetooth DEVICE  .

    Restart the Bluetooth device, and connect again.

    Does it start properly?

    Yes  : Currently no failure is found.

    No  : Go to  2.

  2. CHECK Bluetooth DEVICE  .

    Re-register the Bluetooth device, and connect again.

    Is connection established?

    Yes  : Currently no failure is found.

    No  : Go to  3.

  3. CHECK Bluetooth DEVICE  .

    Connect other Bluetooth device.

    NOTE: Supported Bluetooth standards: Ver. 4.2 compatible
    • Bluetooth Phone

      Profile

      • HFP: Ver. 1.7
      • PBAP: Ver. 1.2
      • MAP: Ver. 1.3
      • SPP: Ver. 1.2
    • Bluetooth Audio Device

      Profile

      • A2DP: Ver. 1.3
      • AVRCP: Ver. 1.6

    Is connection established?

    Yes  : Bluetooth device which cannot be connected might be faulty.

    No  : Go to  4.

  4. CHECK ENVIRONMENTAL CONDITION  .

    Check if any external devices which emit strong electromagnetic waves and noises, such as a radio antenna, is installed inside the vehicle.

    Is the check result OK?

    Yes  : Replace the cockpit control module. Refer to ENTERTAINMENT & MONITORING>COCKPIT DISPLAY .

    No  : Remove the external device and perform the inspection from step 1 again.