Plug-in Charging Does not Start [08/2014 - ]: Procedure

1. Connect the Techstream to the DLC3.
2. Turn the power switch on (IG).
3. Enter the following menus: Health Check.
4. Check DTCs.

   Result

   Result	Proceed to
   No DTCs are output.	A
   DTCs are output.	B

5. Turn the power switch off.

B → GO TO DTC CHART 

A: Go to next step 

1. Connect the Techstream to the DLC3.
2. Turn the power switch on (IG).
3. Enter the following menus: Powertrain / Plug-in Control / Utility / Charge Cancel History.
4. Check for Charge Cancel History.

   Result

   Result	Proceed to
   "Charge Cancel History" is not output.	A
   "Charge Cancel History" is output.	B

   HINT: 

   "Charge Cancel History" is stored only during plug-in charging. If "Charge Cancel History" was stored, it can be determined that plug-in charging was being performed.

5. Turn the power switch off.

B → See step   6 

A: Go to next step 

HINT: 

• Check with the customer if the 120 V power used for plug-in charging was supplied by a power company.
• If the electric vehicle charger cable assembly that was used to plug-in charge the vehicle is available, perform a reproduction test using it and a known good 120 V outlet as follows. This allows the electric vehicle charger cable assembly to be determined as OK or NG when the vehicle is not malfunctioning.

1. Plug-in charge the vehicle using a known good 120 V outlet.
   1. Connect the Techstream to the DLC3.
   2. Turn the power switch on (IG).
   3. Clear DTC.
   4. Enter the following menus: Powertrain / Plug-in Control / Data List.
   5. Check that "State of Charge (All Bat)" shows 70% or less.
   6. Turn the power switch off.
   7. Connect the electric vehicle charger cable assembly and fully charge the vehicle. Check that plug-in charge control system DTCs are not output.

      Result

      Result	Proceed to
      DTCs are output.	A
      DTCs are not output and plug-in charge cannot be completed.	B
      DTCs are not output and plug-in charge has been completed.	C

B → See step   4 

C → See step   5 

A → GO TO DTC CHART 

1. Analyze the cause according to the following table.
   VEHICLE
   
   

   Possible Cause	Action to be Taken
   Discharged auxiliary battery	Turn the power switch on (READY) and leave the vehicle for 15 min (to charge the auxiliary battery) Explain to the customer that the auxiliary battery will discharge when the vehicle is left without being started for a long time.
   Open in control pilot signal circuit	Control pilot signal circuit. Refer to Control Pilot Signal Circuit [08/2014 - ]

2. Take appropriate action in accordance with the result of the cause analysis.

NEXT → END 

1. Perform cause analysis in the order of "Environment" and "User" categories as specified in the following tables.
   ENVIRONMENT
   
   

   Possible Cause	Action to be Taken
   Charging was canceled due to a power outage.	Interview customer and provide instruction on usage.
   Improper use of charging station	Check how the charging station was used.

   USER
   
   

   Possible Cause	Action to be Taken
   Charging timer function failure (Time displayed on the vehicle is not correct.)	Adjust the time display on the vehicle correctly.
   Charging timer function failure (AC voltage is not supplied)	Explain to the customer that the charging cable should be connected either before or after setting the charging timer function.
   Charging timer function failure (The power switch was on (IG) when the charging timer function attempted to start.)	Explain to the customer that the charging timer function does not start while the power switch is on (IG). (The charging timer function will start right after the power switch is turned off.)
   The charging cable is not connected securely.	Interview customer and provide instruction on usage.

2. Take appropriate action in accordance with the result of the cause analysis.

NEXT → END