How To Proceed With Troubleshooting

HINT:

*: Use the Techstream.

1. VEHICLE BROUGHT TO WORKSHOP 
2. CUSTOMER PROBLEM ANALYSIS 
   1. Interview the customer and confirm the problem (See HOW TO PROCEED WITH TROUBLESHOOTING ).
3. CHECK DTC AND FREEZE FRAME DATA* 
   1. Check and record DTCs and Freeze Frame Data.
   2. Clear the DTCs and Freeze Frame Data (See for DTC CHECK/CLEAR , and for FREEZE FRAME DATA ).
   3. Reconfirm the DTCs.
      1. Reconfirm the DTCs based on the recorded DTCs and Freeze Frame Data (See for DTC CHECK/CLEAR , and for FREEZE FRAME DATA ).

         HINT:

         • When DTCs indicating a CAN communication system malfunction are output, repair the CAN communication system before repairing each corresponding sensor (See HOW TO PROCEED WITH TROUBLESHOOTING ).
         • If any of the DTCs U0100/65, U0123/62, U0124/ 95, and U0126/63 is output together with a CAN communication DTC, first check the appropriate sensor for a momentary open circuit (See CHECK FOR INTERMITTENT PROBLEMS  ).

           Result 

           DTC OUTPUT RESULT
           
           

           Result	Proceed to
           DTC is output	A
           DTC is not output (Problem symptom does not occur)	B
           DTC is not output (Problem symptom occurs)	C

           B: GO TO STEP  5

           C: GO TO STEP  6

           A: Go to next step 

4. DIAGNOSTIC TROUBLE CODE CHART 
   1. Proceed to DIAGNOSTIC TROUBLE CODE CHART  .

      NEXT: GO TO STEP  7

5. SYMPTOM SIMULATION 
   1. Proceed to DIAGNOSIS SYSTEM  .
6. PROBLEM SYMPTOMS TABLE 
   1. Proceed to PROBLEM SYMPTOMS TABLE  .
7. CIRCUIT INSPECTION* 
8. IDENTIFICATION OF PROBLEM 
9. REPAIR OR REPLACEMENT 
10. CONFIRMATION TEST* 

    NEXT: END