Server Connection

Error message	Cause	Corrective action
Connection with the SUBARU Server could not be confirmed.	The computer cannot be connected to the Internet.	Check that the computer is connected to the Internet.
Connection with the SUBARU Server could not be confirmed.	The SUBARU server is down.	Check the SUBARU server downtime.
The Diagnostic Server Connection Authentication Key is incorrect. Please enter again.	The SUBARU server connection authentication key is not entered.	Enter the SUBARU server connection authentication key.
Server connection authentication failed. Please check the expiration date of License Activation. If it has expired, please apply for activation again. "LOG No":	The Subaru Select Monitor license is not activated.	If the license has not been activated: Perform Subaru Select Monitor license activation on the license activation screen displayed when starting the Subaru Select Monitor.
	The Subaru Select Monitor license is not activated.	If the license activation has expired: Select "Option" → "Help" → "Version Information" from the Main Menu and check the expiration date. If the license has expired, apply for Subaru Select Monitor license activation again.
Server connection authentication failed. Check the diagnostic server connection authentication key. Please re-enter. "LOG No":	A wrong SUBARU server connection authentication key was entered.	Contact the authorized workshop for a correct SUBARU server connection authentication key and enter the key again.
The server connection authentication failed continuously. Please try again later. "LOG No":	The connection button was pressed repeatedly with a wrong SUBARU server connection authentication key.	Enter a correct SUBARU server connection authentication key later.
Server connection authentication failed. Can not communicate with the Server. Please check current environment and try again.	The computer cannot be connected to the Internet.	Check that the computer is connected to the Internet.
	The SUBARU server is down.	Check the SUBARU server downtime.
Error occurred while communicating with the Server	No response from the SUBARU server or the response time is too long.	Perform the operation again from the beginning.
It is not a target vehicle for Unit Registration. End processing.	A central gateway control module with a wrong part number which does not support MAC authentication was installed.	Replace the central gateway control module with the correct part number and perform registration from the beginning. NOTE: The wrongly-installed central gateway control module is not affected. It can be used again as a service part for another vehicle.
	Attempted to update the key for a wrong vehicle which is not subject to MAC authentication.	No corrective action. NOTE: The wrongly-operated vehicle is not affected. It is OK to proceed to the next operation directly.