Delivery Stop: Program Control Units (DME) (SI B12 31 19)
Publication date: 2019-12-30Reference number: SI B12 31 19
VOLUNTARY EMISSIONS RECALL CAMPAIGN 19E-A04
SERVICE CAMPAIGN BULLETIN
| BMW: | F97 X3 M Sports Activity Vehicle March 11, 2019 - December 4, 2019 S58T; F98 X4 M Sports Activity Coupe March 11, 2019 - December 4, 2019 S58T |
SERVICE INFORMATION
Please perform the procedure outlined in this Service Information on all affected vehicles before customer delivery. In the event the customer has already taken delivery of the vehicle, please perform the procedure the next time the vehicle is in the shop.
This Service Information Bulletin (Revision 3) replaces SI B12 31 19 dated December 2019.
What's New (Specific text highlighted):
- Changed to a voluntary emissions recall
- Title
- Affected vehicles section stop sale information removed
- Situation
- Parts Information
- Label instructions
- Warranty Information
MODEL
AFFECTED VEHICLES
Vehicles which require this Campaign to be completed will show it as "Open" when checked either in AIR, the "Service Menu" of DCSnet (Dealer Communication System), ISPA Next or Warranty Vehicle Inquiry.
SITUATION
BMW of North America, LLC has issued a Delivery Stop (effective December 5, 2019) on certain Model Year 2020 BMW vehicles that were produced between March 2019 and December 2019.
This campaign has been updated to an emissions recall.
An error in the oxygen sensor on board diagnosis (OBD) may not properly illuminate the malfunction indicator lamp (MIL) when a fault is detected.
CAUSE
A software error in the digital motor electronics (DME)
CORRECTION
Program the vehicle with ISTA 4.21.1x or later.
PROCEDURE
Determine the vehicle's current I-level by using AIR or the Key reader/ISPA NEXT application:
If the I-level is lower than:
- S15A-19-11-540
Program the vehicle using ISTA 4.21.1x or higher (released December 2019):
| Model | Target integration level |
|---|---|
| F97 (X3 M Sports Activity Vehicle) | S15A-19-11-540 or higher |
| F98 (X4 M Sports Activity Coupe) |
Note that ISTA will automatically reprogram and code all programmable control modules that do not have the latest software.
Always connect a BMW-approved battery charger/power supply (SI B04 23 10).
For information on programming and coding with ISTA, refer to DealerSpeed/TIS/Technical Documentation/Diagnostics and Programming/Programming Documentation.
PARTS INFORMATION
Refer to SI B10 02 15 for label ordering information.
LABEL INSTRUCTIONS
After the vehicle has been checked and corrected, obtain a label (SD 92-435) and with the indelible marker provided, legibly print the Recall name, Recall number, and dealer code (5 digits) on the "Emissions Recall Campaign Completed Label" (see illustration).
Peel the label from its backing and affix it to the right (passenger) rear side of the hood in the engine compartment, close to windshield.
For California centers only: It is required by the California Code of Regulations that an executed orange "Vehicle Emission Recall - Proof of Correction" certificate (SD92-084, see illustration) be provided to each customer (for vehicles registered in the state of California), once the Recall on his or her vehicle has been completed.
WARRANTY INFORMATION
During this workshop visit, the affected vehicle may also show one or more programming and encoding Technical Campaign repairs open where the claim submission information is available, the programming and encoding procedure may only be invoiced one time.
- Update the vehicle to the required i-level (S15A-19-11-540 or higher) or higher by performing and submitting for one of these other open Technical Campaigns.
- For the repair being addressed in this Service Information Bulletin, perform Work Package # 2 or #4.
- For any other open campaign repairs, please be sure to perform any additional work (before and/or after) these repairs require and/or close the remaining programming and encoding Technical Campaign repairs as outlined in the corresponding Service Information Bulletin.
Reimbursement for this Recall will be via normal claim entry utilizing the following information below that applies:
| Defect Code: | 0012140500 | F97 F98 Program control units (DME) |
Completion before the first vehicle delivery to a customer or the vehicle is already in the workshop.
| Work Pkg | Labor Operation | Description (Plus work) | Labor Allowance |
|---|---|---|---|
| # 1 | 00 68 829 | Programming and encoding the vehicle control units to the specified Target integration level or higher (includes connecting an approved battery charger/power supply and performing a vehicle test) | 8 FRU |
| Or: | |||
| # 2 | 00 68 830 | Programming and encoding the vehicle control units was performed in conjunction with another campaign/repair, either prior to or during this workshop visit (vehicle is already at the specified "Target" integration level or higher, no repair is necessary) | 1 FRU |
Or:
The vehicle arrives at your center and this Recall Campaign shows open (No other Main work will be performed/claimed during this workshop visit)
| Work Pkg | Labor Operation | Description (Main work) | Labor Allowance |
|---|---|---|---|
| # 3 | 00 68 244 | Programming and encoding the vehicle control units to the specified Target integration level or higher (includes connecting an approved battery charger/power supply and performing a vehicle test) | 10 FRU |
| #4 | 00 68 245 | Programming and encoding the vehicle control units was performed in conjunction with another campaign/repair prior to this workshop visit (vehicle is already at the specified "Target" integration level or higher, no repair is necessary) | 1 FRU |
Only one of the flat rate labor operation codes listed above can be used for claim submission/reimbursement purposes.
Claim Repair Comments
Only reference the SIB number and the work package (Pkg) number performed in the RO technician notes and in the claim comments (For example: B12 31 19 WP 1), unless otherwise required by State law.
And, as needed:
Sublet - Bulk Materials (RO and Claim Comments Required)
| Sublet Code 4 | Up to $1.00 | Reimbursement for the supported amount of repair-related bulk materials (Do not use the BMW part numbers for claim submission) |
Sublet reimbursement calculation for claiming the applicable repair-related bulk materials (BMW part numbers) is at the dealer net price amount for the quantities used plus your center's handling.
Enter this material cost in sublet and itemize the amount on the repair order and in claim comment section.
Programming and Encoding - Vehicle Control Units (RO and Claim Comments Required)
The programming procedure automatically reprograms and encodes all vehicle control modules which do not have the latest software i-level. If one or more control module failures occur during this programming procedure:
- Please claim this consequential control module-related repair work (including performing the IRAP Control Unit Recovery procedure first as required, refer to the SIB in AIR) under the defect code listed in this bulletin with the applicable AIR labor operations.
Please explain this additional work (The why and what) on the repair order and in the claim comments section
For control module failures that occurred prior to performing this programming procedure:
- When covered under an applicable limited warranty, claim the applicable test plan and the corresponding control module-related repair work using the applicable defect code and labor operations in AIR (including diagnosis with separate punch).