Is my address covered by the navigation system?
WARNING: This page is about a different car, the 2008 Acura TL and 2007 Acura TL. However, it is still accessible from the selected car via links, so may be relevant.
Using a current production vehicle {of the same model), try entering the client's address (street first) to see if their area is covered. Always enter the street first, because Sometimes their city maybe included in a neighboring township, or under some larger metropolitan city name. If the address is shown in a later year vehicle, but not your client's vehicle, you might want to recommend that your client purchase an update.