How To Proceed With Troubleshooting

HINT:

*: Use the Techstream.

1. VEHICLE BROUGHT TO WORKSHOP 
2. CUSTOMER PROBLEM ANALYSIS 
   1. Interview the customer and confirm the problem (See HOW TO PROCEED WITH TROUBLESHOOTING ).
3. CHECK DTC AND FREEZE FRAME DATA* 
   1. Check and record DTCs and Freeze Frame Data.
   2. Clear the DTCs and Freeze Frame Data (See DTC CHECK / CLEAR  for DTC Check/Clear, and FREEZE FRAME DATA  for Freeze Frame Data).
   3. Reconfirm the DTCs.
      1. Reconfirm the DTCs based on the recorded DTCs and Freeze Frame Data (See DTC CHECK / CLEAR  for DTC Check/Clear, and FREEZE FRAME DATA  for Freeze Frame Data).

         HINT:

         • When DTCs indicating a CAN communication system malfunction are output, repair the CAN communication system before repairing each corresponding sensor (See HOW TO PROCEED WITH TROUBLESHOOTING ).
         • If any of the DTCs U0100/65, U0123/62, U0124/ 95, and U0126/63 is output together with a CAN communication DTC, first check the appropriate sensor for a momentary open circuit (See CHECK FOR INTERMITTENT PROBLEMS ).

   Result 

   RESULT CHART
   
   

   Result	Proceed to
   DTC is output	A
   DTC is not output (Problem symptom does not occur)	B
   DTC is not output (Problem symptom occurs)	C

   B:  GO TO STEP  5

   C:  GO TO STEP  6

   A: Go to next step 

4. DIAGNOSTIC TROUBLE CODE CHART 
   1. Proceed to Diagnostic Trouble Code Chart (See DIAGNOSTIC TROUBLE CODE CHART ).

   NEXT:  GO TO STEP  7

5. SYMPTOM SIMULATION 
   1. Proceed to Diagnosis System (See DIAGNOSIS SYSTEM ).
6. PROBLEM SYMPTOMS TABLE 
   1. Proceed to Problem Symptoms Table (See PROBLEM SYMPTOMS TABLE ).
7. CIRCUIT INSPECTION* 
8. IDENTIFICATION OF PROBLEM 
9. REPAIR OR REPLACEMENT 
10. CONFIRMATION TEST* 

    NEXT: END