Symptom Troubleshooting Index
WARNING: This page is about a different car, the 2009 Acura MDX, 2008 Acura MDX, and 2007 Acura MDX. However, it is still accessible from the selected car via links, so may be relevant.
SYMPTOM TROUBLESHOOTING CHART
| Symptom | Diagnostic procedure | Also check for |
|---|---|---|
| Poor AM or FM radio reception or interference | Symptom Troubleshooting (see POOR AM OR FM RADIO RECEPTION OR INTERFERENCE ) |
|
| Audio unit power switch will not turn ON (No information display and no sound) | Symptom Troubleshooting (see POWER SWITCH WILL NOT TURN ON (NO INFORMATION DISPLAY AND NO SOUND) ) | |
| Audio unit power will not turn OFF | Symptom Troubleshooting (see AUDIO UNIT POWER WILL NOT TURN OFF ) | |
| No sound is heard from speaker(s) (display is normal) (with navigation) | Symptom Troubleshooting (see NO SOUND IS HEARD FROM SPEAKER(S) (DISPLAY IS NORMAL) (WITH NAVIGATION) ) | |
| No sound is heard from speaker(s) (display is normal) (without navigation) | Symptom Troubleshooting (see NO SOUND IS HEARD FROM SPEAKER(S) (DISPLAY IS NORMAL) (WITHOUT NAVIGATION) ) | |
| Audio system sound is weak or distorted (display is normal) | Symptom Troubleshooting (see AUDIO SYSTEM SOUND IS WEAK OR DISTORTED (DISPLAY IS NORMAL) ) | |
| Radio preset memory is lost | Symptom Troubleshooting (see RADIO PRESET MEMORY IS LOST ) |
|
| Volume does not change | Symptom Troubleshooting (see VOLUME DOES NOT CHANGE ) | |
| Volume does not increase with speed | Symptom Troubleshooting (see VOLUME DOES NOT INCREASE WITH SPEED ) | |
| Volume is too high or too low when driving at freeway speeds | Symptom Troubleshooting (see VOLUME IS TOO HIGH OR TOO LOW WHEN DRIVING AT FREEWAY SPEEDS ) | |
| Radio tuner does not change stations | Symptom Troubleshooting (see RADIO TUNER DOES NOT CHANGE STATIONS ) | |
| Display does not dim or brighten with dimmer | Symptom Troubleshooting (see DISPLAY DOES NOT DIM OR BRIGHTEN WITH DIMMER ) | |
| Audio unit button illumination does not work | Symptom Troubleshooting (see AUDIO UNIT BUTTON ILLUMINATION DOES NOT WORK ) | |
| Audio disc does not load | Symptom Troubleshooting (see AUDIO DISC DOES NOT LOAD ) | |
| Audio disc does not eject | Symptom Troubleshooting (see AUDIO DISC DOES NOT EJECT ) | |
| Audio disc changer does not load all six discs | Symptom Troubleshooting (see AUDIO DISC CHANGER DOES NOT LOAD ALL SIX DISCS ) | Tire pressure (over-inflated), disc smudged, dirty, or scratched |
| Audio disc changer does not move between discs | Symptom Troubleshooting (see AUDIO DISC CHANGER DOES NOT MOVE BETWEEN DISCS ) | |
| Audio disc does not play | Symptom Troubleshooting (see AUDIO DISC DOES NOT PLAY ) | |
| Audio disc skips | Symptom Troubleshooting (see AUDIO DISC SKIPS ) | Tire pressure (over-inflated), disc smudged, dirty, or scratched |
| Error code: XM NO SIGNAL or XM ANTENNA is displayed | Symptom Troubleshooting (see ERROR CODE: XM NO SIGNAL OR XM ANTENNA IS DISPLAYED ) | |
| XM radio display is blank and no station information is displayed (with AcuraLink) | Symptom Troubleshooting (see XM radio display is blank and no station information is displayed (with AcuraLink) ) | |
| XM radio display is blank and no station information is displayed (without AcuraLink) | Symptom Troubleshooting (see XM radio display is blank and no station information is displayed (Without AcuraLink) ) | |
| XM radio preset memory is lost (with AcuraLink) | Symptom Troubleshooting (see XM radio preset memory is lost (with AcuraLink) ) | |
| XM radio preset memory is lost (without AcuraLink) | Symptom Troubleshooting (see XM radio preset memory is lost (without AcuraLink) ) | |
| Poor or no sound with XM radio (Audio unit does display XM channels) | Symptom Troubleshooting (see POOR OR NO SOUND WITH XM RADIO (AUDIO UNIT DOES DISPLAY XM CHANNELS) ) | |
| Audio remote switch does not work properly | Symptom Troubleshooting (see AUDIO REMOTE SWITCH DOES NOT WORK PROPERLY ) | |
| Audio unit button does not work | Symptom Troubleshooting (see AUDIO UNIT BUTTON DOES NOT WORK ) | |
| Audio unit disc indicator does not work | Symptom Troubleshooting (see AUDIO UNIT DISC INDICATOR DOES NOT WORK ) | |
| Security indicator does not work properly | Symptom Troubleshooting (see SECURITY INDICATOR DOES NOT WORK PROPERLY ) |