Technical Service Bulletins

Accessories Control Systems
- Complimentary Upgrade; OTA Updates Not Available (TJ 36139.3.0)
- Software Upgrade/Download Guide (TJ 31543.9.4)
- Improvements To YOUTUBE App (TJ 36821.1.0)
- B4/B5 Vehicles - Vehicle Does Not Start After OTA (TJ 36776.1.5)
- Complimentary Upgrade - C00011/TJ 36139/OTA 2.12 (TJ 36139)
Air Bag, SRS
- Vibrations In Steering Wheel Above 60MPH/100KPH (TJ 36752.3.0)
Anti-Theft Systems
- VOLVO Cars App, Unpaired Vehicle - Profile Tab (TJ 37179.1.0)
- Convert Care Key To Normal Key (TJ 35978.2.1)
Automatic Trans
- Software Upgrade/Download Guide (TJ 31543.9.4)
- Vehicle Shifts Back To Neutral (TJ 37013.1.0)
Battery Management Systems
- Improved 12V Battery Test In VIDA (TJ 36961.2.2)
- Dim Message And DTC IEM P060796 (TJ 37093.2.0)
- Spa/CMA - 12V Battery Testing/Maintenance Guide (TJ 36845.1.7)
- Dim "Disconnect Charge Cable" Message With No Cable Attached VCU1-U116E00 (TJ 36932.1.0)
- Spa/CMA - 12V Battery Testing/Maintenance Guide (TJ 36845.1.6)
- Predictive Battery Repair Process (SMB31-014)
- Torque Fluctuates While Driving (TJ 36846.3.0)
- VCM Backup Battery Replacement With VCM-U105000 (TJ 36916.1.0)
- DTC SRS-B15381B High Voltage Battery Loop Control (TJ 36754.2.0)
- VIDA Main Battery Diagnostic - Prompted To Charge Battery A Second Time (TJ 35924.1.4)
- Unintentional VIDA WI-FI Connection Leading To 12V Battery Drain (TJ 36426.1.2)
- High-Voltage Battery Module Temperature Sensor DTCS P1A6164, P1A6264, P1A6364, P1A6464, P1A6564, P1A6664, P1A6764, P1A6864, P1A6964, P1A6A64, P1A6B64, P1A6C64, P1A6D64, P1A6E64, P1A6F64, P1A7064, P1A7164, P1A7264, P1A7364, P1A7464, P1A7564, P1A7664, P1A7764, P1A7864, P1A7964, P1A7A64, P1A6064 (TJ 36817.1.0)
- Propulsion Message In Dim With BECM DTC P0D1800 (TJ 36712.1.0)
Blowers, Superchargers & Turbochargers
- Turbo WASTEGATE Rod Rattling Noise (TJ 36734.2.0)
Body Interior
- Privately Imported Vehicles - Connectivity Setup (TJ 36610.2.0)
- Software Upgrade/Download Guide (TJ 31543.9.4)
- TCAM Replacement Needs Prior Approval (TJ 35940.8.3)
Charging Systems
- Improved 12V Battery Test In VIDA (TJ 36961.2.2)
- Slow Ac Charging With 6A (TJ 36897.4.0)
- Spa/CMA - 12V Battery Testing/Maintenance Guide (TJ 36845.1.7)
- Dim "Disconnect Charge Cable" Message With No Cable Attached VCU1-U116E00 (TJ 36932.1.0)
- Spa/CMA - 12V Battery Testing/Maintenance Guide (TJ 36845.1.6)
- Predictive Battery Repair Process (SMB31-014)
- VCM Backup Battery Replacement With VCM-U105000 (TJ 36916.1.0)
- DTC SRS-B15381B High Voltage Battery Loop Control (TJ 36754.2.0)
- VIDA Main Battery Diagnostic - Prompted To Charge Battery A Second Time (TJ 35924.1.4)
- Wireless Phone Charger (WPC) - No/Unstable Charging (TJ 36693.2.1)
- Unintentional VIDA WI-FI Connection Leading To 12V Battery Drain (TJ 36426.1.2)
