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How To Proceed With Troubleshooting

HINT: 

*: Use the Techstream.

  1. VEHICLE BROUGHT TO WORKSHOP 

    NEXT: Go to next step 

  2. CUSTOMER PROBLEM ANALYSIS 

    NEXT: Go to next step 

  3. CONNECT TECHSTREAM TO DLC3* 

    HINT: 

    If the display indicates a communication fault in the Techstream, inspect the DLC3.

    NEXT: Go to next step 

  4. CHECK DTC AND FREEZE FRAME DATA* 

    HINT: 

    If necessary, record or print DTCs and freeze frame data.

    1. Check DTC. Refer to DTC CHECK / CLEAR .
    2. Check Freeze Frame Data. Refer to FREEZE FRAME DATA .

      NEXT: Go to next step 

  5. CLEAR DTC AND FREEZE FRAME DATA* 
    1. Clear DTC. Refer to DTC CHECK / CLEAR .
    2. Clear Freeze Frame Data. Refer to FREEZE FRAME DATA .

      NEXT: Go to next step 

  6. CONDUCT VISUAL INSPECTION 

    NEXT: Go to next step 

  7. SET CHECK MODE DIAGNOSIS* 
    1. Refer to Check Mode Procedure. Refer to CHECK MODE PROCEDURE .

      NEXT: Go to next step 

  8. CONFIRM PROBLEM SYMPTOMS 

    HINT: 

    If the engine does not start, first perform the "Check DTC" procedures and "Conduct Basic Inspection" procedures below.

    Result Proceed to
    Malfunction does not occur A
    Malfunction occurs B

    B → GO TO STEP 10 

    A: Go to next step 

  9. SIMULATE SYMPTOMS 

    NEXT: Go to next step 

  10. CHECK FOR DTC* 
    1. Refer to DTC Check / Clear. Refer to DTC CHECK / CLEAR .
      Result Proceed to
      Trouble code output A
      No code output B

      B → GO TO STEP 12 

      A: Go to next step 

  11. REFER TO DTC CHART 
    1. Refer to Diagnostic Trouble Code Chart. Refer to DIAGNOSTIC TROUBLE CODE CHART .

      NEXT → GO TO STEP 14 

  12. CONDUCT BASIC INSPECTION 
    1. Refer to Basic Inspection. Refer to BASIC INSPECTION .
      Result Proceed to
      Malfunctioning parts not confirmed A
      Malfunctioning parts confirmed B

      B → GO TO STEP 17 

      A: Go to next step 

  13. REFER TO PROBLEM SYMPTOMS TABLE 
    1. Refer to Problem Symptoms Table. Refer to PROBLEM SYMPTOMS TABLE .
      Result Proceed to
      Malfunctioning circuit confirmed A
      Malfunctioning parts confirmed B

      B → GO TO STEP 17 

      A: Go to next step 

  14. CHECK ECM POWER SOURCE CIRCUIT 
    1. Refer to ECM Power Source Circuit. Refer to ECM Power Source Circuit .

      NEXT: Go to next step 

  15. CONDUCT CIRCUIT INSPECTION 
    Result Proceed to
    Malfunction not confirmed A
    Malfunction confirmed B

    B → GO TO STEP 18 

    A: Go to next step 

  16. CHECK FOR INTERMITTENT PROBLEMS 
    1. Refer to Check for Intermittent Problems. Refer to CHECK FOR INTERMITTENT PROBLEMS .

      NEXT → GO TO STEP 18 

  17. CONDUCT PARTS INSPECTION 

    NEXT: Go to next step 

  18. IDENTIFY PROBLEM 

    NEXT: Go to next step 

  19. ADJUST AND/OR REPAIR 

    NEXT: Go to next step 

  20. CONDUCT CONFIRMATION TEST 

    NEXT → END