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PINPOINT TEST AB : The Power Running Board (PRB) Module Does Not Respond To The Diagnostic Scan Tool

WARNING: This page is about a different car, the 2017 Lincoln Navigator and 2017 Ford Expedition. However, it is still accessible from the selected car via links, so may be relevant.
NOTE: Failure to disconnect the battery when instructed will result in false resistance readings. Refer to Battery, Mounting and Cables .

  1. AB1 CHECK THE PRB MODULE VOLTAGE SUPPLY CIRCUIT FOR AN OPEN

    • Ignition OFF.
    • Disconnect: PRB module C3313B .
    • Ignition ON.
    • Measure:
      Positive Lead Measurement / Action Negative Lead
      C3313B-1
      GFD134422Courtesy of FORD MOTOR COMPANY
      Ground

    Is the voltage greater than 11 volts? 

    Yes  GO to  AB2.
    No  VERIFY BJB fuse 11 (40A) is OK. If OK, REPAIR the circuit. If not OK, REFER to the OEM Electrical Wiring Diagram Introduction to identify the possible causes of the circuit short.
  2. AB2 CHECK THE PRB MODULE GROUND CIRCUIT FOR AN OPEN

    • Ignition OFF.
    • Disconnect: Negative Battery Cable.
    • Measure:
      Positive Lead Measurement / Action Negative Lead
      C3313B-4
      GFD134423Courtesy of FORD MOTOR COMPANY
      Ground

    Is the resistance less than 3 ohms? 

    Yes  GO to  AB3.
    No  REPAIR the circuit.
  3. AB3 CHECK THE MS-CAN CIRCUITS BETWEEN THE PRB MODULE AND THE DLC FOR AN OPEN

    • Measure:
      Positive Lead Measurement / Action Negative Lead
      C3313B-8
      GFD134423Courtesy of FORD MOTOR COMPANY
      C251-3
      C3313B-7
      GFD134423Courtesy of FORD MOTOR COMPANY
      C251-11

    Are the resistances less than 3 ohms? 

    Yes  CONNECT the negative battery cable. GO to  AB4.
    No  REPAIR the circuit in question. CONNECT the negative battery cable.
  4. AB4 CHECK FOR CORRECT PRB MODULE OPERATION

    • Ignition OFF.
    • Disconnect and inspect the PRB module connector and related in-line connectors.
    • Repair:
      • corrosion (install new connector or terminals - clean module pins)
      • damaged or bent pins - install new terminals/pins
      • pushed-out pins - install new pins as necessary
    • Reconnect the PRB module connector and related in-line connectors. Make sure they seat and latch correctly.
    • Operate the system and determine the concern is still present.

    Is the concern still present? 

    Yes  CHECK OASIS for any applicable TSBs. If a TSB DISCONTINUE this test and FOLLOW TSB instructions. If no TSBs address this concern, INSTALL a new PRB module. REFER to Exterior Trim and Ornamentation .
    No  The system is operating correctly at this time. Concern may have been caused by a loose or corroded connector. ADDRESS the root cause of any connector or pin issues.