- High-Voltage Battery Module Temperature Sensor DTCS P1A6164, P1A6264, P1A6364, P1A6464, P1A6564, P1A6664, P1A6764, P1A6864, P1A6964, P1A6A64, P1A6B64, P1A6C64, P1A6D64, P1A6E64, P1A6F64, P1A7064, P1A7164, P1A7264, P1A7364, P1A7464, P1A7564, P1A7664, P1A7764, P1A7864, P1A7964, P1A7A64, P1A6064 (TJ 36817.1.0)
- WPC, Pop Up Message In CSD And No Charging Initiated (TJ 36601.1.0)
Collision/Avoidance
- Park Assistance System Enhanced Troubleshooting (TJ 36965.2.0)
- Alleged Issues With INTELLISAFE Functionality (TJ 36048.3.0)
- PAC - Low Brightness Image In Lower-Light Environment (TJ 36784.1.0)
Communication Devices
- Privately Imported Vehicles - Connectivity Setup (TJ 36610.2.0)
- Software Update Fails And VIDA Can't Connect, VGM Unresponsive (TJ 36514.5.0)
- Remote Connection, BOMGAR Application (TJ 8501.13.0)
- ICUP - VOLVO Cars App Displays "Vehicle Offline" Message (TJ 37105.1.1)
- Complimentary Upgrade; OTA Updates Not Available (TJ 36139.3.0)
- Vehicle/Connectivity Report Checklist (TJ 37175.1.1)
- VOLVO Cars App, Unpaired Vehicle - Profile Tab (TJ 37179.1.0)
- Apple CARPLAY Not OK - IPHONE With USB-C, SENSUS (TJ 37070.2.0)
- ICUP "Searching For GPS" Message In Dim/CSD (TJ 36691.5.1)
- After Software Update Fails And VIDA Can't Connect, VGM Unresponsive (US36514.4.2)
- Google Assistant - Troubleshooting Guide (TJ 37003.1.1)
- Google Acceptance Required For SW 3.0.3 7N, EO, IP, 2V (TJ 36926.1.0)
- ICUP - Not Able To Pair VOLVO Cars App To The Car (TJ 35953.9.1)
- Call Button In The OHC Might Not Be Lit (TJ 36447.4.0)
- ICUP - Issues With Touch Functions In Center Stack Display (TJ 36830.2.0)
- ICUP CSD Stuck And Ends Up In Recovery Mode (TJ36555.1.0)
- ICUP/GOOQLE Built-In Diagnostic Operations (SMB39-017)
- Wireless Phone Charger (WPC) - No/Unstable Charging (TJ 36693.2.1)
- Unintentional VIDA WI-FI Connection Leading To 12V Battery Drain (TJ 36426.1.2)
- TCAM Replacement Needs Prior Approval (TJ 35940.8.3)
- Complimentary Upgrade - C00011/TJ 36139/OTA 2.12 (TJ 36139)
- WPC, Pop Up Message In CSD And No Charging Initiated (TJ 36601.1.0)
Cooling System (Mechanical)
- Coolant Pump Dry Coolant Mix Residue (TJ 36923.7.0)
Differentials & Drive Axles
- Noise From ERAD In Cold Climate Conditions (TJ 37299.1.0)
- Intermittent Knocking Noise During Acceleration (TJ 36496.6.0)
- Shudder/Vibrations Felt In Seat During Acceleration, 40-65MPH (TJ 36724.2.1)
- BEV My24 Electrical Powertrain, First Year Policy (TJ 36778.2.0)
Electric Converters and Controllers
- Upper Front Suspension Creaking/Knocking Noise (TJ 36512.7.0)
- HLCM Replacement (TJ 37176.2.0Y)
- Low Tire Pressure Warning And DTC BCM-C007768 (TJ 36229.3.0)
- Google Assistant - Troubleshooting Guide (TJ 37003.1.1)
- Google Acceptance Required For SW 3.0.3 7N, EO, IP, 2V (TJ 36926.1.0)
Electric Motor Systems
- ICUP "Searching For GPS" Message In Dim/CSD (TJ 36691.5.1)
Engine Control Systems
