With Navigation System

Audio System Symptom Troubleshooting - Audio system sound is weak or distorted (display is normal) (with navigation system)

Audio system sound is weak or distorted (display is normal) (with navigation system)

NOTE:

- Check the vehicle battery condition first Battery Test.
- Check the connectors for poor connections or loose terminals.

1. Turn the ignition switch to ON (II), or press the engine start/stop button to select the ON mode.

2. Turn on the audio-navigation unit, and check for sound in each mode (AM, FM, XM, and CD).

Is there sound from the speakers, and is the sound quality normal in each mode?

YES -

Intermittent failure. The system is OK at this time. Check for loose connections at the audio-navigation unit, the stereo amplifier, and each speaker.�

NO -

The speakers all work, but the sound quality is poor:

- If the sound quality is poor only with XM radio, or the XM radio does not function, go to Poor or no sound with XM radio troubleshooting USA Models With Navigation System.�
- If the sound quality is poor only with AM or FM, go to Poor AM or FM radio reception or interference troubleshooting With Navigation System.�
- If the sound is poor in all modes, go to Sound Quality Diagnosis Audio System Sound Quality Diagnosis.