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Basic SVS: Voice Recognition Inoperative After Programming (65 05 13)

Publication date: 2013-03-01
Reference number: 65 05 13

BASIC SVS: VOICE RECOGNITION INOPERATIVE AFTER PROGRAMMING

BASIC SVS: VOICE RECOGNITION INOPERATIVE AFTER PROGRAMMING

TECHNICAL SERVICE BULLETIN

Reference Number(s): SI B65 05 13, Date of Issue:  March, 2013
BMW: E82; E88; E89; E90; E91; E92; E93; Produced from September 2010 to March 2013 with option 663 (Radio BMW Professional, RAD2+) and option 6NN (Hands-free Bluetooth)
GROUP: Audio, Navigation, Monitors, Alarms, SRS

SUBJECT

Basic SVS: Voice Recognition Inoperative After Programming 

SITUATION

After programming the vehicle with ISTA/P 2.48.x, the voice recognition (Basic SVS) is inoperative.

NOTE: The Basic SVS only includes voice recognition for phone functions.

CAUSE

Error in the coding data of ISTA/P 2.48.x

The voice recognition function is unintentionally deactivated.

CORRECTION

Do not replace parts. 

  1. Perform a vehicle test using the latest ISTA diagnostic software.
    NOTE: When the ISTA system message displays: "Battery voltage only "XX.XX" V. Please connect charger." Please note the displayed battery voltage reading in the repair order comments section.
  2. Reprogram the vehicle using ISTA/P 2.49.0 or later.

    New integration level: E89x-13-03-501 or higher

  3. Complete all of the post-programming work as indicated in the ISTA/P Final Report. This includes performing diagnosis and clearing faults with ISTA, if necessary.

Note that ISTA/P will automatically reprogram and code all programmable control modules that do not have the latest software.

For information on programming and coding with ISTA/P, refer to CenterNet / Aftersales Portal / Service / Workshop Technology / Vehicle Programming.

WARRANTY INFORMATION

Covered under the terms of the BMW New Vehicle/SAV Limited Warranty.

Defect Code:  65 12 75 15 00 
Labor Operation: Labor Allowance: Description:
00 00 006 Refer to KSD2 Performing "vehicle test" (with vehicle diagnosis system - checking faults)
and if necessary, also
61 21 528 Refer to KSD2 Charging battery
and
61 00 710 Refer to KSD2 Programming / encoding control unit(s) (not including CAS)
or
61 00 720 Refer to KSD2 Programming / encoding control unit(s) (with CAS)

Labor operation code 00 00 006 is a Main labor operation. If you are using a Main labor code for another repair, use the Plus code labor operation 00 00 556 instead.

Refer to KSD2 for the corresponding flat rate unit (FRU) allowance. Enter the Chassis Number, which consists of the last 7 digits of the Vehicle Identification Number (VIN). Click on the "Search" button, and then enter the applicable flat rate labor operation in the FR code field.

If a control module fails to program correctly or initializations are required, the additional work must be claimed with separate labor operations under the defect code listed above; refer to KSD2.

Other Repairs

If performing other ISTA diagnostics and the related test plans results with eligible and covered work,  claim this work with the applicable defect code and labor operations listed in KSD2.

NOTE: Please follow any TeileClearing (TC) or Diagcode (DC) requirements that may apply to this additional work.