- ICUP - Service Reminder Indicator Not Possible To Reset (TJ 37234.2.0)
- Check Engine Light And DTC - ECM P061C48 (TJ 36920.6.0)
- Intermittent Knocking Noise During Acceleration (TJ 36496.6.0)
- Software Upgrade/Download Guide (TJ 31543.9.4)
- SW Part Numbers For Total Upgrade And PDS (TJ 27536.21.1)
- Low Tire Pressure Warning And DTC BCM-C007768 (TJ 36229.3.0)
- Spa/CMA - 12V Battery Testing/Maintenance Guide (TJ 36845.1.6)
- Check Engine Light In Dim (BCM2 P25A268/U003700) (TJ 36899.1.0)
- DTC SRS-B15381B High Voltage Battery Loop Control (TJ 36754.2.0)
- TCAM Replacement Needs Prior Approval (TJ 35940.8.3)
- B4/B5 Vehicles - Vehicle Does Not Start After OTA (TJ 36776.1.5)
- BEV My24 Electrical Powertrain, First Year Policy (TJ 36778.2.0)
- Vehicle Does Not Start With ISGM-P06E721 DTC (TJ 36780.1.0)
- ISGM Faults - Replacement Countermeasures P0C7B00, P056200, P063C21, P062019, P062000, P2CC321, P063C11, P2CC311, P0C7800, P0C7B00, P056200, P063C21, P062019, P062000, P2CC321, P063C11, P2CC311, P0C7800 (TJ 36714.1.0)
- Ghost DTC Set, VCU1-U2300B6 (TJ 36716.1.0)
- Propulsion Message In Dim With BECM DTC P0D1800 (TJ 36712.1.0)
Entertainment Systems
- Software Update Fails And VIDA Can't Connect, VGM Unresponsive (TJ 36514.5.0)
- After Software Update Fails And VIDA Can't Connect, VGM Unresponsive (US36514.4.2)
- Ex30 - Clock Shows Wrong Time (TJ 36856.1.0)
- Google Assistant - Troubleshooting Guide (TJ 37003.1.1)
- Call Button In The OHC Might Not Be Lit (TJ 36447.4.0)
- ICUP - Issues With Touch Functions In Center Stack Display (TJ 36830.2.0)
- Improvements To YOUTUBE App (TJ 36821.1.0)
- Wireless Phone Charger (WPC) - No/Unstable Charging (TJ 36693.2.1)
- Audio Or Media Sound System, Distorted Sound - Upgrade To V2.13.1 SW (TJ 36769.1.0)
- Poor Radio Reception And Sound (Fm) (TJ 36147.1.1)
Exhaust
- Chirping Sound From Exhaust (TJ 36690.1.1)
Exterior Body Panels
- Door Lock Feature (TJ 37168.1.0)
- Fuel Lid Unable To Open (TJ 36857.2.0)
- Charge Lid Hard To Open/Close (TJ 36757.2.0)
Front Suspension
- Upper Front Suspension Creaking/Knocking Noise (TJ 36512.7.0)
Fuel System
- Fuel Lid Unable To Open (TJ 36857.2.0)
- Ticking Sound From High Pressure Fuel Injection Pump (TJ 36689.2.0)
Fuses & Circuit Breakers
- Replacement Of OBC Or HLCM, SW Download Failure (TJ 36663.1.0)
Gauges & Instrument Panels
- Slow Response From ICUP Infotainment System After V3.3.16 SW (TJ 37184.1.0)
- Slippery Road Alert On Dim (TJ 36825.1.0)
Infotainment
- Software Update Fails And VIDA Can't Connect, VGM Unresponsive (TJ 36514.5.0)
- ICUP "Searching For GPS" Message In Dim/CSD (TJ 36691.5.1)
- After Software Update Fails And VIDA Can't Connect, VGM Unresponsive (US36514.4.2)
- Google Assistant - Troubleshooting Guide (TJ 37003.1.1)
- Google Acceptance Required For SW 3.0.3 7N, EO, IP, 2V (TJ 36926.1.0)
