Warranty Extension: Software Update For Lock-Up Clutch Function Based On Client Complaint (16-033)

Publication date: 2017-02-17
Reference number: 16-033

WARRANTY EXTENSION: SOFTWARE UPDATE FOR LOCK-UP CLUTCH FUNCTION BASED ON CLIENT COMPLAINT

TECHNICAL SERVICE BULLETIN

Reference Number(s): 16-033, Date of Issue: September 21, 2016

ACURA:

2009-11 TL

Superceded Bulletin(s): 16-033, Date of Issue: June 21, 2016

NOTE: Supersedes 16-033, Warranty Extension: Software Update for Lock-up Clutch Function, dated September 21, 2016 to revise the information

AFFECTED VEHICLES

Year	Model	Trim	VIN Range
2009-11	TL	ALL 2WD	Check the iN VIN status for eligibility

REVISION SUMMARY

The title was changed to clarify the client must complain about a judder before updating the software.

BACKGROUND

There is the possibility of a judder from the torque converter lock-up clutch felt while driving between 20-45 mph. To minimize the possibility for the judder to occur, a software update for the transmission is available at the client's request.

The software update is available to customers free of charge for 8 years from the original date of the vehicle's purchase or 105,000 miles, whichever comes first. The software update can be applied to a vehicle after the extended warranty has expired, but the customer is responsible for any costs.

Additionally, the warranty on the torque converter in affected vehicles is being extended to 8 years from the original date of purchase or 105,000 miles, whichever comes first. Refer to service bulletin 16-036, WARRANTY EXTENSION: 2009-11 TL TORQUE CONVERTER for more information about the warranty extension.

There are two service bulletins applicable to this issue:

16-033, Warranty Extension: Software Update for Lock-up Clutch Function - Update the software in the vehicle.
16-036, WARRANTY EXTENSION: 2009-11 TL TORQUE CONVERTER - Replace the torque converter.

If the client indicates there is a judder, do 16-033 first to update the vehicle. If the judder returns after updating the vehicle, the torque converter may need to be replaced; refer to 16-036 for diagnostic and repair information.

CUSTOMER NOTIFICATION

Owners of affected vehicles will be sent a notification of this campaign.

Do an iN VIN status inquiry to make sure the vehicle is shown as eligible.

CORRECTIVE ACTION

If the client indicates there is a judder , update the PGM-FI software, then replace the ATF.

If the judder returns after the software update, refer to service bulletin 16-036, WARRANTY EXTENSION: 2009-11 TL TORQUE CONVERTER to replace the torque converter.

PARTS INFORMATION

Part Name	Part Number	Quantity
Drain Plug Washer (18 mm)	90471-PX4-000	1
ATF Fill Sealing Washer (24 mm)	90441-PK4-000	1

REQUIRED MATERIALS

Part Name	Part Number	Quantity
Acura ATF DW-1	08200-9008A	4

WARRANTY CLAIM INFORMATION

Operation Number	Description	Flat Rate Time	Defect Code	Symptom Code	Template ID	Failed Part Number
1255E0	Update the PGM-FI software, then replace the ATF.	0.5 hr	6V100	JZ700	16-033N	37805-RK1-A660

SOFTWARE INFORMATION

NOTE: Unnecessary or incorrect repairs resulting from a failure to update the i-HDS or MVCI are not covered under warranty.

i-HDS Software Version: 1.001.004 or later

J2534 Software Information:

PC Application Version 1.0.1.12 or later

Database update 08-JUN-2016 or later

Before beginning the repair, make sure that both the i-HDS and J2534 software are updated as listed above.

Do only the update listed in this service bulletin.

You cannot apply the updates with the MVCI as a standalone tool. To update the vehicle you must use the MVCI or the DST-i interface in conjunction with the J2534 Rewrite PC application on the i-HDS.

For more information about updating the i-HDS, the MVCI, and vehicle systems, refer to Service Bulletin 01-023, UPDATING CONTROL UNITS/MODULES .

SOFTWARE INFORMATION

Year/Model	Software System	Program ID (or later)	Program P/N (or later)
2009 TL 2WD	PGM-FI	K1A580	37805-RK1-A580
2010-11 TL 2WD	PGM-FI	K1A660	37805-RK1-A660

REPAIR PROCEDURE

NOTE:

Only update the vehicle if the client indicates there is a judder ; otherwise your claim may be subject to debit.
You can't update the vehicle using the MVCI as a standalone tool.
Connect a fully charged jumper battery to the vehicle and leave it connected during the entire procedure to maintain steady voltage.
Never turn the ignition to OFF or ACCESSORY during the update. If there is a problem with the update, leave the ignition turned to ON.
To prevent PCM control unit damage, do not operate anything electrical (headlights, audio system, brakes, A/C, power windows, door locks, etc.) during the update.

Make sure the correct odometer reading is recorded on the RO.
Update the PGM-FI or the A/T software. Refer to Service Bulletin 01-026, UPDATING CONTROL UNITS/MODULES .
NOTE: The update screen will prompt you to enter a bulletin number. Do not enter a bulletin number and use the J2534 Rewrite.
Start the engine, and let it warm up to operating temperature (the radiator fan comes on). Position the vehicle on a lift, and turn the engine off.
Remove the ATF filler bolt and the sealing washer.
Raise the vehicle and make sure it is securely supported.
Remove the drain plug and drain the ATF.
Install the drain plug using a new drain sealing washer, and torque it to 49 N.m (36 lb-ft) .
Lower the vehicle, then refill the transmission with 3.6 quarts of ATF DW-1 through the filler hole.
Install the ATF filler bolt using a new sealing washer and torque it to 44 N.m (32 lb-ft) .
Check that the fluid is filled to the proper level.
Return the vehicle to the customer. If the vehicle comes back with the customer indicating there is a judder, go to service bulletin 16-036, WARRANTY EXTENSION: 2009-11 TL TORQUE CONVERTER .
END