Recall 15V-318: Drivers Front Air Bag Module (Final Repair) (SI B65 11 15)

Publication date: 2023-05-04
Reference number: SI B65 11 15

RECALL 15V-318: DRIVERS FRONT AIR BAG MODULE (FINAL REPAIR)

SERVICE CAMPAIGN BULLETIN

Reference Number(s): SI B65 11 15, Date of Issue: May 04, 2023

BMW:	E39 5 Series Sedan March 2002 thru July 2003; E46 3 Series, incl M models January 2002 thru August 2006; E53 X5 Sports Activity Vehicle February thru October 2003

SERVICE INFORMATION

This Service Information Bulletin (Revision 10) supersedes SI B65 11 15 dated March 2023.

What's new (Specific text highlighted):

Affected Vehicles: This recall has been upgraded to a STOP DRIVE
Attachments updated

Please perform the procedure outlined in this Service Information on all affected vehicles before customer delivery. In the event the customer has already taken delivery of the vehicle, please perform the procedure the next time the vehicle is in the shop.

AFFECTED VEHICLES

This Recall Campaign involves certain model year 2002 to 2006 E39, E46, and E53 vehicles.

Vehicles requiring this Recall Campaign will show it as Open when checked either in AIR, the Service Menu of DCSnet (Dealer Communication System), or with the Key Reader.

This recall has been upgraded to a STOP DRIVE. Customers with potentially affected vehicles will be instructed not to drive the vehicle until the repair is completed. The stop drive only pertains to the vehicles with the PSDI-4 inflator.

If a customer calls in to schedule a repair, it must be performed via mobile repair; or the vehicle can be towed to an authorized BMW center. If it requires towing, please direct the customer to BMW Special Services at 1-866-835-8615 (8:30 am-4:30 pm EST, Monday through Friday) who will assist with setting up the towing and appointment.

Should the customer decline his/her authorization to perform the repairs, please make a note of it on the repair order.

This Recall Campaign must always be completed, whether or not other faults in the air bag system are diagnosed and/or corrected.

SITUATION

BMW AG is conducting a Voluntary Safety Recall involving Driver's Front Air Bag Module on certain BMW vehicles that are equipped with non-desiccated Takata PSDI-4 inflators. This is an industry-wide safety recall involving driver's front air bag modules.

All final customer notification letters have been sent, parts are readily available for the repair. A copy of the final customer letter is attached.

To assist you with customer concerns, please reference the attached Q&A that will be updated as information becomes available. You can identify the latest version by the date that is referenced at the bottom of the pages.

CAUSE

In a crash where air bag system deployment occurs, the air bag inflator housing may rupture.

CORRECTION

Replace the driver's front air bag.

PROCEDURE

There is no inspection procedure for this recall. When this recall shows open, replace the driver's air bag module per ISTA Repair Instructions Remove and refit/replace the Air bag unit REP 32 34 020 or follow the attached repair procedure.

Before installing the replacement part, the new air bag module's serial number must be documented by the technician on the repair order so it can also be entered into the warranty claim's comment section.

Important note

Certain E46 vehicles covered by this recall are also affected by Recall Campaign 13V-172 (refer to SI B65 15 13 ) or 14V-428 (refer to SI B65 17 14 ) for replacing the passenger's air bag module. Please complete both recalls during the service appointment.

PARTS INFORMATION

NOTE: Only request and invoice the applicable part number specified and listed in this Service Information bulletin.

Performing a part number look-up in ETK by VIN or model will result with the wrong part(s) being invoiced and installed.

Part Number	Description	Quantity
32 30 6 877 590; Or 32 30 5 A45 C60	Hub Cap (Impact plate) Air bag on the sport steering wheel or M sport steering wheel (option 0255 or option 0710)	1
Or:
32 30 6 877 591 Or 32 30 5 A45 C61	Air bag on the basic steering wheel without multifunction controls	1
Or:
32 30 6 877 592 Or 32 30 5 A45 C62	Air bag on the basic steering wheel with multifunction controls (option 0249)	1

PARTS RETENTION AND RETURN

Refer to SI B01 26 22

CLAIM INFORMATION

Reimbursement for this Recall Campaign will be via normal claim entry utilizing the following information:

All except Military Sale/Delivery (00940) Vehicles:

Defect Code	0032390200	E46 E39 E53 (USA) Replace driver's airbag
Work Pkg	Labor Operation	Description	Labor Allowance
# 1	00 64 071	Replace the driver-side front Air bag (Main work)	5 FRU

And, if the vehicle also arrives with the Air Bag malfunction light illuminated:

Labor Operation	Description	Labor Allowance
32 99 000	Work time to perform the Air bag system diagnostic procedure	Up to 4 FRU

Work time labor operation code 32 99 000 is not considered a Main labor operation; however, it does require an individual punch time and an explanation on the repair order and in the claim comments.