- Call Button In The OHC Might Not Be Lit (TJ 36447.4.0)
- ICUP - Issues With Touch Functions In Center Stack Display (TJ 36830.2.0)
- ICUP CSD Stuck And Ends Up In Recovery Mode (TJ36555.1.0)
- Improvements To YOUTUBE App (TJ 36821.1.0)
- Audio Or Media Sound System, Distorted Sound - Upgrade To V2.13.1 SW (TJ 36769.1.0)
- PAC - Low Brightness Image In Lower-Light Environment (TJ 36784.1.0)
- Sliding Or Rolling Maps In Dim (TJ 36573.2.1)
Lubrication System
- Engine, "Low Oil" Message During Break-In Period (TJ 36737.2.0)
Mirrors
- Outer Rear View Mirror Intermittently Not Folding (TJ 37000.1.0)
Procedures
- Vehicle/Connectivity Report Checklist (TJ 37175.1.1)
- Spa/CMA - 12V Battery Testing/Maintenance Guide (TJ 36845.1.7)
- Spa/CMA - 12V Battery Testing/Maintenance Guide (TJ 36845.1.6)
Seats
- Seat Adjustments Not Saved In Driver Profiles (TJ 37128.1.0)
Starter
- Improved 12V Battery Test In VIDA (TJ 36961.2.2)
- Spa/CMA - 12V Battery Testing/Maintenance Guide (TJ 36845.1.7)
- Dim "Disconnect Charge Cable" Message With No Cable Attached VCU1-U116E00 (TJ 36932.1.0)
- Predictive Battery Repair Process (SMB31-014)
- VCM Backup Battery Replacement With VCM-U105000 (TJ 36916.1.0)
- DTC SRS-B15381B High Voltage Battery Loop Control (TJ 36754.2.0)
- VIDA Main Battery Diagnostic - Prompted To Charge Battery A Second Time (TJ 35924.1.4)
- Unintentional VIDA WI-FI Connection Leading To 12V Battery Drain (TJ 36426.1.2)
- High-Voltage Battery Module Temperature Sensor DTCS P1A6164, P1A6264, P1A6364, P1A6464, P1A6564, P1A6664, P1A6764, P1A6864, P1A6964, P1A6A64, P1A6B64, P1A6C64, P1A6D64, P1A6E64, P1A6F64, P1A7064, P1A7164, P1A7264, P1A7364, P1A7464, P1A7564, P1A7664, P1A7764, P1A7864, P1A7964, P1A7A64, P1A6064 (TJ 36817.1.0)
Steering Column
- Vibrations In Steering Wheel Above 60MPH/100KPH (TJ 36424.9.0)
- Vibrations In Steering Wheel Above 60MPH/100KPH (TJ 36752.3.0)
- ICUP - Steering Wheel Buttons Won't Tune/Seek Media (TJ 37091.1.0)
- Creaking/Ticking Noise From Steering Wheel Module (TJ 36805.1.0)
Steering Control Systems
- Vibrations In Steering Wheel Above 60MPH/100KPH (TJ 36424.9.0)
- Creaking/Ticking Noise From Steering Wheel Module (TJ 36805.1.0)
Suspension Control Systems
- Upper Front Suspension Creaking/Knocking Noise (TJ 36512.7.0)
System
- Software Upgrade/Download Guide (TJ 31543.9.4)
- SW Part Numbers For Total Upgrade And PDS (TJ 27536.21.1)
Testing and Diagnosis
- Spa/CMA - 12V Battery Testing/Maintenance Guide (TJ 36845.1.7)
Transmission Control Systems
- Vibrations At Low Rpm And High Torque (TJ36913.2.0)
- Software Upgrade/Download Guide (TJ 31543.9.4)
- Vehicle Shifts Back To Neutral (TJ 37013.1.0)
- DTC SRS-B15381B High Voltage Battery Loop Control (TJ 36754.2.0)
Warning Systems
- Not Possible To Erase DTC U114C-51 (TJ 37099.1.0)
Wheels & Tire System
- Low Tire Pressure Warning And DTC BCM-C007768 (TJ 36229.3.0)