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Tech Note: ATEQ TPMS Tool Software Update (TN-18-34-001)

Publication date: 2018-06-25
Reference number: TN-18-34-001
Supersedes refnos: TN-14-92-005

TECH NOTE: ATEQ TPMS TOOL SOFTWARE UPDATE

TECH NOTE: ATEQ TPMS TOOL SOFTWARE UPDATE

TECHNICAL INFORMATION TIPS

Reference Number(s): TN-18-34-001, Date of Issue:  June 25, 2018
TESLA: Model S, Model X, Model 3
VEHICLE SYSTEM: : Wheels & Tires.
TESLA, INC. : Tech Notes.
REGION: : All

TECH NOTES

Tech Notes are announcements that help to communicate and track new information about Tesla Service concerns. Such concerns may or may not be VIN specific. These instructions assume knowledge of motor vehicle and high voltage electrical component repairs, and should only be executed by trained professionals. Tesla assumes no liability for injury or property damage due to a failure to properly follow these instructions or for repairs attempted by unqualified individuals.

INSTALLING THE ATEQ TPMS WEBVT PROGRAM ON A WINDOWS PC

This section describes how to download the ATEQ TPMS WebVT software management program to receive the latest vehicle and sensor updates for the TPMS tool.

NOTE: The software installation requires a Windows PC and a file compression/decompression utility such a WinZip or 7-Zip.
IMPORTANT: Temporarily turn off all antivirus and spam blocking software on your computer.

DOWNLOADING AND INSTALLING THE ATEQ SOFTWARE

Download ATEQ TPMS software for the first time:

  1. In a web browser, go to the ATEQ TPMS Tool Product Support page: https://www.ateq-tpms.com/en-us/home/support/ 
  2. Click Support > Product Support  to go to the product support page.
  3. On the Product Support page, select your TPMS tool model: VT30  or VT36 
    NOTE: The VT30 was discontinued in early 2017. However, ATEQ continues to provide support, software updates, and repairs until early 2022.
  4. Click DOWNLOAD PC SOFTWARE  to retrieve the WebVT software .zip file.
    NOTE: Accept any browser prompts to allow the download.
  5. Depending on your browser, click on the .zip file to open it or navigate to where the .zip file is stored on the computer, then open it.
  6. Double-click the .exe file to start the InstallScript Setup Launcher.
  7. Click Yes  to allow the program to run. The WebVT InstallShield Wizard opens automatically.
  8. On the WebVT InstallShield Wizard screen, click Next  , and then click Install  (Figure 2).
    G16226555
  9. Follow the Wizard prompts and click Finish  to complete the installation. The InstallShield Wizard USB_CDC_DRIVER window opens automatically (Figure 3).
    G16226556
  10. In the USB_CDC_DRIVER InstallShield Wizard screen, click Next  , and then click Install  . The Serial Emulation Port Driver Installer Wizard opens automatically (Figure 4).
    G16226557
  11. Click Next  in the Serial Emulation Port Driver Installer window, and then click Next  to update the device drivers.
  12. Click Finish  to complete the driver installation (Figure 5).
    G16226558

    The WebVT program installation is complete and a shortcut is created on the desktop (Figure 6).

    G16226559
  13. To update device software, follow the instructions in the next section,"
  14. Updating the ATEQ TPMS Tool Software."

UPDATING THE ATEQ TPMS TOOL SOFTWARE

This section describes how to update the TPMS tool software from the ATEQ TPMS WebVT program.

NOTE: This software update requires a Windows PC with WebVT software installed.
NOTE: Before updating, make sure that the TPMS tool battery is fully charged.
IMPORTANT: Temporarily turn off all antivirus and spam blocking software on your computer.
CAUTION: Do not disconnect the TPMS tool from the computer or turn off your computer during the update process. This may result in serious damage to the tool.

PROCEDURE

Perform the following procedure to update software on the ATEQ TPMS tool.

  1. Power on the TPMS tool in boot mode (loader):
    • VT30 boot mode - Press and hold the Enter  button, and then press and release the power button.
    • VT36 boot mode - Press and hold the OK  button, and then press and release the ON  button.
  2. Use a USB cable to connect the ATEQ TPMS tool to the computer.
  3. Start the WebVT program on the computer by double-clicking the WebVT shortcut on the desktop.
    NOTE: If prompted to register the tool, do not register the tool at this time.
  4. Once the WebVT program recognizes the tool connected to the computer, click UPDATE TOOL  (Figure 7).
    G16226560
  5. When the "new version is available do you want to update" message displays, click Yes  . The update takes several minutes, and the status bar indicates the percentage of update completed.
    NOTE: Do not disconnect the ATEQ TPMS tool until the update is complete.

    When the update is complete, a message displays on the WebVT My Tools screen: "Your device is now up to date" (Figure 8).

    G16226561
  6. Click OK  on the computer and exit out of WebVT.
  7. Disconnect the TPMS tool from the computer.
  8. Restart the TPMS tool. The updated software version flashes on-screen when the tool boots, then the device Home screen displays.