Or, for the:

Military Sale/Delivery Vehicles (00940)*:

Defect Code	0032260200	E39 E46 E53 Replace driver's airbag
Work Pkg	Labor Operation	Description	Labor Allowance
# 2	00 63 115	Replace the driver-side front Air bag (Main work)	5 FRU

CLAIM REPAIR COMMENTS

Only reference the SIB number and the work package (Pkg) number performed in the RO technician notes and in the claim comments (For example: B65 11 15 WP 1), unless otherwise required by State law.

CONSEQUENTIAL REPAIRS (RO AND CLAIM COMMENTS REQUIRED)

Due to the age of some of the Takata Air Bag Recall Affected Vehicles, even though the proper repair methods are being followed and performed, unanticipated additional repairs/parts maybe necessary as a direct result of performing Takata Air Bag Recall repair procedure.

For this specific situation, please refer to SI B01 31 18 for the Takata Air Bag Recall consequential repair claiming procedure.

NOTE: *: Use this claim submission information when this Recall shows open on a Military Sales/Delivery Vehicle.

In the DCSnet Warranty Vehicle Inquiry's Vehicle Data section for these vehicles, the center Identification number of 00940 will be listed the Wholesale Center ID/Loc field. This center ID may also be listed in the Retail Center ID/Loc field as well.

PRIOR INTERIM REPAIRS (00 32 25 02 00)

If the vehicle received the interim air bag repair, claimed previously under defect code 00 32 25 02 00, the final repair must still be performed on the vehicle.

MOBILE ASSISTANCE - OFF SITE REPAIR

For centers that qualify, this Recall repair is eligible to be performed and submitted as a Mobile Assistance Off-Site Repair which includes an additional labor allowance.

Qualifying BMW centers are those that currently own and operate a Mobile Assistance Program vehicle.

Other centers that may qualify are those have officially registered their interest in conducting mobile service and mobile assistance work for the BMW Roadside Assistance Program.

If you have not already registered, please send an email with contact information to roadside.assistance@bmwna.com.

Additional information can be found in the Mobile Assistance program guide in CenterNet, it is located under the Customer Relations menu.

CLAIM - LABOR REIMBURSEMENT (REIMBURSEMENT PERCENTAGE INCREASED)

When a vehicle is eligible for this Recall repair and it is performed under this program, qualifying centers will be reimbursed for the corresponding labor operation's published AIR flat rate unit (FRU) allowance at a of rate of 200 percent. This mobile assistance repair work is subject to the same policy and procedures that apply to the warranty repair work being performed in your workshop.

TIME CONTROL AND DOCUMENTATION

While repair-specific punch times are not necessary for this repair work being performed on a vehicle off-site (outside your center), the on-call technician must still punch on the corresponding repair order (electronic or manual) prior to leaving your BMW center when he or she is dispatched. The technician must punch off the repair order upon their return to your center.

In cases where the technician is out on the road for an extended period of time (for example, on multiple calls), only one on/off punch time is required.

CLAIM SUBMISSION

In addition to the Takata Air Bag Recall repair order line item, please open an additional line item as describe below:

Defect Code:	85820269TK	Takata Recall - Mobile Assistance Off-Site Repair
Labor Operation	Description	Labor Allowance
32 99 000	Additional labor allowance to perform off-site repair through Mobile Assistance	# FRU*

Claim the applicable additional FRU amount using the defect code and labor operation provided above.

NOTE:

Applies only to special labor operations 00 63 115 and 00 64 071
Identify this line time as Additional labor for a Mobile Assistance off-site repair. Itemize the additional labor claimed and explain the repair performed on the repair order and in claim comment section.
Labor operation code 32 99 000 is not considered a Main labor operation

REIMBURSEMENT OF PRIOR CUSTOMER-PAY REPAIRS (TREAD ACT)

With this Technical Campaign, a prior repair reimbursement is not likely. Typically, a customer would have their driver's front air bag module replaced as a result of an accident. In such a case, either an insurance company or the customer themselves, paid for the replacement of the above-mentioned air bag module in conjunction with the accident repairs. Such cases are not covered by this campaign and are not entitled to reimbursement.

FEEDBACK REGARDING THIS BULLETIN

Technical Feedback	To submit feedback for the technical topics of this bulletin: Submit your feedback in the rating box at the top of this bulletin
Warranty Feedback	To submit feedback for the CLAIMS section of this bulletin: Submit an IDS ticket to the Warranty Department, or use the chat available in the Warranty Documentation Portal
Parts Feedback	To submit feedback for the PARTS section of this bulletin: Submit an IDS ticket to the Parts Department

Supporting Materials

picture as pdf B651115 15V-318 QA 4May2023.pdf

picture_as_pdf B651115 Recall Notice v5.pdf

picture_as_pdf B651115_Repair_Procedure.pdf

picture_as_pdf B651115_15V-318-DriverAirBagONL(Final_E39-E53) (Approved by NHTSA 13Sept2016).pdf