Missing Option For "Voice Input System/Voice Control" (65 13 11)

Publication date: 2011-09-14
Reference number: 65 13 11

MISSING OPTION FOR "VOICE INPUT SYSTEM/VOICE CONTROL"

TECHNICAL SERVICE BULLETIN

Reference Number(s): SI B65 13 11, Date of Issue: September 2011

BMW:	E70 (X5); Vehicles produced from 03/28/11 to 08/21/11 with option 609 (Professional Navigation System, CIC)
GROUP:	Audio, Navigation, Monitors, Alarms, SRS

SUBJECT

Missing Option For "Voice Input System/Voice Control"

NOTE: The vehicles affected will not appear on DCS Vehicle History Inquiry Reports.

SITUATION

Voice Recognition is inoperative and option 620 (Voice Input System/Voice Control) is not in the vehicle order.

CORRECTION

Retrofit the missing option 620 for the "Voice Input System/Voice Control" with ISTA/P 2.42.2 or higher.

NOTE: Before performing the retrofit, an enabling code (Retrofit Enabling Code for CIC Voice Input System) must be ordered (VIN-specific) through the Parts department at the center.

PROCEDURE

After ordering and downloading the retrofit enabling code for the CIC Voice Input System, start an ISTA/P session to retrofit the Voice Input System option.

Refer to the attachment, Retrofit Voice Control.

Note that ISTA/P will automatically reprogram and code all programmable control modules that do not have the latest software.

When the ISTA system message displays:

Battery voltage only "XX.XX" V. Please connect charger.

Please note the displayed battery voltage reading in the repair order comments section.

For more information on available enabling codes and on how to download and install enabling codes, please refer to SI B09 04 09 and SI B09 05 09 (including the attachments).

Any documentation about ISTA/P and enabling codes can be found on the BMW CenterNet under Menu - BMW - Aftersales Portal - Workshop Technology - Vehicle Programming.

PARTS INFORMATION

Part Number	Description	Description
65 90 2 163 073	Retrofit Enabling Code for CIC Voice Input System	1

WARRANTY INFORMATION

Covered under the terms of the BMW New Vehicle/SAV Limited Warranty as applicable.

Defect Code:	85 99 00 70 BV
Labor Operation:	Labor Allowance:	Description:
00 00 006	Refer to KSD2	Performing vehicle test
and if necessary, also
61 21 528	Refer to KSD2	Charging battery when the ISTA system message displays Battery voltage only "XX.XX" V. Please connect charger.
61 00 710	Refer to KSD2	Programming/encoding control unit(s) (not including CAS)
or
61 00 720	Refer to KSD2	Programming/encoding control unit(s) (with CAS)
Refer to KSD2	Refer to KSD2	Concluding work (initializations) as described in the ISTA/P final report

Labor operation code 00 00 006 is a main labor operation, if you are using a main labor code for another repair; use the plus code labor operation 00 00 556 instead.

Only one main labor operation can be claimed per repair visit. All other labor operations on the same line or other lines must be claimed using plus code labor operations.

If a control module fails to program correctly, or initialization is required, work through the Measures Plan and/or Final Report. Claim this additional work under the defect code listed in this bulletin, refer to the KSD2 for the labor operation codes and labor allowances.

Please refer to the Warranty Policy and Procedures Manual regarding add-ons, proper support, documentation, claims submission and archiving requirements as applicable.

ATTACHMENTS

Retrofit Voice Control .