Error code: XM ANTENNA or XM LOADING is displayed (with AcuraLink)

WARNING: This page is about a different car, the 2011 Acura TL, 2010 Acura TL, and 2009 Acura TL. However, it is still accessible from the selected car via links, so may be relevant.

NOTE:

Check the vehicle battery condition first (see BATTERY TEST )
Check the connectors for poor connection or loose terminals
If you replace the AcuraLink control unit (XM receiver), the AcuraLink must be reactivated by Acura Client Services.
Check for other error codes (see ERROR CODES , and check the XM Antenna Signal Reception Level (see XM SIGNAL RECEPTION LEVEL INDICATION MODE ).

Check the connector at the AcuraLink control unit (XM receiver)
Is the connector connected?

YES -Go to step 2

NO -Reconnect the connector(s) If the error message does not go away, go to step 2
Check the XM antenna 2P connector.
Is the connector connected?

YES -Go to step 3

NO -Reconnect the connector(s) If the error message does not go away, go to step 4
Check for other XM error codes (see XM error codes under ERROR CODES ).
Are there other XM error codes displayed?

YES -Go to ERROR CODES .

NO -Go to 4
Substitute a known-good XM antenna (see XM ANTENNA REPLACEMENT )
Is the error message gone?

YES -Replace the original XM antenna (see XM ANTENNA REPLACEMENT )

NO -Go to step 5
Substitute a known-good AcuraLink control unit (XM receiver) (see ACURALINK CONTROL UNIT (XM RECEIVER) REMOVAL/INSTALLATION )
Is the error message gone?

YES -Update the AcuraLink control unit (see ACURALINK CONTROL UNIT UPDATE ) if it does not have the latest software, then recheck If the software is the latest, substitute a known-good XM antenna lead, and recheck If the AcuraLink control unit (XM receiver) receivers a signal, replace the original XM antenna lead If the symptom/indication is still present, replace the AcuraLink control unit (XM receiver) (see ACURALINK CONTROL UNIT (XM RECEIVER) REMOVAL/INSTALLATION ).

NO -Replace the XM antenna lead.