MMI High: Some Functions Unavailable After 07 - Display/Control Unit Replacement Or MMI ZUG Software Update (GROUP 91, NO. 09-26)

Publication date: 2009-03-26
Reference number: GROUP 91, NO. 09-26
Supersedes refnos: 2017424, GROUP 91, NO. 08-118

MMI HIGH: SOME FUNCTIONS UNAVAILABLE AFTER 07 - DISPLAY/CONTROL UNIT REPLACEMENT OR MMI ZUG SOFTWARE UPDATE

TECHNICAL SERVICE BULLETIN

Reference Number(s): GROUP 91, NO. 09-26 (2017424/3), Date of Issue: March 26, 2009

AUDI:	A4 2009; A5 2008 - 2009; A6 2005 - 2009; A8 2003 - 2009; Audi Q7 2007 - 2009
GROUP:	91 - Radio, Telephone, Board Computer, Multi-Function Indicator (MFI)

Superceded Bulletin(s): GROUP 91, NO. 08-118, Date of Issue: November 11, 2008

SERVICE INFORMATION

91 09 26 2017424/3 March 26, 2009. Supersedes Technical Service Bulletin Group 91 number 08-118 dated November 11, 2008.

APPLICABLE MODELS AND YEARS

Model(s)	Year	VIN Range	Vehicle-Specific Equipment
A4	2009	All	MMI MOST System Gen.2
A5	2008 - 2009	All
A6	2005 - 2009	All
A8	2003 - 2009	All
Audi Q7	2007 - 2009	All

CONDITION

Various MMI menu options (e.g. air suspension running gear, parking system, adaptive cruise control, etc.) and/or the air condition setup are not available or are not shown correctly (e.g. seat heater regulator -left/right is mixed up).

TECHNICAL BACKGROUND

This condition may occur after replacing a new 07 - display/control unit (headunit) without Guided fault finding/Guided function or performing an MMI Zug update. The 07-display/control unit is set to default.

PRODUCTION SOLUTION

Production is not affected.

SERVICE

Perform "Guided fault finding/Guided function" and run "J523-Front Info Display Ctrl.Head, adaptation (RG.91)".

Fig 1: GFF Screen
Bus silence or a MMI reset is necessary to verify the correction.

WARRANTY

WARRANTY INFORMATION

Claim Type:	Use applicable claim type. If vehicle is outside any warranty, this Technical Service Bulletin is informational only.
Service Number:	9196
Damage Code:	0039
Labor Operations:	Guided fault finding/function	01 50 00 00	Use the time stated on the diagnosis protocol
Diagnostic Time:	GFF	No additional allowance	0 TU
	Road test prior to service procedure	No allowance	0 TU
	Road test after service procedure	No allowance	0 TU
	Technical diagnosis at dealer's discretion (Refer to Section 2.2.1.2 and Audi Warranty Online for DADP allowance details)
Claim Comment:	As per TSB #2017424/3

All warranty claims submitted for payment must be in accordance with the Audi Warranty Policies and Procedures Manual. Claims are subject to review or audit by Audi Warranty.

ADDITIONAL INFORMATION

The following Technical Service Bulletins may be necessary to complete this procedure:

TSB 2020250 , MMI Car Systems menu dies not contain the option "Instrument Cluster"
TSB 2019927 , MMI Car Systems menu contains grayed-out "Windows" option
TSB 2019334 , MMI High System software update (Zug 864 - update) procedure

All parts and service references provided in this TSB are subject to change and/or removal. Always check with your Parts Department and service manuals for the latest information.